Community discussions

MUM Europe 2020
 
User avatar
darkking
just joined
Topic Author
Posts: 10
Joined: Sun Dec 04, 2011 7:27 pm
Location: Jõgeva, Estonia
Contact:

gsm error : unable to load unread sms - timeout

Tue Nov 05, 2013 5:19 pm

Hi, I have this problem.
Mikrotik router 951Ui-2HnD with v6.5 OS.
I have a 3,5G USB modem connected to the router's USB port. I have enabled the router to receive SMS.
But after 30 minutes more or less the router is unable to load sms messages that were sent to the phone nr in the USB modem. Therefore I cannot start scripts via SMS. It is a big problem.
Any ideas?

Greetings,
Ahto
 
User avatar
tomaskir
Trainer
Trainer
Posts: 1122
Joined: Sat Sep 24, 2011 2:32 pm
Location: Slovakia

Re: gsm error : unable to load unread sms - timeout

Wed Nov 06, 2013 7:31 pm

Same problem here.

Do you know if this happends in 6.4 as well?
Unimus - configuration management, automation and backup solution
Mass Config Push, network-wide RouterOS upgrades, and more!
 
User avatar
darkking
just joined
Topic Author
Posts: 10
Joined: Sun Dec 04, 2011 7:27 pm
Location: Jõgeva, Estonia
Contact:

Re: gsm error : unable to load unread sms - timeout

Sat Nov 09, 2013 10:29 am

Hello.
I was able to fix this problem: got a brand new gsm usb modem and changed it with the old one.
It was running like two days without any fall backs.

But now I have another problem, print from the log:
gsm, error: unable to load unread sms: cannot open port

It means that the service just brokes down, I mean the "Receive Enabled" is not turned in from some random moment (no tick in the /tool/sms Receive Enabled).
I know that it is turned off automatically when to router reboots, but this has not happened.

I will make a script to automatically put the tick in with 10h interval. I don't like it but there is no other better solution to try.
 
User avatar
tomaskir
Trainer
Trainer
Posts: 1122
Joined: Sat Sep 24, 2011 2:32 pm
Location: Slovakia

Re: gsm error : unable to load unread sms - timeout

Tue Nov 12, 2013 2:34 pm

So my problem (6.4 and 6.5):
Multiple modems, tested with channels 0,1.

The receive-sms just breaks down after about 30 minutes, with the timeout error. I tried scripting around it, but after it disables itself, its impossible to turn it back up.

ros code

[admin@SXT] /tool sms set receive-enabled=yes
failure: timeout
So I hoped that something like this would solve it:

ros code

/system routerboard usb power-reset dur=3s
:delay 30s
/tool sms> set receive-enabled=yes
But with that I get

ros code

/tool sms set receive-enabled=yes
action timed out - try again, if error continues contact MikroTik support and send
 a supout file (13)
I wrote to support last week, of course, no responce.

I have this on a system that is 40 miles from me, on a mountain where there is no road. This is currently a MAJOR problem for me :?
Unimus - configuration management, automation and backup solution
Mass Config Push, network-wide RouterOS upgrades, and more!
 
pablo191f
just joined
Posts: 13
Joined: Tue Jun 25, 2013 5:05 pm

Re: gsm error : unable to load unread sms - timeout

Sun Sep 14, 2014 11:06 am

Any solution for error "unable to load unread sms: cannot open port" ?

I changed my RB751U-2HnD, v6.17 to RB951G-2HnD, v6.19, FW: 3.18 and I have this issue now. Errors occur once or twice a day. Modem: ZTE MF636.

On rb751u with s/w 6.17 it worked 100% stable (few months without any error)
 
cicserver
Member
Member
Posts: 301
Joined: Sun Jul 24, 2011 12:04 pm

Re: gsm error : unable to load unread sms - timeout

Tue Oct 13, 2015 1:41 pm

same here. (ver 6.32 / 6.29)
/too sms print

action timed out - try again, if error continues contact MikroTik support and send a supout file (13)
 
User avatar
genesispro
Member Candidate
Member Candidate
Posts: 138
Joined: Fri Mar 14, 2014 12:33 pm

Re: gsm error : unable to load unread sms - timeout

Tue Aug 23, 2016 1:22 pm

I also have it on a 922UAGS-5HPacD with a HUAWEI ME909u-521 modem.
It is working for a few days and suddenly I get it with no reboot. And the worst thing is that it can't be resolved with a reboot. I have to place the sim to a phone remove all sms and then it is back but it is not a solution.
On my last attempt I even used the latest RC 6.37rc20 (I also had it on the stable version 6.36)
 
User avatar
genesispro
Member Candidate
Member Candidate
Posts: 138
Joined: Fri Mar 14, 2014 12:33 pm

Re: gsm error : unable to load unread sms - timeout

Thu Sep 08, 2016 3:20 pm

Still no way to fix this issue?
 
DrWindowsRU
just joined
Posts: 1
Joined: Mon Dec 10, 2018 3:54 pm

Re: gsm error : unable to load unread sms - timeout

Mon Dec 10, 2018 3:56 pm

If someone comes in handy: I changed the operator (SIM card) and it all worked ...

Who is online

Users browsing this forum: Bing [Bot], llag and 87 guests