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marcosvales
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Topic Author
Posts: 3
Joined: Wed Oct 18, 2017 5:02 am

CCR 1009 is showing 13.7v on PSTU2

Mon Oct 28, 2019 3:22 pm

Friends, my CCR1009 shows the 13.7V voltage. ever. I put POE 24v, but it shows 13.7. PSTU1 and PSTU2 always show 13.7v. I think something is wrong! what could it be?
factory software 6.38.5
version atual: 6.44.5
broad Name: CCR1009-7G-1C-1S+
Factory Firmware 3.33
current Firmware 6.44.5
 
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Lifz
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Posts: 43
Joined: Tue Feb 26, 2013 1:05 pm

Re: CCR 1009 is showing 13.7v on PSTU2

Mon Oct 28, 2019 3:35 pm

Please contact MikroTik support by email: support@mikrotik.com, providing supout.rif file from your devices. Also please describe your issue with details (how you are powering your device, etc.)
 
harry00
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Posts: 1
Joined: Thu Nov 07, 2019 11:48 am

Re: CCR 1009 is showing 13.7v on PSTU2

Thu Nov 07, 2019 12:06 pm

We`ve got similar problem witch CCR 1036.
Voltage from PSU was ~24V and reading from rOS was around ~13-14V, and what was worse, the temp on cpu was over 90 C.
When we inspect the board we found 2 broken capacitors (on foto)

After replacing them everything back to normal.
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