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karnasw
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[hAP ac2] None of ethernet port work

Thu Aug 22, 2019 4:18 pm

Hi, I have problem with hAP ac2. None of ethernet port working, Windows don't see cable is connected. I checked board and there is nothing burned on it. Where should I search for a problem? I will try to connect board with UART, but maybe there is some part on board that I can check first?

PWR led is on, USR too.
 
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Re: [hAP ac2] None of ethernet port work

Thu Aug 22, 2019 5:09 pm

Is there any LED activity (blinking) when you attempt to go in Netinstall mode (press and hold reset button and then apply power)?
 
karnasw
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Re: [hAP ac2] None of ethernet port work

Thu Aug 22, 2019 5:47 pm

No there is no led activity on ports with netinstall.

Wysłane z mojego FRD-L19 przy użyciu Tapatalka
 
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Exiver
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Re: [hAP ac2] None of ethernet port work

Thu Aug 22, 2019 7:00 pm

In our provisioning process some hap ac lites and recently a few hap ac 2s were "bricked" after installing them via Flashfig. They showed the same behavior (LEDs not showing up, sometimes the ethernet link flaps sometimes you do not see anything from the device when connected to either a switch or directly to a computer)

The trick is to setup netinstall correctly (see wiki) - sometimes you need to try an older netinstall version (for example 6.42.9 netinstall works flawlessy for us for all devices, but newer versions sometimes mess things up) and press reset while powering on the device. I would suggest to hold the reset button for at least 30 seconds, then release it and wait (!). Sometimes the devices take up to 3 or 4 minutes until they finally show up in netinstall.
 
karnasw
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Re: [hAP ac2] None of ethernet port work

Thu Aug 22, 2019 7:54 pm

Tried 6.42.9 version, set IP 192.168.88.2, mask 255.255.255.0, gate 192.168.88.1, DNS 192.168.88.1, netbooting 192.168.88.3, I was holding the button for 30 sec. and after release waited over 5 minutes. Nothing showed up.

User led turning on and off every 5 seconds.
Edit:
I connected UART. This is what I've got. Looped every 5 seconds:

Format: Log Type - Time(microsec) - Message - Optional Info
Log Type: B - Since Boot(Power On Reset),  D - Delta,  S - Statistic
S - QC_IMAGE_VERSION_STRING=BOOT.BF.3.1.1-00096
S - IMAGE_VARIANT_STRING=DAABANAZA
S - OEM_IMAGE_VERSION_STRING=CRM
S - Boot Config, 0x00000021
S - Core 0 Frequency, 0 MHz
B -       261 - PBL, Start
B -      1339 - bootable_media_detect_entry, Start
B -      1679 - bootable_media_detect_success, Start
B -      1693 - elf_loader_entry, Start
B -      5069 - auth_hash_seg_entry, Start
B -      7212 - auth_hash_seg_exit, Start
B -    572129 - elf_segs_hash_verify_entry, Start
B -    687342 - PBL, End
B -    687366 - SBL1, Start
B -    775703 - pm_device_init, Start
D -         6 - pm_device_init, Delta
B -    777215 - boot_flash_init, Start
D -     45698 - boot_flash_init, Delta
B -    827105 - boot_config_data_table_init, Start
D -      3837 - boot_config_data_table_init, Delta - (419 Bytes)
B -    834319 - clock_init, Start
D -      7554 - clock_init, Delta
B -    846395 - CDT version:2,Platform ID:8,Major ID:1,Minor ID:0,Subtype:0
B -    849884 - sbl1_ddr_set_params, Start
B -    854871 - cpr_init, Start
D -         2 - cpr_init, Delta
B -    859363 - Pre_DDR_clock_init, Start
D -         4 - Pre_DDR_clock_init, Delta
D -     13147 - sbl1_ddr_set_params, Delta
B -    873064 - pm_driver_init, Start
D -         2 - pm_driver_init, Delta
B -    944096 - sbl1_wait_for_ddr_training, Start
D -        30 - sbl1_wait_for_ddr_training, Delta
B -    959928 - Image Load, Start
D -    143600 - QSEE Image Loaded, Delta - (267732 Bytes)
B -   1104028 - Image Load, Start
D -      1447 - SEC Image Loaded, Delta - (2048 Bytes)
B -   1114441 - Image Load, Start
D -     15850 - APPSBL Image Loaded, Delta - (27608 Bytes)
B -   1130710 - QSEE Execution, Start
D -        58 - QSEE Execution, Delta
B -   1136836 - SBL1, End
D -    451582 - SBL1, Delta
S - Flash Throughput, 1852 KB/s  (297807 Bytes,  160719 us)
S - DDR Frequency, 537 MHz

Format: Log Type - Time(microsec) - Message - Optional Info
Log Type: B - Since Boot(Power On Reset),  D - Delta,  S - Statistic
S - QC_IMAGE_VERSION_STRING=BOOT.BF.3.1.1-00096
S - IMAGE_VARIANT_STRING=DAABANAZA
S - OEM_IMAGE_VERSION_STRING=CRM
S - Boot Config, 0x00000021
S - Core 0 Frequency, 0 MHz
B -       261 - PBL, Start
B -      1339 - bootable_media_detect_entry, Start
B -      1679 - bootable_media_detect_success, Start
B -      1693 - elf_loader_entry, Start
B -      5069 - auth_hash_seg_entry, Start
B -      7212 - auth_hash_seg_exit, Start
B -    572129 - elf_segs_hash_verify_entry, Start
B -    687340 - PBL, End
B -    687365 - SBL1, Start
B -    775702 - pm_device_init, Start
D -         6 - pm_device_init, Delta
B -    777214 - boot_flash_init, Start
D -     45700 - boot_flash_init, Delta
B -    827105 - boot_config_data_table_init, Start
D -      3838 - boot_config_data_table_init, Delta - (419 Bytes)
B -    834323 - clock_init, Start
D -      7568 - clock_init, Delta
B -    846411 - CDT version:2,Platform ID:8,Major ID:1,Minor ID:0,Subtype:0
B -    849899 - sbl1_ddr_set_params, Start
B -    854885 - cpr_init, Start
D -         2 - cpr_init, Delta
B -    859376 - Pre_DDR_clock_init, Start
D -         4 - Pre_DDR_clock_init, Delta
D -     13145 - sbl1_ddr_set_params, Delta
B -    873075 - pm_driver_init, Start
D -         2 - pm_driver_init, Delta
B -    944043 - sbl1_wait_for_ddr_training, Start
D -        30 - sbl1_wait_for_ddr_training, Delta
B -    959654 - Image Load, Start
D -    143453 - QSEE Image Loaded, Delta - (267732 Bytes)
B -   1103607 - Image Load, Start
D -      1443 - SEC Image Loaded, Delta - (2048 Bytes)
B -   1114009 - Image Load, Start
D -     15829 - APPSBL Image Loaded, Delta - (27608 Bytes)
B -   1130257 - QSEE Execution, Start
D -        58 - QSEE Execution, Delta
B -   1136385 - SBL1, End
D -    451132 - SBL1, Delta
S - Flash Throughput, 1854 KB/s  (297807 Bytes,  160552 us)
S - DDR Frequency, 537 MHz

Format: Log Type - Time(microsec) - Message - Optional Info
Log Type: B - Since Boot(Power On Reset),  D - Delta,  S - Statistic
S - QC_IMAGE_VERSION_STRING=BOOT.BF.3.1.1-00096
S - IMAGE_VARIANT_STRING=DAABANAZA
S - OEM_IMAGE_VERSION_STRING=CRM
S - Boot Config, 0x00000021
S - Core 0 Frequency, 0 MHz
B -       261 - PBL, Start
B -      1339 - bootable_media_detect_entry, Start
B -      1679 - bootable_media_detect_success, Start
B -      1693 - elf_loader_entry, Start
B -      5069 - auth_hash_seg_entry, Start
B -      7212 - auth_hash_seg_exit, Start
B -    572129 - elf_segs_hash_verify_entry, Start
B -    687293 - PBL, End
B -    687317 - SBL1, Start
B -    775653 - pm_device_init, Start
D -         6 - pm_device_init, Delta
B -    777166 - boot_flash_init, Start
D -     45687 - boot_flash_init, Delta
B -    827044 - boot_config_data_table_init, Start
D -      3837 - boot_config_data_table_init, Delta - (419 Bytes)
B -    834259 - clock_init, Start
D -      7566 - clock_init, Delta
B -    846346 - CDT version:2,Platform ID:8,Major ID:1,Minor ID:0,Subtype:0
B -    849835 - sbl1_ddr_set_params, Start
B -    854821 - cpr_init, Start
D -         2 - cpr_init, Delta
B -    859313 - Pre_DDR_clock_init, Start
D -         4 - Pre_DDR_clock_init, Delta
D -     13146 - sbl1_ddr_set_params, Delta
B -    873013 - pm_driver_init, Start
D -         2 - pm_driver_init, Delta
B -    943990 - sbl1_wait_for_ddr_training, Start
D -        30 - sbl1_wait_for_ddr_training, Delta
B -    959608 - Image Load, Start
D -    143454 - QSEE Image Loaded, Delta - (267732 Bytes)
B -   1103560 - Image Load, Start
D -      1443 - SEC Image Loaded, Delta - (2048 Bytes)
B -   1113967 - Image Load, Start
D -     15830 - APPSBL Image Loaded, Delta - (27608 Bytes)
B -   1130215 - QSEE Execution, Start
D -        58 - QSEE Execution, Delta
B -   1136340 - SBL1, End
D -    451133 - SBL1, Delta
S - Flash Throughput, 1854 KB/s  (297807 Bytes,  160550 us)
S - DDR Frequency, 537 MHz

Format: Log Type - Time(microsec) - Message - Optional Info
Log Type: B - Since Boot(Power On Reset),  D - Delta,  S - Statistic
S - QC_IMAGE_VERSION_STRING=BOOT.BF.3.1.1-00096
S - IMAGE_VARIANT_STRING=DAABANAZA
S - OEM_IMAGE_VERSION_STRING=CRM
S - Boot Config, 0x00000021
S - Core 0 Frequency, 0 MHz
B -       261 - PBL, Start
B -      1339 - bootable_media_detect_entry, Start
B -      1679 - bootable_media_detect_success, Start
B -      1693 - elf_loader_entry, Start
B -      5069 - auth_hash_seg_entry, Start
B -      7212 - auth_hash_seg_exit, Start
B -    572129 - elf_segs_hash_verify_entry, Start
B -    687342 - PBL, End
B -    687366 - SBL1, Start
B -    775703 - pm_device_init, Start
D -         6 - pm_device_init, Delta
B -    777215 - boot_flash_init, Start
D -     45687 - boot_flash_init, Delta
B -    827094 - boot_config_data_table_init, Start
D -      3837 - boot_config_data_table_init, Delta - (419 Bytes)
B -    834309 - clock_init, Start
D -      7551 - clock_init, Delta
B -    846382 - CDT version:2,Platform ID:8,Major ID:1,Minor ID:0,Subtype:0
B -    849870 - sbl1_ddr_set_params, Start
B -    854857 - cpr_init, Start
D -         2 - cpr_init, Delta
B -    859350 - Pre_DDR_clock_init, Start
D -         4 - Pre_DDR_clock_init, Delta
D -     13148 - sbl1_ddr_set_params, Delta
B -    873050 - pm_driver_init, Start
D -         2 - pm_driver_init, Delta
B -    944056 - sbl1_wait_for_ddr_training, Start
D -        30 - sbl1_wait_for_ddr_training, Delta
B -    959890 - Image Load, Start
D -    143633 - QSEE Image Loaded, Delta - (267732 Bytes)
B -   1104022 - Image Load, Start
D -      1446 - SEC Image Loaded, Delta - (2048 Bytes)
B -   1114434 - Image Load, Start
D -     15853 - APPSBL Image Loaded, Delta - (27608 Bytes)
B -   1130706 - QSEE Execution, Start
D -        58 - QSEE Execution, Delta
B -   1136830 - SBL1, End
D -    451574 - SBL1, Delta
S - Flash Throughput, 1852 KB/s  (297807 Bytes,  160751 us)
S - DDR Frequency, 537 MHz
 
karnasw
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Re: [hAP ac2] None of ethernet port work

Mon Aug 26, 2019 10:50 am

Hi, I have probably broken gigabit ethernet transformer lcz5q4za 1710. Is there any chance to get it somewhere?
 
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SiB
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Re: [hAP ac2] None of ethernet port work

Mon Aug 26, 2019 11:46 am

Write to https://www.cdr.pl/k381,czesci-serwisowe.html, This distributor fix me few MikroTik in old days. They can give you a hint.
MTCNA + MTCRE + MTCINE | ~600 users at ~150 RouterBoards in EMEA | Telegram: @SiB_PL | WebChat: Tokonda
WinBox Tip: F6 works as ALT+TAB | Gliffy.com - free network schematic | prnt.sc - free ScreenShot software
 
karnasw
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Re: [hAP ac2] None of ethernet port work

Mon Aug 26, 2019 11:56 am

Thanks, will try.

Edit:
Not available in cdr.pl.
 
karnasw
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Re: [hAP ac2] None of ethernet port work

Sat Aug 31, 2019 5:39 pm

Can someone say what capacity have capacitors selected with cirlces? One under sticker (ethernet capacitor) looks like this one near power socket.

Image
 
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Re: [hAP ac2] None of ethernet port work

Tue Oct 08, 2019 12:07 pm

Contact with a hardware repair at: ATS Radom or http://wirelesslan.pl
MTCNA + MTCRE + MTCINE | ~600 users at ~150 RouterBoards in EMEA | Telegram: @SiB_PL | WebChat: Tokonda
WinBox Tip: F6 works as ALT+TAB | Gliffy.com - free network schematic | prnt.sc - free ScreenShot software

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