Community discussions

 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Mikrotik RB4XX with Sierra Wireless MC7710

Mon Jun 24, 2013 5:51 pm

Hi

I have been struggling the whole day to setup an RB411 with Sierra Wireless MC7710 on an LTE connection.

I have setup many standard PPP with 3G connections and have been scouring the forums for a guide on how to setup LTE.

Is it as simple as setting up PPP?
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Jun 28, 2013 1:41 pm

Can anybody possibly assist me I cannot for the life of me get this working

I am running RouterOS v6 on an RB411U
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
User avatar
bysard
Member Candidate
Member Candidate
Posts: 295
Joined: Thu Apr 22, 2010 2:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Jun 28, 2013 4:42 pm

What is the problem? Does RoS find a Sierra Wireless card? I assume it is a mini-PCIe card.
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Mon Jul 01, 2013 5:08 pm

Hi , yes it does find the card but I am not able to specify a data or info channel.

its like it is not connecting to the network at all, my other 3G card works just fine (SIMCOM 5220)
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 24268
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Jul 02, 2013 2:42 pm

could be unsupported, must contact support with supout.rif file and possibly remote access
No answer to your question? How to write posts
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Jul 02, 2013 3:49 pm

Thanks normis ill contact support
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
thchua
just joined
Posts: 17
Joined: Mon Apr 28, 2008 5:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Mon Jul 15, 2013 11:34 am

Hi, bjorncmtec and other boardies,

Are there any progress/solution on setting-up MC7710 on RB411u?
I am facing similar issue. I have tried RouterOS v5.22 and v6.0rc6 but the modem is not responding to any command from routerOS.

The MC7710 is detected by RouterOS as shown in "/system resource usb" and "/port" lists (Device usb3).
After it was detected, two interfaces were automatically created, i.e., ppp-client and lte.

The debug log is shown in the picture attached below. From the debug log, it seems that the RouterOS keep sending the modem the following commands:

LTE interface: "lte0: sent AT+CFUN=0"
PPP-cleint interface: "usb 3.0: send ATH & usb 3.0: +++"

Both these commands are shutting down the modem. The command is not set by me and the modem is new. I can't find anyway to stop these commands. I tried to send AT command to the modem via serial-terminal but the modem is not responding. I am unable to change the data and info channel in the ppp-client interface too.

/system serial-terminal usb3 channel=0 Results:"modem not responding"

Tried to turn on the modem via modem initialization command AT+CFUN=1 in ppp-cleint interface, but nothing changes.

Does any modifications on the MC7710 firmware is required for it to work compatibly with RB411u?

Please advice. Thank you.


Thank you.
You do not have the required permissions to view the files attached to this post.
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Mon Jul 15, 2013 5:18 pm

Hi thchua

I have not had enough time to test further, hopefully someone else can pipe in with some advise.
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Jul 17, 2013 6:52 pm

it is possible the problem is caused with the newer Sierra firmware as we have seen such similar reports that the device doesn't respond anymore after upgrading to the new firmware. You could try to find some older firmware and check if it is possible to downgrade to older one. Maybe other users can commend which firmware versions are good enough.
 
User avatar
bysard
Member Candidate
Member Candidate
Posts: 295
Joined: Thu Apr 22, 2010 2:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Jul 17, 2013 10:45 pm

A dumb question. Did you try to change the channels?
 
thchua
just joined
Posts: 17
Joined: Mon Apr 28, 2008 5:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Jul 18, 2013 12:58 pm

bjorncmtec:
Thanks for the reply. Will share here if I manage to get it working.

uldis:
From what I read from this forum and the web, the only firmware version working compatibly with ROS is v3.0.8.2 (SWI9200X_03.00.08.02AP R3715 CARMD-EN-10526 2011/11/14 18:42:43). The newer MC7710 available in the market now is typically v3.5.19.4 (SWI9200X_03.05.19.04AP CARMD-EN-10527 2012/09/17 17:57:14) - incompatible with ROS.

bysard:
Yes, we tried to changed the data and info channel. Just to share what we tried with the modem until now.

Two interfaces created automatically by ROS for MC7710,i.e., LTE and PPP-client

LTE interface
-With the new MC7710, when enabled the LTE interface seems to be "locked-up".
-Can't get info from the modem (Vendor ID, Device ID, etc).
-Async-debug log, ROS keeps sending AT+CFUN=0 to the modem. [Turning the radio off]
-Can't connect to any operator.

PPP client interface
-When the ppp client interface is enabled, the modem seems to be "locked-up"
-Default info and data channel assigned is channel-0.
-Tried to change to other channel (1,2,3,etc), failed - error: "no such channel available".
-When check under Port list, this port only has one channel (i.e., channel 0).
-That is why trying to change the info/data channel from 0 to 1,2,3,etc will show error.
-Tried to connect the channel through serial-terminal, no response from channel-0. Same result if use other channel number.
/system serial-terminal usb3 channel=0 --> no response
-Async-debug log, ROS keeps sending AT command "ATH" & "+++" to the modem. [command for hang up?]
-Can't connect to any operator

Disabling DirectIP modem
As mentioned by uldis, the newer firmware most probably not compatible with ROS. He suggested to disable the DirectIP of the modem, reboot and then try to use the pp-client.

/port firmware set disable-directip-modem=yes
/system reboot


-After the above steps, now instead of one, there are five channels [0-4] available now for the MC7710 port.
-Now the info and data channel number can be changed. Tried all combination, non get the modem working.
-Tried communicating with the five channel through serial-terminal, only channel-0 responded (continuously) with the code for the firmware version. Other channel no response.
/system serial-terminal usb3 channel=0 --> Firmware version of MC7710
-Still can't connect to any operator
-Async-debug log, ROS keeps sending AT command "ATH" & "+++" to the modem. [command for hang up?]
-Status: Resetting link

That's what we tried until now. Seems to me that the only immediate solution now is to downgrade the firmware. Anyone here know where/how to get hold of Sierra legacy firmware for MC7710 (SWI9200X_03.00.08.02AP). Not easy to get it directly from Sierra or other distributors. If anyone has a copy to share, that would be great.

Will update if there are further progress. Hopefully someone here will come up with a solution soon.

Cheers!
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Mon Jul 22, 2013 3:06 pm

Thanks for the update thchua

If i manage to i might try different firmwares if they are available.

This is strange because I have seen other people (in other threads) get this combination working.
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
User avatar
bysard
Member Candidate
Member Candidate
Posts: 295
Joined: Thu Apr 22, 2010 2:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Jul 23, 2013 3:46 pm

"-Now the info and data channel number can be changed. Tried all combination, non get the modem working."

I had a situation where I tried all channels and got no connection until.... I made a change and power cycle the router and tried, made another change - power cycle - retry. And at some point (got MC8790 with 7 channels) I made a stable connection with ports 3 and 6. I don't mean these exact ports will work for you, but it seems there are some issues with it. Also try to delete PPP connection and create a new one, sometimes it hangs some settings.
 
thchua
just joined
Posts: 17
Joined: Mon Apr 28, 2008 5:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Jul 24, 2013 12:08 pm

bysard: Thanks for the advice. I will try the steps soon and follow up with the updates.
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Aug 16, 2013 3:43 pm

The solution to the MC7710 not working after the boot with the 3.5 firmware is solved by upgrading the modems firmware to the latest one (3.5.23.2). their release note states the fix as well:
"Fix AT port unresponsive if device is powered prior to enumeration"

You can download the new firmware from the Sierras development site.
 
sirevag
just joined
Posts: 3
Joined: Thu Nov 15, 2012 1:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Aug 21, 2013 1:08 am

Hi, I really worked hard to get the RB411U working with the MC7710, I had it working and surfed the web on 76mbit/s LTE network! This was early spring, and I had to downgrade the fw on the modem itself, change the Device ID on the modem so that it was in DirectIP mode (vs QMI), then I got the LTE interface showing up on the RB411U etc etc. I had it working in the field for some weeks until the Routerboard itself lost contact with the modem, all it says is lte1: no response.. I have got some help from the Mikrotic Support, and there are some really smart people there, but it is very hard to work out these issues when they reply at random times and only via email.. I need to solve issues much quicker and possibly get assistance by phone.. I cannot reach my modem now, but I really wish I could load that new fw of the MC7710 remotely.. unfortunately I need to pull out the modem and slot it into my laptop to have the fw upgrade done, and I am nowhere near this device..
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Aug 21, 2013 2:04 pm

sierra only provides a Windows utility for the firmware upgrade so currently there is nothing we could do about it.
So the only solution in your case is to exchange the modem. If you have a spare one, you could upgrade that and swap the cards.
 
Nomis
just joined
Posts: 12
Joined: Sat Jul 25, 2009 3:45 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Aug 22, 2013 12:56 pm

Hi Guys

I have done a lot of work with the Sierra Wireless MC7710 on an LTE connection and have gotten it to work just fine. I have it working on 5.25, 6.0, 6.1, 6.2

Firstly you will need to get the modem firm ware upgraded to the latest version. (I just went back to my supplier and requested that they get the firmware upgraded.) Then all you need to do is add a dhcp client on the lte interface and your done. Once you add the dhcp client to the lte interface you will see it obtain a IP automatically, this can take a minuet or two, but a reboot after configuring this normally makes work faster. You will then be connected and can continue to configure your Mikrotik.

I have added a image of my working Sierra Wireless MC7710 on an LTE connection below.
lte.JPG
You do not have the required permissions to view the files attached to this post.
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Aug 27, 2013 5:41 pm

Thanks for the help everyone, how do i go about upgrading the FW for the modem.

I found the FW on Sierra's Developer Zone website but there are 2 different packages, DIP and QMI, which one should i use?
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Aug 27, 2013 6:34 pm

Thanks for the help everyone, how do i go about upgrading the FW for the modem.

I found the FW on Sierra's Developer Zone website but there are 2 different packages, DIP and QMI, which one should i use?
You need to use DIP - DirectIP
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Aug 27, 2013 6:36 pm

Thanks for the help everyone, how do i go about upgrading the FW for the modem.

I found the FW on Sierra's Developer Zone website but there are 2 different packages, DIP and QMI, which one should i use?
Yes firmware can be found in their webpage.
You need to use DIP (DirectIP) type.
For upgrading the firmware you will need a Windows PC (with 32bit) - not sure if it will work with 64bit windows.
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Aug 28, 2013 3:05 pm

Hi uldis, thanks for the help.

I have upgraded many routers in my time but never a 3G mini-PCI card. I understand i need a Windows PC but what else? What are the steps i need to take in order to upgrade this modem.
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Aug 28, 2013 5:18 pm

Hi uldis, thanks for the help.

I have upgraded many routers in my time but never a 3G mini-PCI card. I understand i need a Windows PC but what else? What are the steps i need to take in order to upgrade this modem.
You need Windows PC, able to connect the modem to the USB port and then run the firmware file and follow the on screen progress bar - the upgrade takes up to 10minutes approx.
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Aug 29, 2013 2:33 pm

Hi uldis, thanks for the info.

The modem i have however is a Mini-PCE-e card not USB.

This is for installation in an RB411UAH
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Aug 29, 2013 2:53 pm

Hi uldis, thanks for the info.

The modem i have however is a Mini-PCE-e card not USB.

This is for installation in an RB411UAH
I know, but the only way to upgrade the firmware is by using a Windows. Maybe you could contact your Sierra card distributor, maybe they could upgrade the firmware. Some users have used some laptops that has option for mini-pcie 3g cards. Or you can look for a mini-pcie to USB adapter to attach to Windows PC.
Soon we will have RB14eU adapter which you will be able to put into x86 box.
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Aug 30, 2013 10:24 am

Thanks Uldis, I have returned the modem to my supplier who will in turn send it to Sierra Wireless to be upgraded. A very long way round but at least its getting done.
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Sep 19, 2013 3:28 pm

So after weeks I finally got my modem back and I still cannot get a connection made.

How do i check the firmware version from the Mikrotik to make sure they upgraded it?

Image
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
User avatar
bysard
Member Candidate
Member Candidate
Posts: 295
Joined: Thu Apr 22, 2010 2:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Sep 19, 2013 5:59 pm

disconnect ppp device. Double-click on the PPP interface and click on "info" button.
 
User avatar
DaxStox
newbie
Posts: 41
Joined: Thu Aug 30, 2012 6:59 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Sep 27, 2013 5:32 pm

HI,
I CONFIRM WHAT bjorncmtec SAID.
I TRIED THE MC7710 WITH FW : SWI9200X_03.00.08.02AP R3715 CARMD-EN-10526 2011/11/14 18:42:43 (SEE FIGURE BELOW)
IN RB411U WITH WITH FW 5.25 AND THE PPP INTERFACE CANNOT CONNECT TO THE MODEM (SEE FIGURE BELOW).
IN ORDER TO READ THE FW VERSION YOU CAN USE THE LTE INFO COMMAND (IF YOU HAVE NOT DISABLED THE DIRECT-IP:
 port firmware set ignore-directip-modem=no
I WILL TRY THE 6.4 ROUTEROS FW VERSION.
You do not have the required permissions to view the files attached to this post.
 
User avatar
bysard
Member Candidate
Member Candidate
Posts: 295
Joined: Thu Apr 22, 2010 2:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Sep 27, 2013 10:57 pm

Did you try different channels? Is the SIM card OK? Did you try without modem init?
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Mon Sep 30, 2013 5:27 pm

@DaxStox you MUST use ROS 6.4

On a side note I have returned my Sierra MC7110. I am rather going to buy a LTE Router and connect it to my Mikrotik via ethernet.

I have spent far too much time and money trying to get this thing working
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
User avatar
DaxStox
newbie
Posts: 41
Joined: Thu Aug 30, 2012 6:59 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Oct 02, 2013 7:01 pm

Here my solution:
RB411U with 6.4 FW without LTE Interface:
port firmware set ignore-directip-modem=yes
Info Channel = 3
The router can read Info
INFO CHANNEL 3.png
Now I can't connect, no ping google ip 8.8.8.8
I will investigate the SIM, and the modem init string.

Bye.
You do not have the required permissions to view the files attached to this post.
 
User avatar
bysard
Member Candidate
Member Candidate
Posts: 295
Joined: Thu Apr 22, 2010 2:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Oct 03, 2013 10:59 pm

Do you have "dial on demand" checked in PPP tab of interface properties? If so, please uncheck it and see if you still see your connection as running.
 
User avatar
DaxStox
newbie
Posts: 41
Joined: Thu Aug 30, 2012 6:59 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Oct 04, 2013 6:15 pm

Yes, I have. I tried to uncheck and the modem is gone to disconnected status from waiting packets.
You do not have the required permissions to view the files attached to this post.
 
User avatar
bysard
Member Candidate
Member Candidate
Posts: 295
Joined: Thu Apr 22, 2010 2:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Oct 04, 2013 8:06 pm

If the connection is now disconnected it only means it was never really connected. That's what a dial-on-demand does. I suggest to keep dial-on-demand unchecked.

1. set dial string to ATDT
2. allow all auth. protocols
3. try without an init string
4. does your provider require to login? if so, use your credentials
5. if you don't need a special APN use only value "internet"
6. is the channel 0 correct for data transfer?

What does the log say?
 
User avatar
DaxStox
newbie
Posts: 41
Joined: Thu Aug 30, 2012 6:59 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Mon Oct 07, 2013 12:08 pm

Thanks bysard!

The correct configuration is using data channel=4 and info channel=3. With these values the modem is connected and I can ping the ip 8.8.8.8.

This cfg works also with the modem MC8292!

I can still use my modem init string and other settings.

Great!
 
djvook
just joined
Posts: 1
Joined: Thu May 17, 2012 9:31 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Mon Oct 14, 2013 5:23 pm

Hi all,

I would like to ask for advice.
I'm trying to get Sierra Wireless MC7710 on RB411U, so that the interface of LTE.
Unfortunately, when you turn on RouterBoard I displays only the ppp-client, possibility of LTE on selection is not.
I upgraded the firmware to the latest MC7710 on Routerboard I have version 5.26 and firmware 3.07. even so, I do not have a choice of options for interfaces. :(

Please advice.

Thank You
You do not have the required permissions to view the files attached to this post.
 
User avatar
bjorncmtec
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 98
Joined: Thu Apr 19, 2012 1:10 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Oct 15, 2013 12:22 pm

@ djvook LTE is not a PPP dialer, it is a seperate interface that you need to create. You also then need to add a DHCP-client onto that interface for LTE to work.

Please create a seperate thread as this topic is specifically to do with Sierra Wireless MC7710
Certified

* MTCNA
* MTCRE
* MTCTCE
* MTCINE


South Africa
 
mikiplus
just joined
Posts: 10
Joined: Sun Oct 03, 2010 12:08 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Oct 22, 2013 7:03 pm

Hi,

I use a mini-pcie to USB adapter to attach to windows 7 PC. The Windows7 recognize the device but not cant found the drivers. Where I can download the drivers?


Hi uldis, thanks for the info.

The modem i have however is a Mini-PCE-e card not USB.

This is for installation in an RB411UAH
I know, but the only way to upgrade the firmware is by using a Windows. Maybe you could contact your Sierra card distributor, maybe they could upgrade the firmware. Some users have used some laptops that has option for mini-pcie 3g cards. Or you can look for a mini-pcie to USB adapter to attach to Windows PC.
Soon we will have RB14eU adapter which you will be able to put into x86 box.
 
thchua
just joined
Posts: 17
Joined: Mon Apr 28, 2008 5:53 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Oct 23, 2013 12:30 pm

Just an update on our trials with MC7710 and RB411.

MC7710 FW versions with RB:

Non-compatible: (MC7710 detected by RB, Couldn't connect to live LTE network)
SWI9200x_03.05.19.04 (DIP)

Compatible: (MC7710 detected by RB, Connected to live LTE network, UL & DL on LTE)
SWI9200x_03.00.08.02 (DIP)
SWI9200x_03.05.23.02 (DIP)

There is a latest FW for MC7710, haven't tried that yet.
SWI9200x_03.05.24.00 (DIP)
 
sirevag
just joined
Posts: 3
Joined: Thu Nov 15, 2012 1:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Nov 21, 2013 12:04 pm

Hi,

I've also been working with this combo for some time and I had the same experience with the MC7710. It has to be in Direct IP mode, and there is a small sw-tool you can use to change that, or you can change it with AT-commands (I don't remember exactly how right now), and the Device ID defines the correct mode. You don't want to use QMI, you want DIP, which means modem should be Device ID 0x68a3. My test worked fine for a month or so, then suddenly RB says lte1: no response. Whatever I did I never got the RB talking to the MC7710 until I loaded in a new FW into the modem itself, and for that to happen I had to take the modem into a Windows machine and upgrade it using a sw from Sierra Wireless. This is not an option if your system is at a remote location.. Right now the system got messed up again the same way, and I can't really reach it for modem FW upgrade... Onboard the system now is the DIP-version of the SW called SWI9200X_03.05.24.00. Once I loaded this sw the issue with the "lte1: no response" was gone, and the system worked, and I tested 80mb/s on 4G-network.. however now it stopped again... I need to talk to Sierra Wireless about this.. perhaps I will try a newer RB sw version first in case.. but I believe the modem is the problem...
 
tknuutil
just joined
Posts: 12
Joined: Tue Apr 02, 2013 2:56 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Wed Feb 12, 2014 4:22 pm

Hello,

One situation when the MC7710 gets unresponsive with the current ROS drivers is the loop: send: AT!SCACT=1,1 and modem responds +CME ERROR: no network service. When this contienues some minutes / maybe 20 or so times, the modem does note respond any more. Looks like the context activation is too much for it when it has not been registered to the network.

This loop was somewhat adjusted when MT guys debugged it with me (abt an year ago). The system works decently, when the modem has learned the network and network is available. However, if the network disappears, you are really out of luck with boxes that do not offer USB power reset, like RB411. You can get the modem alive again with power cycle with boards like BaseBox 2/5.
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Thu Feb 13, 2014 5:54 pm

Hello,

One situation when the MC7710 gets unresponsive with the current ROS drivers is the loop: send: AT!SCACT=1,1 and modem responds +CME ERROR: no network service. When this contienues some minutes / maybe 20 or so times, the modem does note respond any more. Looks like the context activation is too much for it when it has not been registered to the network.

This loop was somewhat adjusted when MT guys debugged it with me (abt an year ago). The system works decently, when the modem has learned the network and network is available. However, if the network disappears, you are really out of luck with boxes that do not offer USB power reset, like RB411. You can get the modem alive again with power cycle with boards like BaseBox 2/5.
You can also try to send a reset command using info commands user command by sending such AT command AT+CFUN=1,1 then maybe that would help the modem to recover.
 
tknuutil
just joined
Posts: 12
Joined: Tue Apr 02, 2013 2:56 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Feb 14, 2014 10:06 am

You can't run LTE info command unless the interface is up & running!
(failure: Configuration running, please wait!)

btw. very nasty feature of LTE info command is that if you lose your terminal / winbox/ webfig when the info is running, you can't run it again before resetting the interface. (says "info already running").

Or is there a way to stop the lost info command?
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Feb 14, 2014 11:26 am

You can't run LTE info command unless the interface is up & running!
(failure: Configuration running, please wait!)

btw. very nasty feature of LTE info command is that if you lose your terminal / winbox/ webfig when the info is running, you can't run it again before resetting the interface. (says "info already running").

Or is there a way to stop the lost info command?
You can try to disable the interface first and then run the info command from the console/terminal.
 
tknuutil
just joined
Posts: 12
Joined: Tue Apr 02, 2013 2:56 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Feb 14, 2014 2:04 pm

You can't run LTE info command unless the interface is up & running!
(failure: Configuration running, please wait!)

btw. very nasty feature of LTE info command is that if you lose your terminal / winbox/ webfig when the info is running, you can't run it again before resetting the interface. (says "info already running").

Or is there a way to stop the lost info command?
You can try to disable the interface first and then run the info command from the console/terminal.

Yes, but the seem not to work. The modem does not respond and after "no response" I see in the log "resetting the modem" and after that AT+GMI. However, as the modem does not respond, the AT+CFUN=1,1 command is never sent.

For the modem lock itself, seems that the firmware 03.05.24.00 does not survive when it gets into the " +CME ERROR no network service" loop. This FW makes it one second loop, whereas .23.02 gets into 1/minute loop.
 
uldis
MikroTik Support
MikroTik Support
Posts: 3425
Joined: Mon May 31, 2004 2:55 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Fri Feb 14, 2014 2:46 pm

maybe there is a newer firmware from sierra that has a fix for that?
 
grepaly
just joined
Posts: 2
Joined: Mon Feb 24, 2014 9:17 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Mon Feb 24, 2014 9:21 pm

Hello, I am trying to make this work on a 912UAG-2HPnD. Is there any reason why this is not gonna work with this board?

I am trying with a Sierra Wireless MC7710 card. I can not see the card at all in the 912UAG.

With the same (5.25) version on a RB411 it works fine.
 
jnygard
just joined
Posts: 22
Joined: Mon Oct 07, 2013 3:05 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Feb 25, 2014 10:33 am

Have you switched the port type from USB to mini-PCIe?

http://wiki.mikrotik.com/wiki/Manual:US ... _port_type
 
grepaly
just joined
Posts: 2
Joined: Mon Feb 24, 2014 9:17 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Feb 25, 2014 10:56 am

No :-( and that was the problem!

Just wanted to answer it myself, but you were faster! Thanks!
 
hwassermann
just joined
Posts: 2
Joined: Thu Feb 20, 2014 8:42 am

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue Feb 25, 2014 2:21 pm

Hello,

One situation when the MC7710 gets unresponsive with the current ROS drivers is the loop: send: AT!SCACT=1,1 and modem responds +CME ERROR: no network service. When this contienues some minutes / maybe 20 or so times, the modem does note respond any more. Looks like the context activation is too much for it when it has not been registered to the network.

This loop was somewhat adjusted when MT guys debugged it with me (abt an year ago). The system works decently, when the modem has learned the network and network is available. However, if the network disappears, you are really out of luck with boxes that do not offer USB power reset, like RB411. You can get the modem alive again with power cycle with boards like BaseBox 2/5.
You can also try to send a reset command using info commands user command by sending such AT command AT+CFUN=1,1 then maybe that would help the modem to recover.
I'm looking for a way to automate this, to ensure maximum availability. I was thinking of writing a scheduled script that detects when the received packets on the connection has remained constant over a time period, while the number of sent packets increased.

I.e. every 5 minutes,
1. Compare number of sent packets with previously recorded.
2. If higher, compare the number of received packets with previously recorded.
3. If unchanged, disable and re-enable interface
4. Record number of sent and received packets to global variable

Can anyone give me some guidance on how to approach this script?
 
User avatar
raymondcidad
just joined
Posts: 6
Joined: Wed May 20, 2015 5:50 pm

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue May 26, 2015 4:09 pm

hey guys, any pointers on what SMA antenna to buy?
thanks
 
mmv
Trainer
Trainer
Posts: 64
Joined: Wed Feb 24, 2010 5:03 pm
Location: Moscow, Russia
Contact:

Re: Mikrotik RB4XX with Sierra Wireless MC7710

Tue May 26, 2015 5:08 pm

You can also try to send a reset command using info commands user command by sending such AT command AT+CFUN=1,1 then maybe that would help the modem to recover.
In my expirience, Sierra modem reset by AT!RESET. AT+CFUN=1,1 not help, at least not in any case.

I detect wwan statis by ping and reset modem in this way:
# Modem reset for SierraWireless
/interface lte set $wwan modem-init=AT!RESET
:delay 1;
/interface enable $wwan;
:delay 10;
/interface lte set $wwan modem-init=ATZ
:delay 10;
/interface enable $wwan;

May be too paranoid.
Mikhail Moskalev

Who is online

Users browsing this forum: MSN [Bot] and 122 guests