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rzirzi
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Member
Topic Author
Posts: 377
Joined: Mon Oct 09, 2006 2:33 pm

wAP LTE kit connecting problem

Fri Sep 22, 2017 11:15 am

There is a problem with GSM and LTE connecting problem with wAP LTE kit. It's not connecting to the time as i have change few times from LTE(buil in) card beteween #G and LTE "network mode". After changing sometimes only to LTE or sometimes only to #G or sometimes to GSM and LTE - it connects to Orange. But after reboot - it does not - why? So - I have to changing few times "network mode" to make GSM/LTE connection start working. Where is a problem?
 
Grickos
newbie
Posts: 32
Joined: Thu Aug 06, 2015 2:57 am

Re: wAP LTE kit connecting problem

Mon Sep 25, 2017 1:02 am

Problem with speed.
Mikrotik WAP LTE kit Europe standard. Network speed with Mikrotik at 4G 15Mbit and with Iphon6 40Mbit. At 3G still worse, three times slower.
The same position of measurement.
I was expecting Mikrotik to be faster, bigger case, better antenna ...
 
uldis
MikroTik Support
MikroTik Support
Posts: 3424
Joined: Mon May 31, 2004 2:55 pm

Re: wAP LTE kit connecting problem

Mon Sep 25, 2017 10:47 am

There is a problem with GSM and LTE connecting problem with wAP LTE kit. It's not connecting to the time as i have change few times from LTE(buil in) card beteween #G and LTE "network mode". After changing sometimes only to LTE or sometimes only to #G or sometimes to GSM and LTE - it connects to Orange. But after reboot - it does not - why? So - I have to changing few times "network mode" to make GSM/LTE connection start working. Where is a problem?
What RouterOS version you have on the board?
Please add a logging topic:
/system logging ads topics=lte,!raw

After that reboot the router and check what does it say in the log file. Also make support output file and send it to support@mikrotik.com
 
uldis
MikroTik Support
MikroTik Support
Posts: 3424
Joined: Mon May 31, 2004 2:55 pm

Re: wAP LTE kit connecting problem

Mon Sep 25, 2017 10:54 am

Problem with speed.
Mikrotik WAP LTE kit Europe standard. Network speed with Mikrotik at 4G 15Mbit and with Iphon6 40Mbit. At 3G still worse, three times slower.
The same position of measurement.
I was expecting Mikrotik to be faster, bigger case, better antenna ...
Wha RouterOS you are using on the WAP LTE?
How are you measuring the speed on the WAP LTE? You have connected via ethernet or wifi?
Please check the Info/Status on the LTE interface what Band and Bandwidth does it use. Then compare what band is used for the iPhone.
 
Grickos
newbie
Posts: 32
Joined: Thu Aug 06, 2015 2:57 am

Re: wAP LTE kit connecting problem

Mon Sep 25, 2017 1:47 pm

Problem with speed.
Mikrotik WAP LTE kit Europe standard. Network speed with Mikrotik at 4G 15Mbit and with Iphon6 40Mbit. At 3G still worse, three times slower.
The same position of measurement.
I was expecting Mikrotik to be faster, bigger case, better antenna ...
Wha RouterOS you are using on the WAP LTE?
How are you measuring the speed on the WAP LTE? You have connected via ethernet or wifi?
Please check the Info/Status on the LTE interface what Band and Bandwidth does it use. Then compare what band is used for the iPhone.
I use the wAP LTE kit (R11e-LTE).
All measurements via cable via ethernet port.
I used fixed 4g LTE. 3G and 4G fixed on mobile and router (only 4G or 3G selected)
I've also tried the USB Stick, the Alcatel L850V, which went on 4G to 60Gbits. The same place is the same SIM card for all three measurements. The USB stick was plugged into Routerbord HAP ac Lite.
The signal is not strong at the first measurement point, but today I've been testing with another wAP device where there is a good signal. Stick is faster again.
 
uldis
MikroTik Support
MikroTik Support
Posts: 3424
Joined: Mon May 31, 2004 2:55 pm

Re: wAP LTE kit connecting problem

Mon Sep 25, 2017 1:55 pm

Problem with speed.
Mikrotik WAP LTE kit Europe standard. Network speed with Mikrotik at 4G 15Mbit and with Iphon6 40Mbit. At 3G still worse, three times slower.
The same position of measurement.
I was expecting Mikrotik to be faster, bigger case, better antenna ...
Wha RouterOS you are using on the WAP LTE?
How are you measuring the speed on the WAP LTE? You have connected via ethernet or wifi?
Please check the Info/Status on the LTE interface what Band and Bandwidth does it use. Then compare what band is used for the iPhone.
I use the wAP LTE kit (R11e-LTE).
All measurements via cable via ethernet port.
I used fixed 4g LTE. 3G and 4G fixed on mobile and router (only 4G or 3G selected)
I've also tried the USB Stick, the Alcatel L850V, which went on 4G to 60Gbits. The same place is the same SIM card for all three measurements. The USB stick was plugged into Routerbord HAP ac Lite.
The signal is not strong at the first measurement point, but today I've been testing with another wAP device where there is a good signal. Stick is faster again.
What RouterOS you are using on the WAP LTE?
How are you measuring the speed on the WAP LTE?
Please check the Info/Status on the LTE interface what Band and Bandwidth does it use. What signal values do you see?
 
Grickos
newbie
Posts: 32
Joined: Thu Aug 06, 2015 2:57 am

Re: wAP LTE kit connecting problem

Mon Sep 25, 2017 3:01 pm

Problem with speed.
Mikrotik WAP LTE kit Europe standard. Network speed with Mikrotik at 4G 15Mbit and with Iphon6 40Mbit. At 3G still worse, three times slower.
The same position of measurement.
I was expecting Mikrotik to be faster, bigger case, better antenna ...
Wha RouterOS you are using on the WAP LTE?
How are you measuring the speed on the WAP LTE? You have connected via ethernet or wifi?
Please check the Info/Status on the LTE interface what Band and Bandwidth does it use. Then compare what band is used for the iPhone.
I use the wAP LTE kit (R11e-LTE).
All measurements via cable via ethernet port.
I used fixed 4g LTE. 3G and 4G fixed on mobile and router (only 4G or 3G selected)
I've also tried the USB Stick, the Alcatel L850V, which went on 4G to 60Gbits. The same place is the same SIM card for all three measurements. The USB stick was plugged into Routerbord HAP ac Lite.
The signal is not strong at the first measurement point, but today I've been testing with another wAP device where there is a good signal. Stick is faster again.
What RouterOS you are using on the WAP LTE?
How are you measuring the speed on the WAP LTE?
Please check the Info/Status on the LTE interface what Band and Bandwidth does it use. What signal values do you see?

pin-status: no password required
functionality: full
manufacturer: "MikroTik"
model: "R11e-LTE"
revision: "MikroTik_CP_2.160.000_v001"
current-operator: 21901
current-cellid: 179209474
access-technology: Evolved 3G (LTE)
session-uptime: 2m34s
imei: 356159060302407
earfcn: 1501 (band 3, bandwidth 20Mhz, cqi 12)
rsrp: -95dBm
rsrq: -10dB
sinr: 14dB


session-uptim
pin-status: no password required
functionality: full
manufacturer: "MikroTik"
model: "R11e-LTE"
revision: "MikroTik_CP_2.160.000_v001"
current-operator: 21901
current-cellid: 179209474
access-technology: Evolved 3G (LTE)
session-uptime: 6m18s
imei: 356159060302407
earfcn: 1501 (band 3, bandwidth 20Mhz, cqi 0)
rsrp: -97dBm
rsrq: -14dB
sinr: 11dB


session-uptim
pin-status: no password required
functionality: full
manufacturer: "MikroTik"
model: "R11e-LTE"
revision: "MikroTik_CP_2.160.000_v001"
current-operator: 21901
current-cellid: 179209474
access-technology: Evolved 3G (LTE)
session-uptime: 7m38s
imei: 356159060302407
earfcn: 1501 (band 3, bandwidth 20Mhz, cqi 12)
rsrp: -96dBm
rsrq: -10dB
sinr: -2dB

sinr oscilliates
Urban environment, I do not know the bottleneck is provider or signal device.
But at a weaker signal, it does not behave well with the USB stick or cell phone.
Measurements: usb stick direct plugin in notebook.
Stick: down-38Mbits up-20
35 20.58
Router: 26,63 9.40
14.32 8.35
29.58 9.25
21.74 9.82
31 22,84
There is a good signal there. With a weak signal it will not switch to 4G or it will release the connection.
I had to restart the router to resume the connection
 
uldis
MikroTik Support
MikroTik Support
Posts: 3424
Joined: Mon May 31, 2004 2:55 pm

Re: wAP LTE kit connecting problem

Mon Sep 25, 2017 3:30 pm

Please add a logging topic:
/system logging ads topics=lte,!raw

You will see the modem status in the logs if it looses connection or switches between the towers.
Have you tried to point iit/aling the board to check if it gets better connection?
 
KennyPowers
Frequent Visitor
Frequent Visitor
Posts: 59
Joined: Tue May 05, 2015 6:18 pm

Re: wAP LTE kit connecting problem

Mon Oct 02, 2017 8:44 pm

Having the same problem very disappointing I was expecting big things from this product, did you find a solution?
 
uldis
MikroTik Support
MikroTik Support
Posts: 3424
Joined: Mon May 31, 2004 2:55 pm

Re: wAP LTE kit connecting problem

Tue Oct 03, 2017 9:24 am

Having the same problem very disappointing I was expecting big things from this product, did you find a solution?
Could you provide more detailed info what exactly is not working?

Please add a logging topic and post the logs:
/system logging ads topics=lte,!raw
 
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Setneuf
newbie
Posts: 32
Joined: Sun Oct 22, 2017 7:22 pm
Location: Pombal, PORTUGAL
Contact:

Re: wAP LTE kit connecting problem

Thu Nov 02, 2017 12:26 pm

So guys, any updates on this?
Working with Mikrotik since 2007
 
drribeiro
just joined
Posts: 3
Joined: Fri Nov 03, 2017 12:22 pm

Re: wAP LTE kit connecting problem

Fri Nov 03, 2017 1:00 pm

Hi,

I'm having kind of same issue. When trying to send SMS (/tool sms send lte1 ... ) I get timeout error: [lte,error lte1: no response] [gsm,error sms send failed: std failure: timeout]
Is this related? I'm running the latest RouterOS stable version: v6.40.4

Thanks
 
uldis
MikroTik Support
MikroTik Support
Posts: 3424
Joined: Mon May 31, 2004 2:55 pm

Re: wAP LTE kit connecting problem

Fri Nov 03, 2017 1:26 pm

Hi,

I'm having kind of same issue. When trying to send SMS (/tool sms send lte1 ... ) I get timeout error: [lte,error lte1: no response] [gsm,error sms send failed: std failure: timeout]
Is this related? I'm running the latest RouterOS stable version: v6.40.4

Thanks
Enable the gsm,debug loggin topic and try to send the sms again. Please note that you need to have the lte connection running to be able to send the sms.
 
drribeiro
just joined
Posts: 3
Joined: Fri Nov 03, 2017 12:22 pm

Re: wAP LTE kit connecting problem

Sat Nov 04, 2017 12:27 am

I still don't understand why SMS doesn't work:
Capture.JPG
You do not have the required permissions to view the files attached to this post.
 
uldis
MikroTik Support
MikroTik Support
Posts: 3424
Joined: Mon May 31, 2004 2:55 pm

Re: wAP LTE kit connecting problem

Thu Nov 09, 2017 8:52 pm

please contact support@mikrotik.com about the sms sending issue and include the support output file.
 
DJGlooM
just joined
Posts: 23
Joined: Thu May 15, 2014 2:28 am

Re: wAP LTE kit connecting problem

Sat Nov 18, 2017 11:41 am

Hey Uldis! Would you guys please consider replacing SIM port with something more decent? There's an awful cheap aluminum contacts and modern SIM with frames (nano, micro) cant get it and get out properly without disassembling the router. Put something plated and spring-click so it would sit good in there.

Also would be nice to see this device in a smaller formfactor, idk why you stick with this WAP form. I presume its cheaper that way to press it, but time goes by and devices getting smaller.
 
SimonThomasen
just joined
Posts: 10
Joined: Thu Apr 05, 2012 12:46 am

Re: wAP LTE kit connecting problem

Sun Jan 13, 2019 8:52 pm

Wow, last post 2017.

This is 2019 and the LTAP still only connects 1 in 3 times after a reboot. Or after a Disable/Enable of the LTE interface.

Tested with latest ROS - which does not seem to have a fix for the problem.
Buying a MikroTik LTE antenna did boost my speed to 70-80 MBIt, but the initial connection problem remains. So, it is not a signal problem.

The ticket I submitted got a reply stating that my Wifi power was not set to maximum. I did not bother replying to that.

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