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normis
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Re: LtAP Mini GPS useless without antenna

Wed Dec 19, 2018 3:40 pm

Internal antenna exists and works if you have no miniPCIe module inside or if mounted with ports pointing up.
Surely, most cases will have a module, this is why we mention recommendation for external antenna.
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WirelessRudy
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Re: LtAP Mini GPS useless without antenna

Thu Dec 20, 2018 1:59 am

Internal antenna exists and works if you have no miniPCIe module inside or if mounted with ports pointing up.
Surely, most cases will have a module, this is why we mention recommendation for external antenna.
You must be kidding. This answer is not good enough...

People buy this device to have a small LTE connected device that can be tracked after fitting in a car, bus, taxi, ship or whatever, without any hassle due its internal GPS option. That's the main reason to buy this device. Because it's small and needs no external stuff.
Sales info tells buyer that it has internal antenna and if device comes fit with miniPCe card. Buyer can expect it to work that way, especial as its said that an external antena is an 'option' to "improve the signal"!

If now it seems the device would only work with external antenna than it should come in the package and not as an 'option' that needs to be ordered separate. It's plain false information and I don't know, but in a country like the US (or probably even in EU countries) that is a piece of cake for lawyers to make a nice lawsuit. When buyer can proof he has damage due this false information Mikrotik is going to bleed and will have to take back devices or will be punished.

The bottom line is this device is sold under false promises, shame on you guys.....
I think this is one of the biggest deceptions I've seen in Mikrotik in the 12 years I use them now.....

Actually I am tempted to ask my lawyer to see how we can file a complaint at the EU standards and trade commission if your are not coming up with an more satisfactory solution.

After all, if my mobile can have all 3 functions (Wifi hotspot, G4 (LTE) connectivity and GPS tracking performing at the same time I don't see why you guys cannot manage to have this unit do the same.....
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Rudy R. Puister

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normis
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Re: LtAP Mini GPS useless without antenna

Thu Dec 20, 2018 7:48 am

The brochure and webpage does say that external antenna is required.
We actually sell a lot of products without included antennas. Assumption is not good enough for any product. Always check environment before installing something. Netmetal also works poorly without antennas. For that one, we don't even suggest any antennas, it's somehow common sense.
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WirelessRudy
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Re: LtAP Mini GPS useless without antenna

Thu Dec 20, 2018 11:37 am

The brochure and webpage does say that external antenna is required.
We actually sell a lot of products without included antennas. Assumption is not good enough for any product. Always check environment before installing something. Netmetal also works poorly without antennas. For that one, we don't even suggest any antennas, it's somehow common sense.
Can you please explain what the difference is in the two highlighted wordings? The first means "included and fully funcional" and indeed it is working. The second according you means "included but needs additional device".
LtAP mini manual shot.JPG
And see the difference in the NetMetal manual;
NetMetal manual shot.JPG

In LtAP manual it is stated; "External GPS antenna is available for ordering separately (not included, product code ACGPSA)". By mentioning is means it is a option.
NetMetal manual doesn't say that external antenna can be ordered. Because it is clear from the start the device is radio/router only and peripherals need to be ordered to make it work.

LtAP brochure states that LTE modem is included in the purchase but you state that in using the internal GPS this modem has to be removed! Why is it sold included?
NetMetal brochure states that miniPCe slot is provided for ·3G/4G so it is option to buy.

I am amazed you are defending this any further. Many in this tread already claimed the same as I do.
Also, nobody in this tread actually showed the internal antenna worked under any circumstance. As I also just found out. Even with your suggestion of removing the LTE modem and put the unit up side down (or in any other position) after many hours the device still sees no satellites.....

It would be nice to admit the brochure/manual should be revised. Internal antenna is just not available as you already showed some posts ago... Period. We are not stupid, don't sell us lies. Re-phrase the brochure and manual and inform your sales channels accordingly.
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normis
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Re: LtAP Mini GPS useless without antenna

Thu Dec 20, 2018 11:48 am

I know that you will nitpick this ad infinitum, but I agree, I will make sure the brochure is more clear about this, so everyone can understand it.
Screenshot 2018-12-20 at 11.46.59.png
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WirelessRudy
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Re: LtAP Mini GPS useless without antenna

Thu Dec 20, 2018 11:51 am

I know that you will nitpick this ad infinitum, but I agree, I will make sure the brochure is more clear about this, so everyone can understand it.

Screenshot 2018-12-20 at 11.46.59.png
Thanks. :D
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Rudy R. Puister

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normis
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Re: LtAP Mini GPS useless without antenna

Thu Dec 20, 2018 11:53 am

BTW that screenshot is from the old brochure. I mean later today we will add some more stuff for you.
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WirelessRudy
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Re: LtAP Mini GPS useless without antenna

Fri Dec 21, 2018 3:48 pm

BTW that screenshot is from the old brochure. I mean later today we will add some more stuff for you.
I made the screenshot straight from the mikrotik website, grabbed it and put it on the post. So the post was showing an up to date screenshot no more then 5 mins old.......

Merry X-Mas! :D
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normis
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Re: LtAP Mini GPS useless without antenna

Fri Dec 21, 2018 3:54 pm

BTW that screenshot is from the old brochure. I mean later today we will add some more stuff for you.
I made the screenshot straight from the mikrotik website, grabbed it and put it on the post. So the post was showing an up to date screenshot no more then 5 mins old.......

Merry X-Mas! :D
Rudy, that text has been there for months :D
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Re: LtAP Mini GPS useless without antenna

Sun Dec 30, 2018 5:45 pm

Same here, I tried with and without an external antenna but no success...
I have followed every step mentioned here in the forum and in the wiki
Coordinates are 0...

New firmware and RouterOS.
The external antenna under the clear sky on a car roof top
LTE works fine

Any solution anyone?
 
kalamaja
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Re: LtAP Mini GPS useless without antenna

Fri Jan 11, 2019 4:34 pm

Any solution anyone?
External antenna is mandatory with LTE card. You can add 1 GPS antenna and 1-2 LTE antennas, so external GPS-only (GPSANT) or GPS+LTE combined antenna is needed. You also need 1-3 U.fl Female / SMA Female pigtails to connect them.
 
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Re: LtAP Mini GPS useless without antenna

Thu Jan 17, 2019 3:06 pm

It simply doesn't work
i run this commands:
/system console disable 0
/system gps set port=serial0 enabled=yes gps-antenna-select=external
/port set 0 baud-rate=auto data-bits=8 flow-control=none name=serial0 parity=none stop-bits=1
/port firmware set directory=firmware ignore-directip-modem=no

and I get this:
Image
I have original mikrotik external anntena and this female adapter.
Someone help I will pay if someone make me this work..
My private email: mihajloomozaik@gmail.com
 
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normis
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Re: LtAP Mini GPS useless without antenna

Thu Jan 17, 2019 3:10 pm

Just make sure you have not damaged the device by plugging/unplugging the GPS antenna, while the device is on. The GPS antennas are active antennas (3.3V), so touching the connector in wrong way, can damage it. Check with multimeter if the uFL connector on the board gives out 3.3V (center pin / outside )
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Re: LtAP Mini GPS useless without antenna

Fri Jan 18, 2019 12:26 am

I was testing with 3 new lap mini devices...
It's really strange and weird

I just have this:
https://prnt.sc/m8n6kd

Can you give us quick tutorial how to set this up?
My antenna is outside the window on the open sky for hours.

When I touch with uFL connector with one part and with other the metal of external gps antenna, I'm getting signals...
 
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normis
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Re: LtAP Mini GPS useless without antenna

Fri Jan 18, 2019 10:58 am

enable gps logging like this:
Screenshot 2019-01-18 at 10.57.33.png
don't want to scare you, but it theoretically is possible to burn 3 devices, just as well as one :D

please be careful and do not plug/unplug the antenna when unit is turned on.
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mihajloomozaik
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Re: LtAP Mini GPS useless without antenna

Sat Jan 19, 2019 4:50 am

Thanks for that, but I still get the same: https://prnt.sc/m96514

lat and long are none

I tested ext GPS adapter and it gives me 2,9 v, so it's not burned
I'm using the original MikroTik antenna which is outside.

I think I will give up on this
If someone can help please contact me at mihajloomozaik@gmail.com or +436764900674
 
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Re: LtAP Mini GPS useless without antenna

Sun Jan 27, 2019 3:34 am

Hi All,

so disappointed with Mikrotik, after those years and ...
why even this problem is still actual, I also wasted my time to figure our something, and why Mikrotik Support thinks we are stupid, looks like a real good case for good lawyer to teach something how to do busyness, but MK is not a MS or APPLE and etc..
please just fix problem or change add and help with some solution with owners of those devices.
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CuninganReset
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Re: LtAP Mini GPS useless without antenna

Thu Feb 07, 2019 5:19 pm

Thanks for that, but I still get the same: https://prnt.sc/m96514

lat and long are none

I tested ext GPS adapter and it gives me 2,9 v, so it's not burned
I'm using the original MikroTik antenna which is outside.

I think I will give up on this
If someone can help please contact me at mihajloomozaik@gmail.com or +436764900674
Here you were obtaining correct values, you have trashed something, first fix can take very long depending your antenna and the placement.

With direct sky view, it can take as long as 10 minutes to fix first position.
 
CuninganReset
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Re: LtAP Mini GPS useless without antenna

Thu Feb 07, 2019 5:20 pm

Hi All,

so disappointed with Mikrotik, after those years and ...
why even this problem is still actual, I also wasted my time to figure our something, and why Mikrotik Support thinks we are stupid, looks like a real good case for good lawyer to teach something how to do busyness, but MK is not a MS or APPLE and etc..
please just fix problem or change add and help with some solution with owners of those devices.
I have more than 100 hundred LtAP working, all without issues.

It is clearly not the best device but, you can not find any device with this price and power.

It seems that you trashed your GPS chip or something.
 
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normis
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Re: LtAP Mini GPS useless without antenna

Fri Feb 08, 2019 9:57 am

You have to be very careful with the GPS antenna connector. GPS uses an active antenna (3.3V), so you must be very careful when touching the connector. I actually suggest to plug the antenna (or open the lid) only when unit is completely powered off.
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antonsb
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Re: LtAP Mini GPS useless without antenna

Fri Feb 08, 2019 10:14 am

Hi All,

so disappointed with Mikrotik, after those years and ...
Looks like wrong baud rate.
 
GioBar
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Re: LtAP Mini GPS useless without antenna

Fri Feb 08, 2019 11:06 pm

Imageits auto as advertised,

tell me and I will change and put results here
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CuninganReset
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Re: LtAP Mini GPS useless without antenna

Mon Feb 11, 2019 9:11 am

Imageits auto as advertised,

tell me and I will change and put results here
Hello.

You are not using a LtAP Mini, this is another GPS, in this case, I would select 9600 Bauds, 8,N,1 and in GPS antenna "external" rather than "internal".
 
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Re: LtAP Mini GPS useless without antenna

Mon Feb 11, 2019 9:12 am

And also, it depends on the GPS you are using, for example, if it is a Ublox it will be using Ublox native language rather than standard NMEA0183 messages.
 
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Re: LtAP Mini GPS useless without antenna

Sat Feb 16, 2019 4:49 pm

Why do you want GPS? What is wrong with NTP from internet?
 
mkx
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Re: LtAP Mini GPS useless without antenna

Sat Feb 16, 2019 8:48 pm

Why do you want GPS? What is wrong with NTP from internet?
How does NTP help with positioning?
BR,
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Re: LtAP Mini GPS useless without antenna

Fri Jul 05, 2019 12:46 am

Internal antenna exists and works if you have no miniPCIe module inside or if mounted with ports pointing up.
Surely, most cases will have a module, this is why we mention recommendation for external antenna.
2019-07-04_23-43-29.png
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normis
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Re: LtAP Mini GPS useless without antenna

Fri Jul 05, 2019 9:21 am

GPS device is built in. Antenna needs to be connected externally. I mean, it says that right in your image. Read it please, outside the yellow marked words.
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mkx
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Re: LtAP Mini GPS useless without antenna

Fri Jul 05, 2019 11:12 am

GPS device is built in. Antenna needs to be connected externally. I mean, it says that right in your image. Read it please, outside the yellow marked words.
The wording in the pamphlet is unfortunate:
... and integrated GPS support ... External GPS antenna is available for ordering separately (not included, product code GPSANT).
The highlited text, together with the leading excerpt, leads to conclusion that everything necessary for GPS reception is already included, but for some special deployment (e.g. mounting the LtAP mini under some metal roof which blocks reception of GPS signal by the LtAP device itself) the optional external GPS antenna might be needed.

If use of external GPS antenna is mandatory, the last phrase should be reworded, for example
Use of external GPS antenna is mandatory, but none is included. Suitable external GPS antenna is available for ordering separately (product code GPSANT).
Last edited by mkx on Fri Jul 05, 2019 11:14 am, edited 1 time in total.
BR,
Metod
 
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Re: LtAP Mini GPS useless without antenna

Fri Jul 05, 2019 11:14 am

GPS device is built in. Antenna needs to be connected externally. I mean, it says that right in your image. Read it please, outside the yellow marked words.
The wording in the pamphlet is unfortunate:
... and integrated GPS support ... External GPS antenna is available for ordering separately (not included, product code GPSANT).
The highlited text, together with the leading excerpt, leads to conclusion that everything necessary for GPS reception is already included, but for some special deployment (e.g. mounting the LtAP mini under some metal roof which blocks reception of GPS signal by the LtAP device itself) the optional external GPS antenna might be needed.

If use of external GPS antenna is mandatory, the last phrase should be reworded, for example
Use of external GPS antenna is mandatory, but it's not included. Suitable external GPS antenna is available for ordering separately (product code GPSANT).
100%
 
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Thor187
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Re: LtAP Mini GPS useless without antenna

Mon Jul 08, 2019 8:30 pm

GPS device is built in. Antenna needs to be connected externally. I mean, it says that right in your image. Read it please, outside the yellow marked words.
Fix your product description and refund me for misleading marketing.
Thanks.
 
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normis
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Re: LtAP Mini GPS useless without antenna

Tue Jul 09, 2019 9:53 am

Fix your product description
I'm sorry you understood the device has fully functional GPS without the use of external antennas. We did try to make it clear in the description of the device. It's already there in several places.

Sorry for misunderstanding.
refund me
If you purchased the device from me, I will refund you, of course.
Otherwise, please contact the seller / shop where you bought it.
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