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RB3011 Interface Link Problems

Posted: Tue Feb 16, 2016 4:22 pm
by changuelco
Hi,
RB3011
I'm having trouble with the interfaces 6 to 10. They lose link every 2 seconds after start receiving traffic. The most stable config it is with fixed speed to 10m or 100m on the neighbor and does not works always. 1G or auto negotiation fails. Interfaces 1 to 5 works fine. Routers are up to date and I tested 10 of them with the same problem.


Anyone have seen this before?

Thanks,
--
Changuelco

Re: RB3011 Interface Link Problems

Posted: Tue Feb 16, 2016 4:28 pm
by becs
Try upgrading to the latest RouterOS v6.35rc10 from http://www.mikrotik.com/download
If problem remains, write to MikroTik support and send us supout file.

Re: RB3011 Interface Link Problems

Posted: Thu Feb 18, 2016 4:30 pm
by negge
I've had the exact same issue. So far I've tried ports 6 and 7, both have the same issue. I guess I should try the ports on switch1 next.

Re: RB3011 Interface Link Problems

Posted: Fri Feb 19, 2016 9:49 am
by p3rad0x
We have 5 of them out on the field now, haven't had those problems.

Maybe those routers you tested was from a faulty batch?

Re: RB3011 Interface Link Problems

Posted: Thu Mar 03, 2016 10:10 pm
by Steveocee
Are the ports in a software bridge? I have seen this on several of mine when in software bridge as well as lots of switching loop errors;
http://forum.mikrotik.com/viewtopic.php ... ead#unread

Re: RB3011 Interface Link Problems

Posted: Sat Mar 05, 2016 4:26 pm
by jeffke
Having the exact same problems.
when using the first 5 no disconnects,using the last 5 always disconnect.
gonna try to upgrade and see if it helps.

Currently on : 6.33.3

Re: RB3011 Interface Link Problems

Posted: Sun Mar 13, 2016 6:01 pm
by negge
@Steveocee yes, in my case they're all bridged in software (no master port).

Re: RB3011 Interface Link Problems

Posted: Thu Mar 17, 2016 11:00 pm
by Steveocee
@Steveocee yes, in my case they're all bridged in software (no master port).
This is an ongoing problem. MT support have confirmed they have replicated it and are working on a fix however that was probably over a week ago and they said the fix would come in "days".

I'm currently using RC29 and it still has not fixed it yet.

Re: RB3011 Interface Link Problems

Posted: Mon Mar 21, 2016 10:08 pm
by netikelis
Every minute rb3011 stop passing traffic for 5-10 seconds and time to time log show on sfp1 in interface: "port received packet with own address as source address (probably loop)". Where loop on incomming interface ? SFP removed from switch 2 !
100 clients very angry... and I.
I wait for good news 1 month...
On rb1100ah same problem accured and I replaced it with rb3011, but problem not solved.
Somehow packages are able to stop mikrotik ?

Re: RB3011 Interface Link Problems

Posted: Sat Apr 09, 2016 6:23 pm
by negge
The latest release mentions something about link down messages and RB3011, perhaps this has finally been fixed? I can't confirm at the moment since I don't have physical access to the device that was exhibiting the issue.

Re: RB3011 Interface Link Problems

Posted: Tue May 31, 2016 9:42 am
by wnet
Hi guys,
on our last days same experience "port flapping on ports 6-10" (from ROS 6.36.rc20 renamed switch 2, finally) you can see topic here http://forum.mikrotik.com/viewtopic.php?f=3&t=108603 and here http://forum.mikrotik.com/viewtopic.php?t=104622

We want to inform you that it appear solved only through a new official OS by Netinstall http://wiki.mikrotik.com/wiki/Manual:Netinstall and after updating (as e-mail received from support) to last RC version. Only now there are residual re-login of customers group, but it appear without a specific cluster. But since we use UBNT Rocket at moment (https://www.ubnt.com/airmax/rocketm/) we need to investigate if that is caused by them or what other.

Thanks

Re: RB3011 Interface Link Problems

Posted: Wed Jun 01, 2016 10:16 am
by wnet
Sorry, guys. I think...it was solved, because after last setup of previous post, RB3011 was about 8h without problems.
But...now about 1 down every 4 hours, but there is. With identical configuration on RB1100 on the same place, no problems.
Attached screens.

Re: RB3011 Interface Link Problems

Posted: Mon Jan 30, 2017 8:00 pm
by p3rad0x
One of my 3011s started doing this about a week ago, interface 6-10 goes down for about a second every 2 hours.

Even went to replace it with a brand new one running 6.38.1 and latest firmware.

Starting to think it may have something to do with auto negotiation .

Re: RB3011 Interface Link Problems

Posted: Wed Feb 22, 2017 12:55 am
by Robbb
One of my 3011s started doing this about a week ago, interface 6-10 goes down for about a second every 2 hours.

Even went to replace it with a brand new one running 6.38.1 and latest firmware.

Starting to think it may have something to do with auto negotiation .
I am browsing this forum because I too have a new RB 3011, OS 6.38.1 and it is constantly link down/up on all frequently ports at the same time, give or take a second.

Ore the RB 3011 defective design? Google finds this has been a problem for a long time with this model?

Here is an example of the log:
12:36:42 interface,info ether1 link up (speed 1G, full duplex) 
12:36:42 interface,info ether5 link up (speed 1G, full duplex) 
12:36:43 interface,info ether2-master link up 
12:40:37 system,info item added 
12:40:37 system,info item added 
12:48:35 interface,info ether1 link down 
12:48:35 interface,info ether2-master link down 
12:48:35 interface,info ether5 link down 
12:48:35 system,info item removed 
12:48:35 system,info item removed 
12:48:38 interface,info ether1 link up (speed 1G, full duplex) 
12:48:38 interface,info ether5 link up (speed 1G, full duplex) 
12:48:39 interface,info ether2-master link up 
12:48:43 system,info item added 
12:48:43 system,info item added 
16:28:41 interface,info ether1 link down 
16:28:41 system,info item removed 
16:28:41 system,info item removed 
16:28:44 interface,info ether1 link up (speed 1G, full duplex) 
16:28:45 system,info item added 
16:28:45 system,info item added 
16:33:23 interface,info ether9 link up (speed 100M, full duplex) 
16:33:24 interface,info ether6-master link up 
16:34:35 interface,info ether9 link down 
16:34:36 interface,info ether6-master link down 
16:34:36 interface,info ether9 link up (speed 1G, full duplex) 
16:34:37 interface,info ether6-master link up 
16:34:44 dhcp,info defconf assigned 192.168.88.254 to 6C:F0:49:5E:66:19 
16:38:00 interface,info ether1 link down 
16:38:00 interface,info ether2-master link down 
16:38:00 interface,info ether5 link down 
16:38:00 interface,info ether6-master link down 
16:38:00 interface,info ether9 link down 
16:38:00 system,info item removed 
16:38:00 system,info item removed 
16:38:03 interface,info ether1 link up (speed 1G, full duplex) 
16:38:04 interface,info ether5 link up (speed 1G, full duplex) 
16:38:04 interface,info ether9 link up (speed 1G, full duplex) 
16:38:05 interface,info ether2-master link up 
16:38:05 interface,info ether6-master link up 
16:38:08 system,info item added 
16:38:08 system,info item added

Re: RB3011 Interface Link Problems

Posted: Thu Feb 23, 2017 2:52 pm
by p3rad0x
I think it may be a faulty batch doing it.

In the one tower we had one of the first 3011's and that one worked perfectly.

Then it died because lightning struck the tower and fried everything. Replace it with a new 3011 the problem started.

A week after that we change a old 2011 because it cannot handle the increasing bandwidth of the tower, that 3011 has the exact same issue

Re: RB3011 Interface Link Problems

Posted: Sat Mar 18, 2017 12:23 am
by radial14
I have this exact problem with both RB3011 and RB2011(x2) connected to Alcatel-Lucent ONT.
(link flapping up and down every 5-30 mins). 3-7 times per hour common. Been going on for a
week after gigabit upgrade. Down grade link to 100Mbps, problem disappears

I appear to have solved the problem by inserting RBFTC11 with UTP/SFP between RB3011 and ONT.
Link running for 2 hours without problem, and with some significant load testing.

Curiously, RB3011, with modest config (PPPoE over Vlan10, very basic firewall) runs significantly
slower (550Mbps download) than ISP preferred Fritzbox (980Mbps download). However
Fritzbox appears to have no firewall, and unknown config. And I am not keen on router vendor
that automatically sends config off to places unknown, and lets provider login (yes I know RoMON does
this, but I control where there config goes/does not go.)

HTH, Blenheim New Zealand

Re: RB3011 Interface Link Problems

Posted: Mon Mar 20, 2017 5:23 pm
by marcin21
I posted similar problem:
viewtopic.php?f=3&t=119258

besides turning off RSTP which helped with packet loss, it didn't help with switch2 ports flapping.

ANY SOLUTION MIKROTIK STAFF? I've lost very very precious bussiness client that couldn't sustain uninterrupted vlan tunnel...

ludicrous i'd say.