After upgrade 6.19 to 6.20 on x86 my user-manager database "disappered". Can't login to userman via web, etc (now is over 20 min after restart). When I try to restore database I've got

> tool user-ma data load
name: User_Manager_2014_10_15_193359.tar
Restore user-manager database? [y/N]:
y
Loading user-manager database backup
Failed to load user-manager database backup
failed to open file for writing: No such file or directory
>tool user-ma data pri
database is not acceseble, yet
>

I've also removed and reinstalled userman package.
Any idea how to reinstall userman? It may be with empty database.

First check the db-path

ros code

/tool user-manager database print

If not exist

ros code

/tool user-manager database set db-path=/user-manager1

rebuild - downgrade to 6.19 - check if the database ok - re-upgrade to 6.20

same thing happened with me and these guys say to restore the backup. but it says no backup file found even though the backup exists. i tried downgrade and restore but nothing happened.

Mikrotik always comes up with a new set of bugs and they even said that they are not focusing on any development wrt the user manager.
The only way to get user-manager working is to system reset ur x86

Stillhard -> thanks a lot ! It helps. I didn't know "set db-path=" option. After "set db-path=user-manager1" the "user-manager1.old" directory appered in "Files ". So I set db-path this .old dir, rebuilt db (because it did not show old session and something else) and now I have my old database fully accessible!

You're welcome i know, i just cheated their undocumented document(s)