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vitaly2016
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RB3011suddenly loses USB flash drive

Sun Jan 15, 2017 10:01 am

Month ago I started to use Dude server at my RB3011. For Dude's database I inserted new 32Gb USB 3.0 flash drive.
Dude server started normally and its DB worked. But Dude stopped worked since several hours. Looking at /disk print I discovered that there is no USB drive mounted at RB3011.
I guessed that something wrong with this particular flash drive and replaced it by another one (8GB, USB 3.0). By the way, 32Gb flash drive showed no problem at desktop computer.
Dude server worked normally up to yesterday's when I upgraded ROS from 6.37.3 to 6.38.

Flash drive disappeared from disk list again! Of course, physically flash drive is connected to RB3011, but there is no disk at list and Dude server does not working again.
RB3011 is many miles away from me, so I can replug flash drive only tomorrow.

So there is the question: why does USB flash drive dismount? May it be connected with Dude server?
 
KBV
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Re: RB3011suddenly loses USB flash drive

Mon Jan 16, 2017 1:19 am

Ordinary flash drive is not designed for placing database. This is just to transfer photos to another computer; second flash drive will soon fail too))
Use the SLC flash.
 
zcybercomputing
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Re: RB3011suddenly loses USB flash drive

Mon Mar 27, 2017 3:02 am

I have this problem also, but with a 16gb usb 2.0 drive. I have a backup of the whole disk1 directory, so I can just reformat, load the files back on, and reimport the database. That saves over an hour of driving for me, but it doesn't seem to last more then a few hours to days. Are you sure it is the flash memory type that is the problem? Also, why is there a dismount command but no mount command in routerOS?
 
Shadeofspirit
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Re: RB3011suddenly loses USB flash drive

Mon Mar 27, 2017 3:31 pm

i have the same problem. but on my 3011 dude works good about mounth. after that usb drive doesn't recognized by mikrotik (only low lewel format of the drive helps) on PC all is ok with flash. I had tested about 8 flashe drivers (both 2.0 and 3.0) - the same problem.
The other problem is that i tried to use industrial CF card with card reader - on hap ac lite all is ok, but 3011 doesn't see the card
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zcybercomputing
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Re: RB3011suddenly loses USB flash drive

Wed Mar 29, 2017 7:49 am

Anyone have any ideas on how to figure out what is happening here?
 
zcybercomputing
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Re: RB3011suddenly loses USB flash drive

Fri Apr 14, 2017 8:26 am

Are there any relevant log settings or data dumps that would tell us what is happening here? I got a new USB3 stick to try, but I really need to know that there is a solution that can run stable long term for dude on external storage for my RB3011...
 
Shadeofspirit
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Re: RB3011suddenly loses USB flash drive

Tue Apr 18, 2017 11:06 am

so, i have this problem again.
3011 doesn't see disk (unpluging/pluging doesn't help, as i know from experiments only LOW levwl format of the disk will help)
the problem appeared after rebooting RB.
the dude was running, the base was on CF card in USB3.0 cardreader
Does anybody have the idea how to solve it?
MTCNA, MTCWE
 
zcybercomputing
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Re: RB3011suddenly loses USB flash drive

Sun Apr 23, 2017 7:28 am

I first saw this after a reboot also... Trying to think of possible debug options. Mine is at a tower on the hill, so I can't physically test replug. I am glad you tried that. It seems the unit doesn't properly mount the drive some times, but there is no manual command to do that.
 
Shadeofspirit
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Re: RE: Re: RB3011suddenly loses USB flash drive

Sun Apr 23, 2017 11:17 am

I first saw this after a reboot also... Trying to think of possible debug options. Mine is at a tower on the hill, so I can't physically test replug. I am glad you tried that. It seems the unit doesn't properly mount the drive some times, but there is no manual command to do that.
I had tested it on other 3011: if there are no running dude all is ok, but if it is running - the same problem

Отправлено с моего Redmi 3S через Tapatalk
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zcybercomputing
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Re: RE: Re: RB3011suddenly loses USB flash drive

Sun Apr 23, 2017 5:08 pm

I first saw this after a reboot also... Trying to think of possible debug options. Mine is at a tower on the hill, so I can't physically test replug. I am glad you tried that. It seems the unit doesn't properly mount the drive some times, but there is no manual command to do that.
I had tested it on other 3011: if there are no running dude all is ok, but if it is running - the same problem

Отправлено с моего Redmi 3S через Tapatalk
I assume you have the dude database on the USB disk also? I wonder if the supout file has any info on this...
 
Shadeofspirit
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Re: RE: Re: RB3011suddenly loses USB flash drive

Thu Apr 27, 2017 1:08 pm

I first saw this after a reboot also... Trying to think of possible debug options. Mine is at a tower on the hill, so I can't physically test replug. I am glad you tried that. It seems the unit doesn't properly mount the drive some times, but there is no manual command to do that.
I had tested it on other 3011: if there are no running dude all is ok, but if it is running - the same problem

Отправлено с моего Redmi 3S через Tapatalk
I assume you have the dude database on the USB disk also? I wonder if the supout file has any info on this...
i had send support file only today (i cant't get to the office where is the 3011 with dude).
an yes - dude db is on CF card. 2 days ago there was reboot of the rb3011 and it lost disk.
while waiting the answer from support the only decision for me is to move dude from 3011 to CHR
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aleh
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Re: RE: Re: RB3011suddenly loses USB flash drive

Sun Nov 05, 2017 10:29 am

I first saw this after a reboot also... Trying to think of possible debug options. Mine is at a tower on the hill, so I can't physically test replug. I am glad you tried that. It seems the unit doesn't properly mount the drive some times, but there is no manual command to do that.
I had tested it on other 3011: if there are no running dude all is ok, but if it is running - the same problem

Отправлено с моего Redmi 3S через Tapatalk
I assume you have the dude database on the USB disk also? I wonder if the supout file has any info on this...
i had send support file only today (i cant't get to the office where is the 3011 with dude).
an yes - dude db is on CF card. 2 days ago there was reboot of the rb3011 and it lost disk.
while waiting the answer from support the only decision for me is to move dude from 3011 to CHR
Any news on this? Usb Stick and reboot problem on rb3011, with or without dude?
Cheers,
 
Shadeofspirit
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Re: RE: Re: RB3011suddenly loses USB flash drive

Sun Nov 05, 2017 10:35 am

I first saw this after a reboot also... Trying to think of possible debug options. Mine is at a tower on the hill, so I can't physically test replug. I am glad you tried that. It seems the unit doesn't properly mount the drive some times, but there is no manual command to do that.
I had tested it on other 3011: if there are no running dude all is ok, but if it is running - the same problem

Отправлено с моего Redmi 3S через Tapatalk
I assume you have the dude database on the USB disk also? I wonder if the supout file has any info on this...
i had send support file only today (i cant't get to the office where is the 3011 with dude).
an yes - dude db is on CF card. 2 days ago there was reboot of the rb3011 and it lost disk.
while waiting the answer from support the only decision for me is to move dude from 3011 to CHR
Any news on this? Usb Stick and reboot problem on rb3011, with or without dude?
Cheers,
No news, there are no answer from support. And as i had written in privies post - i moved dude to chr, so there is no more need for me to use disk with 3011. so i didn't make any tests more

Отправлено с моего Redmi 3S через Tapatalk
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bespenschied
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Re: RB3011suddenly loses USB flash drive

Sun Apr 14, 2019 6:03 am

Has anyone solved this yet? I have a PNY 64GB USB Flash drive connected to a RB3011UiAS that keeps disappearing after several hours of working. If I reboot the RB3011 the drive comes back and everything works again for what appears to be a random amount of time. I am using the USB drive for The Dude server on the RB3011.
 
wanton
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Re: RB3011suddenly loses USB flash drive

Mon Jun 10, 2019 11:48 am

Bump ! .

I have this problem too.

Can someone from support please show up ?
This seems to be a problem that has been going on for quite a while now !

Regards

K
 
freemannnn
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Re: RB3011suddenly loses USB flash drive

Mon Jun 10, 2019 3:54 pm

i have the same problem in a CCR1009-7G-1C for user manager. when this happens the usb disk is changing/losing disk name and user manager database is corrupt. this is happening random every some months. i have to format usb flash drive and start a new user manager database.
next time it will happen i will post a screenshot of log.
 
wanton
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Re: RB3011suddenly loses USB flash drive

Thu Jun 27, 2019 11:27 am

Hello again,

No thanks to support .... which doesn't seem to support on the forum.

But on my RB3011 upgrading to the newest firmware and rebooting seems to have solved the problem.

For now ...

Regards

K

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