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Maillouski
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SOLVED : RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Fri Apr 24, 2020 1:59 am

Hi,
I have been using Mikrotiks as a home router roughly for the past 10 years. I had the chance to try some models :


951G-2HnD, 2011UiAS-2HnD and lately (well, as of today) : RB4011iGS+RM

I have a 400Mbps rated Internet connection.
Connecting my laptop directly on the cable-modem gives me the 400Mbps download speed no sweat.

However, Laptop directly on the RB4011iGS+RM ether2 with cable-modem on ether1 and the "default" router config, I cannot get more than 200 - 230MBps of download speed.

I would like to know if I am doing something wrong and help to where to look at.
Last edited by Maillouski on Thu Apr 30, 2020 5:27 pm, edited 1 time in total.
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Fri Apr 24, 2020 5:50 pm

if I may add, the issue seems to be related to the bridge performance. I am getting a hard time getting the full 1Gbps on the bridge with no traffic. On the bridge, I get 550-600Mbps between 2 computers.
 
Zacharias
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Fri Apr 24, 2020 6:01 pm

Can you authenticate with your ISP with PPPoE ? If yes give it a try...
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Fri Apr 24, 2020 6:03 pm

Can you authenticate with your ISP with PPPoE ? If yes give it a try...
my ISP does not use PPPOE, I get an IP directly from the cable-modem in DHCP. There is no authentification going on, they use the cable-modem MAC address to allow/disallow connection to their network.
 
Zacharias
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Fri Apr 24, 2020 6:59 pm

Is the 4011 running the latest ROS 6.46.5 ?
Is the configuration the default one or not ?
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Fri Apr 24, 2020 7:10 pm

Is the 4011 running the latest ROS 6.46.5 ?
Is the configuration the default one or not ?
On my first post I said it was running the default config.
However, Laptop directly on the RB4011iGS+RM ether2 with cable-modem on ether1 and the "default" router config, I cannot get more than 200 - 230MBps of download speed.
.
Yes it is at the latest RoS.

I also read this thread which looks similar to my problem without success in resolving my issue : viewtopic.php?t=138895
 
Zacharias
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Fri Apr 24, 2020 8:25 pm

On my first post I said it was running the default config.
I asked so that i be sure you have not run Quickset 10 times above the default config or made any changes...
4011 is a powerful router and can Route traffic a lot higher than the one you report... Most probably something else causes this issue...
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Fri Apr 24, 2020 8:36 pm

On my first post I said it was running the default config.
I asked so that i be sure you have not run Quickset 10 times above the default config or made any changes...
4011 is a powerful router and can Route traffic a lot higher than the one you report... Most probably something else causes this issue...
something else like what ? Laptop -> cable modem = 400mbps
laptop -> rb4011 -> cable modem = 250mbps
 
jebz
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 1:55 am

Using WinBox make a Supout.rif package and copy it off to your computer.
Go to System/Reset Configuration and select "No Default Configuration". Click on "Reset Configuration".
After Router reboots, go to System/Reset Configuration and don't select any options then click on "Reset Configuration".
After the router reboots again test the router speed.
 
Zacharias
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 3:10 am

Using WinBox make a Supout.rif package and copy it off to your computer.
Go to System/Reset Configuration and select "No Default Configuration". Click on "Reset Configuration".
After Router reboots, go to System/Reset Configuration and don't select any options then click on "Reset Configuration".
After the router reboots again test the router speed.
I ve seen this "solution" recently in the forum... Indeed it work for an RB2011 if i remember right...
It worth trying...
Although it is not some standard procedure even if it works...
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 4:30 am

Using WinBox make a Supout.rif package and copy it off to your computer.
Go to System/Reset Configuration and select "No Default Configuration". Click on "Reset Configuration".
After Router reboots, go to System/Reset Configuration and don't select any options then click on "Reset Configuration".
After the router reboots again test the router speed.
Did _EXACTLY_ what you suggested. Did not fix the issue. Here are two videos :
I do 3 consecutive test each time.
BW test with Mikrotik and Laptop : https://youtu.be/7ZSO0q5O58A

BW Test with Laptop on Cable-Modem only : https://youtu.be/-gZSZqhM8Vw

With my current config (Prod) I get 200mbps only.
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Last edited by Maillouski on Sat Apr 25, 2020 5:06 pm, edited 1 time in total.
 
Zacharias
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 1:22 pm

For me the problem is the double NAT...
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 3:44 pm

For me the problem is the double NAT...
What double nat?
 
msatter
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 4:16 pm

 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 4:19 pm

I know what double nat is.
I don’t see this condition in my setup.
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 5:10 pm

Update : If I throw a random Gb Switch between the cable-modem and the RB4011 ETH1, I get constant speed at or over 350mbps.

The issue looks like a HW compatibility between the cable-modem and the RB4011 (same for my RB2011 btw).
Cable modem is a Technicolor TC4400-AM
 
Zacharias
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 5:16 pm

I don’t see this condition in my setup.
Then sorry but you don't know what double NAT is...
Yes there is double NAT in your setup...

Internet -> ISPs Router does NAT -> RB4011 Does NAT -> Computer
Cable modem is a Technicolor TC4400-AM
This is a Modem/Router....
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 6:36 pm

I don’t see this condition in my setup.
Then sorry but you don't know what double NAT is...
Yes there is double NAT in your setup...

Internet -> ISPs Router does NAT -> RB4011 Does NAT -> Computer
Cable modem is a Technicolor TC4400-AM
This is a Modem/Router....
Well, I do not consider the double-nating from the modem/router. It depends on which mode it has been setup. I get a valid Internet Ip Address, so I am not considering it double nating at the moment.

I have found some things, see next post.
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 6:38 pm

Update :
It is not my mikrotik config.

I am investigating. but for sure, having that switch between the modem and the mikrotik sure did help a lot for some reason.
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 7:10 pm

Latest Update : I need to keep that Gigabit switch between the RB4011 and the modem to get the full bandwidth.
The bandwidth drops by 100mbps and more if the RB4011 is connected directly to the modem.

Anyone got a similar experience ? HW compatibility issue ?
 
Zacharias
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 7:11 pm

Well, I do not consider the double-nating from the modem/router. It depends on which mode it has been setup.
Ok let us know then what is the mode it has been setup...
So what you are telling me is that your RB4011 holds a Static or Dynamic Public IP right ? Since you say there is no NAT happening in your ISPs Router...
You get an address through DHCP client which is in the form x.y.z.w/b , what are the x,y numbers ?
 
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 7:14 pm

Did You look into the WAN ethernet stats, of the 4011? If a dumb switch change things, maybe we can see errors on the ethernet layer...
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 8:00 pm

Well, I do not consider the double-nating from the modem/router. It depends on which mode it has been setup.
Ok let us know then what is the mode it has been setup...
So what you are telling me is that your RB4011 holds a Static or Dynamic Public IP right ? Since you say there is no NAT happening in your ISPs Router...
You get an address through DHCP client which is in the form x.y.z.w/b , what are the x,y numbers ?
Correct, I get a valid IP from DHCP server which is :

IP : 45.73.z.w/24
Gateway : 45.73.z.1
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 8:01 pm

Did You look into the WAN ethernet stats, of the 4011? If a dumb switch change things, maybe we can see errors on the ethernet layer...
Could you tell me what to look for in the stats of ETH1 ? I never done this kind of deep debuging.
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 8:23 pm

I have two things to fix.
I have attached the actual setup.

1. I need that switch between the RB4011 and the modem -> need to know why
2. If you check the drawing, something is clearly wrong with COMP A -> I found the issue, it's the freaking browser. For some reason, Chrome on COMP A caps the speed at 200Mbps. Don't know why.
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sat Apr 25, 2020 9:07 pm

Did You look into the WAN ethernet stats, of the 4011? If a dumb switch change things, maybe we can see errors on the ethernet layer...
Could you tell me what to look for in the stats of ETH1 ? I never done this kind of deep debuging.
From CLI:
/interface ethernet print stats from=ether1

From webfig:
Open the ethernet interface page, and scroll down. Bellow "Overall Stats" You will find "Rx Stats" and "Tx Stats". There You will find the counters, with errors, if any.

From Winbox:
Interfaces -> ether1
Look into the tabs "Rx Stats" and "Tx Stats".

We are looking for errors, such as drops, overruns, collisions, etc.

Connect the 4011 directly to the modem. Take a look at the numbers first. Run the speed test. Take a look again at the numbers. Compare them. This will tell us if we have some problem at the ethernet layer.
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sun Apr 26, 2020 12:31 am

Did You look into the WAN ethernet stats, of the 4011? If a dumb switch change things, maybe we can see errors on the ethernet layer...
Could you tell me what to look for in the stats of ETH1 ? I never done this kind of deep debuging.
From CLI:
/interface ethernet print stats from=ether1

From webfig:
Open the ethernet interface page, and scroll down. Bellow "Overall Stats" You will find "Rx Stats" and "Tx Stats". There You will find the counters, with errors, if any.

From Winbox:
Interfaces -> ether1
Look into the tabs "Rx Stats" and "Tx Stats".

We are looking for errors, such as drops, overruns, collisions, etc.

Connect the 4011 directly to the modem. Take a look at the numbers first. Run the speed test. Take a look again at the numbers. Compare them. This will tell us if we have some problem at the ethernet layer.
Just did that. and surprisingly, I now get 400mbps and no error on the ethernet layer.
I am dumbfounded.

I still need to figure why Chrome on my desktop caps at 200mbps though.

After 4 consecutive speed test.
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sun Apr 26, 2020 12:40 am

I still need to figure why Chrome on my desktop caps at 200mbps though.

So you found out that speedtest tests speed of the browser as well :wink:

You can check if chrome happens to consume more CPU during tests ... or if it's running on single CPU core (whereas other browser runs on multiple) during test ...
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sun Apr 26, 2020 12:45 am

I still need to figure why Chrome on my desktop caps at 200mbps though.

So you found out that speedtest tests speed of the browser as well :wink:

You can check if chrome happens to consume more CPU during tests ... or if it's running on single CPU core (whereas other browser runs on multiple) during test ...
Ahaha, yes, but interstingly, all my computers use chrome and only one of them (actually the most powerfull) has performance issue.
 
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sun Apr 26, 2020 1:12 am

Just did that. and surprisingly, I now get 400mbps and no error on the ethernet layer.
I am dumbfounded.

I still need to figure why Chrome on my desktop caps at 200mbps though.

After 4 consecutive speed test.
That's weird. Well, glad to hear it works now. I have no idea about what could be causing this browser behavior though.
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Sun Apr 26, 2020 1:49 am

Just did that. and surprisingly, I now get 400mbps and no error on the ethernet layer.
I am dumbfounded.

I still need to figure why Chrome on my desktop caps at 200mbps though.

After 4 consecutive speed test.
That's weird. Well, glad to hear it works now. I have no idea about what could be causing this browser behavior though.
Yup.

Thanks to all, I have learned some things along the way.

One last thing I forgot to mention though :
My Dell Poweredge T320 with idrac 7 when connected would affect the speed.

I went into iDrac config and disabled the failover use of the second network adapter. I think this had a positive effect on the overall problem.
 
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Tue Apr 28, 2020 11:41 pm

Try to add fasttrack rule and try internet explorer or edge browser for speedtest.
 
raceboy
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Thu Apr 30, 2020 5:23 pm

i don't want to open new topic. so. is it better 4011 with integrated wifi or 4011 without wifi and with cap ac in capsman? thanks
 
Maillouski
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Re: RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Thu Apr 30, 2020 5:27 pm

i don't want to open new topic. so. is it better 4011 with integrated wifi or 4011 without wifi and with cap ac in capsman? thanks
It all depends on your physical setup. You can place the AP anywhere you want for better performance, you might not be able to do so with a router.

That was a weird question...
 
raceboy
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Re: SOLVED : RB4011iGS+RM : Unable to get more than 250Mbps Internet connection

Thu Apr 30, 2020 8:10 pm

not weird:) i want to know if is 4011wifi better than cap ac?

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