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DanielJB
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Joined: Mon May 27, 2013 3:05 pm

Re: RB4011: wlan1 disabling itself

Wed May 15, 2019 6:19 pm

I received my RB4011 last friday. Very happy with the design of the device. I use it as a replacement for my RB2011 which has been running perfectly for about 5 years.

I backupped the running config of the RB2011, and selectively imported this script to the RB4011. Everything seemed to be running fine, but after 24 hours, the 5GHz network disappeared. I rebooted the device, and it was available again. Last night, again after 24 hours, the network disappeared again.

The wlan1 device is enabled, but when I open it, it says 'not running'. Also, under status it shows the date the link went down last, but it seems it never came back up.
I have the RB4011 WiFi version and don't see this issue. Did you/are you able to capture a supout <10s after the radio goes down?
 
TimurA
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Location: Tashkent
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Re: RB4011: wlan1 disabling itself

Wed May 15, 2019 6:57 pm

I received my RB4011 last friday. Very happy with the design of the device. I use it as a replacement for my RB2011 which has been running perfectly for about 5 years.

I backupped the running config of the RB2011, and selectively imported this script to the RB4011. Everything seemed to be running fine, but after 24 hours, the 5GHz network disappeared. I rebooted the device, and it was available again. Last night, again after 24 hours, the network disappeared again.

The wlan1 device is enabled, but when I open it, it says 'not running'. Also, under status it shows the date the link went down last, but it seems it never came back up.
I have the RB4011 WiFi version and don't see this issue. Did you/are you able to capture a supout <10s after the radio goes down?
I sent it to the support many times already. And they are silent, or talk nonsense. Shitty wifi on the router.


64 bytes from 172.26.0.1: icmp_seq=224 ttl=64 time=7.874 ms
64 bytes from 172.26.0.1: icmp_seq=225 ttl=64 time=3.571 ms
Request timeout for icmp_seq 226
Request timeout for icmp_seq 227
Request timeout for icmp_seq 228
Request timeout for icmp_seq 229
Request timeout for icmp_seq 230
Request timeout for icmp_seq 231
Request timeout for icmp_seq 232
Request timeout for icmp_seq 233
Request timeout for icmp_seq 234
Request timeout for icmp_seq 235
Image
 
Rudolfs
MikroTik Support
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Posts: 3
Joined: Fri Jun 01, 2018 8:57 am

Re: RB4011: wlan1 disabling itself

Fri May 17, 2019 1:11 pm

This issue is still being investigated by our development team. Unfortunately, this is taking longer than expected because it is not easily repeated. Any additional information regarding to "disappearance" of the 5Ghz wireless interface and how to replicate it would be appreciated and could fasten the process of resolving this matter.
 
TimurA
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Posts: 85
Joined: Sat Dec 15, 2018 6:13 am
Location: Tashkent
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Re: RB4011: wlan1 disabling itself

Fri May 17, 2019 1:27 pm

This issue is still being investigated by our development team. Unfortunately, this is taking longer than expected because it is not easily repeated. Any additional information regarding to "disappearance" of the 5Ghz wireless interface and how to replicate it would be appreciated and could fasten the process of resolving this matter.
Good afternoon Rudolfs, at least some news. 👍🏻
I sent you a new suppot file - May 15th.
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