I purchased a WAP LTE US kit and installed a working SIM from a Verizon Jet Pack into the unit but it failed to connect. From the log I'm getting :
CME ERROR: 10
Which appears to mean no SIM. I upgraded to the latest RouterOS and double checked that the SIM is inserted correctly. I removed the SIM and installed back into the Jet Pack and it works fine. I've sent a support request in and it's been four days with no response.
Has anyone run into this? Is this a better place to get support for a defective product?