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Snite
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CCR1009 temperature sensor issue

Sat Aug 17, 2019 11:10 pm

Hello!
I have an issue with a temp sensor in my new CCR1009-7G-1C-1S+.
I am collecting values over SNMP every 1 minute, and almost every time received value is correct (28-31C)
But sometimes i can see a spikes over 80C, every few hours.
That spikes occur in random times, not related to CPU load.

Does somebody here have similar issue?
Is it issue of CCR1009? or maybe caused by firmware (6.44.5)?
or just my device has a some hardware defect?
 
mada3k
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Re: CCR1009 temperature sensor issue

Mon Aug 19, 2019 10:32 pm

We also have noticed this behaviour on a couple of CCR1009s.
 
Elans
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Re: CCR1009 temperature sensor issue

Tue Aug 20, 2019 7:39 am

On which exact CCR1009 model you have noticed such CPU behavior (if possible, provide SN)? We will try to reproduce it locally.
 
madox
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Re: CCR1009 temperature sensor issue

Tue Aug 20, 2019 4:43 pm

+1 from me also.

First i bought ccr1009PC and everything was fine with temp log. Then i moved to 1009+PC and temp checking script from time to time alarms about high temp but in health status everything was normal (i had a little script to check temp and sends email if it is getting too hot).

After months of sporadically false alarms i stoped the script.
 
Snite
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Re: CCR1009 temperature sensor issue

Tue Aug 20, 2019 7:51 pm

On which exact CCR1009 model you have noticed such CPU behavior (if possible, provide SN)? We will try to reproduce it locally.
Model: CCR1009-7G-1C-1S+
S/n: 914F0A7AC1B0

some data collected from device:
ccr1009temp.png
ccr1009temp2.png
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littledpurple
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Re: CCR1009 temperature sensor issue

Wed Apr 15, 2020 12:21 pm

We are also experiencing the same issue with CCR1009-7G-1C-1S+ S/N 94C10A2586B8
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Last edited by littledpurple on Wed Apr 15, 2020 12:23 pm, edited 1 time in total.
 
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ingdaka
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Re: CCR1009 temperature sensor issue

Wed Apr 15, 2020 1:55 pm

Looks like S+ version have this issue with device temp, because Processor Temp is OK, I have 2 of them:
1. CCR1009-7G-1C - Never seen this.
2. CCR1009-7G-1C-1S+
Image
 
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ingdaka
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Re: CCR1009 temperature sensor issue

Wed Apr 15, 2020 2:02 pm

@SNITE @littledpurple what aplications do you use for SNMP Monitoring?
 
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littledpurple
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Re: CCR1009 temperature sensor issue

Thu Apr 16, 2020 12:38 pm

@ingdaka We use Zabbix with this template https://share.zabbix.com/network_device ... tik-snmpv2
 
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thiagoapadua
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Re: CCR1009 temperature sensor issue

Mon Jun 22, 2020 5:35 pm

Hello, I have the same issue, using zabbix monitoring CCR-1009 too...
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faxxe
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Re: CCR1009 temperature sensor issue

Mon Jun 22, 2020 6:19 pm

Same here: CCR1009-7G-1C-1S+
One week done by Observium

Image

-faxxe
 
NAND
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Re: CCR1009 temperature sensor issue

Mon Jul 06, 2020 2:03 pm

Same problem: CCR1009-7G-1C-1S+
S/N 914F0B7F5297
Something decided?
 
zpa0
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Re: CCR1009 temperature sensor issue

Thu Jan 14, 2021 12:12 am

Same here.

CCR1009-7G-1C-1S+

S/N: 914F0A7D0752, 7AEC0624C572, 7AEC069DC199

This is not shown only in SNMP data, but also in Winbox - System - Health, when you look at counters long enough.
 
corsairrzn
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Re: CCR1009 temperature sensor issue

Thu Feb 11, 2021 11:07 pm

Same here.

CCR1009-7G-1C-1S+

S/N: 914F0A7D0752, 7AEC0624C572, 7AEC069DC199

This is not shown only in SNMP data, but also in Winbox - System - Health, when you look at counters long enough.
You're right. I watched for about an hour, my jumps were up to 108 degrees Celsius.
 
ZPrime
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Re: CCR1009 temperature sensor issue

Wed Jul 14, 2021 2:08 am

Hate to drag up an old post, but I'm seeing this on various CCR1036s and CCR1072s as well.

Various RouterOS versions (all "long-term" branch):
6.45.8
6.45.9
6.45.3
6.46.8
6.47.9 (this one is a CCR1009-7G-1C-1S+)
6.44.6 (I know that one is old and possibly insecure, not my position to update it unfortunately)

So it isn't limited to CCR1009s... I'm polling with LibreNMS at 300sec (5 min) intervals.
 
sozotech
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Re: CCR1009 temperature sensor issue

Mon Aug 09, 2021 11:50 pm

I am seeing this issue as well. I am curious if any kind of resolution or official response from MT has been made?

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