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mySYS
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RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and v6)

Tue Jun 28, 2011 7:47 am

Hi @ All

we use a RB1200 as BGP Corerouter and noticed, that the board reboot randomly about once a day.

We also contacted MT Support and they pleased us to wait for version 5.5 (but that didn't help so far)

Yesterday evening I replaced the board with a new RB1200 and today it started to reboot.

Can this be an issue with BGPv6 ???

Best Regards,
Martin
 
ste
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Jun 28, 2011 8:35 am

Hi @ All

we use a RB1200 as BGP Corerouter and noticed, that the board reboot randomly about once a day.

We also contacted MT Support and they pleased us to wait for version 5.5 (but that didn't help so far)

Yesterday evening I replaced the board with a new RB1200 and today it started to reboot.

Can this be an issue with BGPv6 ???

Best Regards,
Martin
It's crazy to use 5.x this early as corerouter. We just upgraded one of our
corerouters to 4.17.
 
petrn
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Jun 28, 2011 7:14 pm

It's crazy to use 5.x this early as corerouter. We just upgraded one of our
corerouters to 4.17.
Very true, i would expand that to production networks even it makes Normis jump.
Petr
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Wed Jun 29, 2011 11:08 am

Hi @ All

we use a RB1200 as BGP Corerouter and noticed, that the board reboot randomly about once a day.

We also contacted MT Support and they pleased us to wait for version 5.5 (but that didn't help so far)

Yesterday evening I replaced the board with a new RB1200 and today it started to reboot.

Can this be an issue with BGPv6 ???

Best Regards,
Martin
tell me the support ticket number and I will investigate why the upgrade didn't fix your problem
No answer to your question? How to write posts
 
OpiumDream
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Wed Jun 29, 2011 4:47 pm

same problem here (we don't have bgp) it reboots once a day with this msg in logs system rebooted because of kernel failure (even with clear config)
we sold 3 units to customer all 3 have same problem.
5.5 version does not help.
 
mySYS
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Wed Jun 29, 2011 8:36 pm

Hello agaon, the ticket number was #2011061266000288, can I downgrade the board to 4,17 until you have fixed this problem ?

Best Regards,
Martin (mySYS Telekom)
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Jun 30, 2011 1:28 pm

can I downgrade the board to 4,17 until you have fixed this problem ?
i guess you cann't, see this Mr. Janisk posted.
http://forum.mikrotik.com/viewtopic.php?f=3&t=52957
Last edited by yogii on Thu Jun 30, 2011 1:31 pm, edited 1 time in total.
 
hedele
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Jun 30, 2011 1:30 pm

NO you cannot!
RB 1200 is not supported by ROS 4.17.
Trying to downgrade will effectively brick the Router, and
you will have to netinstall it again with ROS 5.5

There is a thread somewhere in the General section where someone tried to do that and failed.
 
romanse
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Sat Jul 02, 2011 10:22 am

Does this problem resolved?
it crashes every 2-4 hour - after I changed my RB493 ин 1200
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Jul 12, 2011 11:59 am

Same problem here RB1200 reboots randomly, ticket number [Ticket#2011071266000188].

Need to mention that after 2 days of working another RB1200 died. Just died, i've opened it up and the power addapter is fine, the LED is on untill plugging into board, then goes off....

not very happy with the new kit...
 
romanse
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Mon Jul 18, 2011 10:21 am

Have this problem solved?
I have bought 4 devices
And I am to change my 493 by 1200 - but I cant do this due it reboots
 
Arnis
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Aug 02, 2011 12:58 pm

I have the same problem with two RB1200 routers - I temporally substituted them with RB493G with the same 5.5 firmware and problem has been gone. So my guess is that the problem is in particular RB1200 hardware or 2.33 firmware that runs the router.
BTW - one of the routers was used to connect branch office with central through an IPSec tunnel where is quite active crypted traffic and this one was crashing each 30sec!!! Second router just once a day.

One interesting thing that I found was that after a crash I can see in winbox - system\routerboard field "current firmware" is empty!! and deeper in settings - CPU frequency was 666Mhz (lowest possible)..

MikroTik gave me RouterOS v.5.6, but there were no change in crashing - still the same timings between crashes.
 
Arnis
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Wed Aug 03, 2011 5:20 pm

one more update - I moved one RB1200 to the test location and without hi workload through it (there are just one client that goes through IPSec and browse web directly), there are no more crashes within 2 days. So I would say that frequency of crashes are dependent on the load.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Aug 05, 2011 1:20 am

We have the same situation here, six RB1200 running as PPPoE ACs - 5 of them reboots randomly each 1-2 days, sometimes even few times a day. One was running constantly for 13 days and rebooted today, load (cpu / bandwidth) was comparable on each one of them.
Two other RB1200 that are running as plain routers with some bgp/ospf and bandwidth utilization about 10-20 Mbps (CPU 2-5%) are running normally - 4 weeks of constant uptime....

As we're dealing with this problem for some time we've ruled out some possible causes. First was overheating - as our RB are placed in rack without any gaps between them, and that the top one was running stable for 13 days, but graphing of temperature sensor showed that there were no anomalies before reboot.
Second suspicion was about proper grounding of board, but this also hadn't helped.
Now we're running out of ideas....
 
Arnis
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Aug 05, 2011 2:10 pm

Could anyone from MikroTik can tell whats happening with these routers and how to fix that?

if it helps, I logged the serial port output and in the crash form there looks like this:

MikroTik Login: Oops: Exception in kernel mode, sig: 5 [#1]
RB1200
last sysfs file: /sys/devices/plb.0/opb.3/gpio-leds.6/leds/user-led/max_brightness
NIP: a90be8d8 LR: a90be8bc CTR: 8000dae8
REGS: 9fff3de0 TRAP: 0700 Tainted: P (2.6.35-440)
MSR: 00029000 <EE,ME,CE> CR: 44b50928 XER: 20000000
TASK = 80300300[0] 'swapper' THREAD: 80318000
GPR00: 806fed22 9fff3e90 80300300 9f8a0240 efe0e03b 00000000 1e26927a 00000250
GPR08: 00000001 00000001 efe0a000 0000003c 1e269000 bfbffea9 03712f90 00002000
GPR16: a90bf5c8 8032688c 80294438 9fff3ea4 80300000 00000000 9fff3ea0 9e29b348
GPR24: 9f012890 9fff3ea8 9fff3e9c 9fff3eb8 9fff3e98 9f012840 00000000 00000214
NIP [a90be8d8] 0xa90be8d8
LR [a90be8bc] 0xa90be8bc
Call Trace:
[9fff3e90] [a90be9b4] 0xa90be9b4 (unreliable)
[9fff3f00] [a90bf594] crypto4xx_pd_done+0x358/0x498 [crypto4xx]
[9fff3f30] [a90bf64c] crypto4xx_pd_done+0x410/0x498 [crypto4xx]
[9fff3f50] [8003ec68] run_timer_softirq+0xf8/0x1dc
[9fff3fb0] [80038ad0] __do_softirq+0xb8/0x134
[9fff3ff0] [8000de38] call_do_softirq+0x14/0x24
[80319e80] [80003b7c] do_softirq+0x74/0x80
[80319ea0] [80038c14] irq_exit+0x60/0x70
[80319eb0] [8000aac0] timer_interrupt+0xf8/0x118
[80319ed0] [8000eab4] ret_from_except+0x0/0x18
--- Exception: 901 at ppc44x_idle+0x10/0x20
LR = cpu_idle+0x84/0xd4
[80319f90] [800075ac] cpu_idle+0xd0/0xd4 (unreliable)
[80319fb0] [800019d8] rest_init+0x64/0x74
[80319fc0] [802d972c] start_kernel+0x2a4/0x2b8
[80319ff0] [80000060] _start+0x60/0x9c
Instruction dump:
419e0014 39000001 39200000 7c0903a6 4e800421 80010028 2f800000 419e00fc
80170000 70090002 418200f4 39200001 <0f090000> 418200f8 3ae00000 409efef0
Kernel panic - not syncing: Fatal exception in interrupt
 
kobzan
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Aug 05, 2011 10:22 pm

5.6 version doesn't change anything
 
SebaPL
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Wed Sep 07, 2011 12:32 pm

Any news, somebody from Mikrotik can tell something - such faulty equipment makes really bad reputation to your new flagship called RB1200 ;)

What can we do more, change power supply, install extra cooling on cpu?
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Sep 16, 2011 10:06 am

Hello,
we have the same problem.

We tried to upgrade to v.5.7 but the result is the same.

What can we do?

Thank you very much.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Sep 16, 2011 12:13 pm

have you checked firmware upgrades?
/sys routerb print
Russian-speaking forum: https://forum.mikrotik.by/. Welcome!

For every complex problem, there is a solution that is simple, neat, and wrong.

MikroTik. Your life. Your routing.
 
felipesantos
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Sep 20, 2011 6:10 pm

Random reboot I have the same problem with version 5.7 with a patch that MikroTik current-firmware: 2.36.1 with the same problem.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Sep 20, 2011 6:42 pm

[Ticket#2011091966000037] Problem
 
zdiv
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Oct 27, 2011 12:43 pm

Same thing here.
RB1200
/sys routerb print
routerboard: yes
model: 1200
serial-number: 2CD4011D2FFF
current-firmware: 2.33
upgrade-firmware: 2.33

/system resource print
uptime: 33m15s
version: 5.7
free-memory: 487256KiB
total-memory: 516560KiB
cpu: 460GT
cpu-count: 1
cpu-frequency: 999MHz
cpu-load: 39%
free-hdd-space: 30564KiB
total-hdd-space: 61440KiB
write-sect-since-reboot: 612
write-sect-total: 385499
bad-blocks: 0%
architecture-name: powerpc
board-name: RB1200
platform: MikroTik

Router reboots regularly few times a day.
every two days (approx) router gets frozen, all ethernet ports get in down state. Watchdog does not help. Router must be power cycled to recover .

It all started when CPU usage got on more than 50%
Bigger CPU usage is, more often router reboots or gets frozen.
 
dufyd
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Nov 04, 2011 8:41 pm

High UDP traffic over IPSec tunnel caused the 1200 to reboot, that was "fixed" on 5.7, however we still had the problem after the 5.7 update. We found that upgrading the firmware fixed this problem.

You do this under system - routerboard

Good luck.
 
zdiv
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Nov 17, 2011 3:48 pm

model: 1200
version: 5.8
current-firmware: 2.37
uptime: 58m16s
cpu-load: 84%

Upgrade does not help regarding reboot issue.
Router still reboots and frequency of reboots depends directly of CPU usage.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Nov 18, 2011 10:12 am

Any news about this problem?

i got same problem running RoS 5.8 on RB1200.
But can't notice that cpu will go up before reboot.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Nov 18, 2011 7:02 pm

I can confirm same issue since our rb1200 is getting big traffic and its cpu is over 80% all the time.

model: 1200
version: 5.8
current-firmware: 2.37

We saw the bug (reboots) with 5.6, and we experienced the same issue on 5.7 and now with 5.8, so the bug still is there.

Maybe mangle rules?
 
erx
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Nov 18, 2011 7:08 pm

I don't think it's mangle problem.

I only have filter rules (input and forward) and conntract disabled.
Also i have 1 dhcp-relay and 2 vlan interfaces.

And thats all. Router was running with this configuration some weeks without any problems.
But now when it's getting 20-100Mbit/s traffic, problems begin.

I never saw cpu usage higger that 25%.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Nov 18, 2011 7:22 pm

Then we can rule out more things:
We have no dhcp-relay or vlans, but we also have filter rules (may be we can try to disable it for a period and see if reboots disappears, we will report ...).

So, seemingly the problem is not mangle rules, dhcp-relays, vlans, ... and another big thing in play is the queue trees for QoS ...
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Sun Nov 20, 2011 11:38 am

Then we can rule out more things:
We have no dhcp-relay or vlans, but we also have filter rules (may be we can try to disable it for a period and see if reboots disappears, we will report ...).

So, seemingly the problem is not mangle rules, dhcp-relays, vlans, ... and another big thing in play is the queue trees for QoS ...
I can confirm that without filter rules it still reboots :(
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 22, 2011 8:43 pm

Hi all, a question regarding this issue...
Background: in Argentina the rb1200 is delivered with with v5.2 & firmware 2.33.
Question: Is there any reason to keep it in 5.2 and do NOT be updated to 5.8?
Thanks in advance,
manuel.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Wed Nov 23, 2011 11:45 am

It looks problem is only with traffic and board itself.
We have this particular problem only with RB1200.
Marking packets in bridge/firewall and running queue-tree

I have tested all ROS versions up to 5.8 and FW up to 2.37.
ALL ROS versions are affected.
ALL FW versions are affected.

With traffic bigger than 20mbps router reboots.
more traffic == more reboots
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Fri Nov 25, 2011 4:12 pm

Hello. Try downgrade frekvency to 667Mhz if it helps.
LAN, FTTx, Wireless. ISP operator
 
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karina
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Sun Nov 27, 2011 8:35 pm

Hi All,

Is this problem Fixed. need to know as about to deploy 6 RB1200s in critical Locations. Be well unhappy if just blown a grand on duff gear.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Sun Nov 27, 2011 9:06 pm

Hi All,

Is this problem Fixed. need to know as about to deploy 6 RB1200s in critical Locations. Be well unhappy if just blown a grand on duff gear.
ZDIV wrote 23.November - latest firmware and still reboot
LAN, FTTx, Wireless. ISP operator
 
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karina
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Mon Nov 28, 2011 3:06 pm

Hi,
Can anybody at Mikrotik add to this please. I need confirmation if this a general issue on the RB1200 or just isolated cases
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 29, 2011 1:15 am

Karina,

It is a problem in RB. The staff of the Mikrotik does not respond to calls no more related to this problem, I recommend you buy the RB1100, Ticket 2011112566000593
 
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karina
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 29, 2011 12:37 pm

Does not sound good.

And also noticed 5.8 is no longer available on the download site. MK what is happening?
 
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normis
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 29, 2011 12:44 pm

Does not sound good.

And also noticed 5.8 is no longer available on the download site. MK what is happening?
it's available as always, what's the problem?
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karina
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 29, 2011 12:54 pm

I only see 5.7 as latest listed on the site ??
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 29, 2011 12:56 pm

I only see 5.7 as latest listed on the site ??
sorry, a small side-effect of web server upgrade. it will be back in a short while
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rigan123
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 29, 2011 3:15 pm

Hi All,

Mikrotik RouterBoard may reboot for several issues.Most common one is for Watchdog Utilities. To check it
Go to System>Watchdog.Check that if timer is on/off.And also check 'ping start after reboot'.Just uncheck the timer.

You should check log to identify the issue.If it is kernel panic then contact to support center or try to upgrade/downgrade.

Best Regards,
Rigan
MCSA,ITILV3F
 
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karina
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 29, 2011 4:28 pm

ok I have RB1200 running on 5.8 all looks good. some Ethernet ports would not come up at first had to reboot but ok now. 46Mbps traffic 31% CPU. Using switch on ports 1 to 5.
varoius Firewall filter rules running and also NAT. will report back if any problems
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Tue Nov 29, 2011 6:42 pm

will be fixed in 5.10?
LAN, FTTx, Wireless. ISP operator
 
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normis
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Wed Nov 30, 2011 8:09 am

Watchdog doesn't seem to help after all. We found that the issue is to not use ports 9 and 10 and then the problem will stop. We will fix the issue in v5.10

So - UNPLUG CABLES FROM PORTS 9 AND 10 and see if it helps!
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felipesantos
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Dec 01, 2011 3:21 am

After five months on the shelf RB1200 finally detected the problem of Random reboots. I will try now to see resolved.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Dec 01, 2011 12:53 pm

After five months on the shelf RB1200 finally detected the problem of Random reboots. I will try now to see resolved.
We have the same problem reported 21.Sep Ticket#2011092166000416
That we avoid the problems so we missed the switch chip port 1-5 and we started from ports 6,7,8,9
LAN, FTTx, Wireless. ISP operator
 
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normis
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Dec 01, 2011 1:02 pm

anyone with these issues, please write to support, as we have a pre-release of v5.10 that fixes the issue
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davidbinomix
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Dec 01, 2011 1:07 pm

We've moved the ethernets ports 9 and 10 to other ports and We can confirm since that We haven't experienced reboots anymore (usually in less than 6 hours), so it seems that it worked.
 
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Dec 01, 2011 10:38 pm

THIS ISSUE COST ME DEARLY TODAY. Affecting almost 200 small business to government office customers. I also do not think the issue is with ports 9-10. I think it is memory related. Unless the memory issue is also related to those ports.

I had a vital router (RB1200) fail today no amount of reboots could get it back up. I had a recent export and started rebuilding the config in a spare 1100AH but several functions were not working. Finally we replaced the memory in the RB1200(hynix 5123MB 1Rx16 PC2-6400S-666-12) with some memory (Kingston ??) from another spare 1100AH and the 1200 fired up instantly.

I have 10 of these in the field. Each is critical to its prospective customer base. I really need to rely on them. So is 5.10 really the answer? Dont use ports 9,10? Should I replace all the memory? This is a real black eye for me, my company and my trust in MT.
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Re: RB1200 ROS 5.0 - up to 5.5 - randomly reboots (BGPv4 and

Thu Dec 01, 2011 10:46 pm

THIS ISSUE COST ME DEARLY TODAY. Affecting almost 200 small business to government office customers. I also do not think the issue is with ports 9-10. I think it is memory related. Unless the memory issue is also related to those ports.

I had a vital router (RB1200) fail today no amount of reboots could get it back up. I had a recent export and started rebuilding the config in a spare 1100AH but several functions were not working. Finally we replaced the memory in the RB1200(hynix 5123MB 1Rx16 PC2-6400S-666-12) with some memory (Kingston ??) from another spare 1100AH and the 1200 fired up instantly.

I have 10 of these in the field. Each is critical to its prospective customer base. I really need to rely on them. So is 5.10 really the answer? Dont use ports 9,10? Should I replace all the memory? This is a real black eye for me, my company and my trust in MT.
Just to note I am using 5.8 with 2.37 firmware, which did seem at first to make these things more reliable, after I had problems from 5.2 - 5.5 with lockups.
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