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RB751u-2HnD reboot on Skype and FaceTime

Posted: Tue May 01, 2012 6:06 am
by rviteri
Hello I have a RB751u-2HnD with version 5.14. The device always restarts after I initiate a Skype or FaceTime video call. Then when I reconnect it works fine. How can I fix this? This is extremely annoying.

Thanks,

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Tue May 01, 2012 9:59 am
by estdata
Hello I have a RB751u-2HnD with version 5.14. The device always restarts after I initiate a Skype or FaceTime video call. Then when I reconnect it works fine. How can I fix this? This is extremely annoying.

Thanks,
The way to reset your router or do an upgrade to the next version -> 5.15

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Wed May 02, 2012 12:42 pm
by normis
Test with v5.15 where some issues were addressed already

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Sat May 05, 2012 7:10 pm
by rviteri
Normis, this thing doesn't work. Now it just reboots randomly. Who can fix this?

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Sun May 06, 2012 8:35 pm
by machitza
mine resets when downloading with flashget (5 or more threads). 1 is ok...so far... ghhh

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Mon May 07, 2012 1:41 am
by rviteri
Very uncool

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Mon May 07, 2012 8:10 am
by normis
Guys, if you did what I asked (upgrade to v5.15) then please send us more info, Attach supout.rif file and email to support. We can only fix the issue, if you give us information.

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Mon May 07, 2012 11:52 am
by rviteri
Yes, I did it and I already sent a support file.

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Sun May 13, 2012 9:27 am
by runic
My RB751u-2HnD reboots 1- 2 times per week. I just performed upgrade to Router OS 5.16, let's see what's will happen.
But it's unfortunate that it has this behavior - we plan rather large rollout of 16 RB751u-2HnD devices, it should be solved before.

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Sun May 13, 2012 3:32 pm
by estdata
My RB751u-2HnD reboots 1- 2 times per week. I just performed upgrade to Router OS 5.16, let's see what's will happen.
But it's unfortunate that it has this behavior - we plan rather large rollout of 16 RB751u-2HnD devices, it should be solved before.
You will then restart, the device itself? If so you may have a thing wachdog settings

Re: RB751u-2HnD reboot on Skype and FaceTime

Posted: Mon May 14, 2012 11:21 am
by rviteri
@runic keep us posted on your results. I will update my device however I am not using it as part of my network anymore...