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mostafaalsaady
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Location: IRAQ

Hotspot stop working

Mon Jun 29, 2015 10:32 am

Dear all,
Greeting

I have installed configured Hotspot services on Rb2011 with Radius manager and Squid

every thing is working ok, but there is one problem that the hotspot service stop working some times
and the RB2011 is working just fine i login and check log, memory, internet connection,
it's all ok but the hotspot services is stopped the hotspot page doesn't show for the users and i can see
the registered users with (Mac - cooky) in the active tab but they can't access the internet.

# the hotspot page wouldn't appear to customers when they connect on my network???
and i tried every thing checked out, but no problem where found
the router can ping the internet but still don't open hotspot page to customers.

the only solution that i found is that reboot the router and the service back to work again.

my total traffic is 8Mb
i have 30 customers on it i
i have cache + radius with it.
also I installed virus filter from mikrotik - port scanner filter

is there a solution for this real problem :(
LearnING MikrotiK
MTCNA - MTCWE - MTCRE - MTCTCE
 
2frogs
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Re: Hotspot stop working

Tue Jun 30, 2015 5:37 am

Did you check your virus/ port scan address lists for those customers? Your customers maybe getting blocked because of positive/ false positive hits. Restarting the router will clear the address list. I would temporarily disable your virus and port scanner filters and see if the problem persists.
 
mostafaalsaady
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Posts: 50
Joined: Fri Mar 14, 2008 7:39 pm
Location: IRAQ

Re: Hotspot stop working

Tue Jun 30, 2015 1:27 pm

Did you check your virus/ port scan address lists for those customers? Your customers maybe getting blocked because of positive/ false positive hits. Restarting the router will clear the address list. I would temporarily disable your virus and port scanner filters and see if the problem persists.

Thank you for your replay and care
I already think of that and i disabled the virus filter chain
but the problem still existed
when the problem start i checked the byte and packet for all the virus filter chain they all Zero.

is there other thing that could cause this problem
LearnING MikrotiK
MTCNA - MTCWE - MTCRE - MTCTCE
 
Feklar
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Joined: Tue Dec 01, 2009 11:46 pm

Re: Hotspot stop working

Tue Jun 30, 2015 6:36 pm

My best guess would point to the proxy working along side of the hotspot. How do you have the rules structured to send them to the squid server? It is upon sign in and a dst-nat rule, or is it using the parent proxy option in the MikroTik?
 
mostafaalsaady
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Posts: 50
Joined: Fri Mar 14, 2008 7:39 pm
Location: IRAQ

Re: Hotspot stop working

Wed Jul 01, 2015 4:52 pm

Dear All
thank you for your answer and help

the problem solved
IT was one of the filter rules after i update the router starting to act in strange way
it is the drop for the inviled packet
after the server work for some time it start to drop all packets
i just edit it and the problem solved

I almost be crazy from this problem

Best Regards to U ALL
LearnING MikrotiK
MTCNA - MTCWE - MTCRE - MTCTCE

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