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maxby
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LtAP mini LTE kit. No WiFi and GPS.

Tue Sep 15, 2020 10:23 am

Hello. I bought subject few days ago and got a problem - system has not WLAN and GPS. When LTE works and LAN connected, only one LED works - power, but when router turn on - all LEDS blinked. I found a lot of same problems in Internet and the solution for all - return router to seller. But I won't make refund. I want fix problem. Is it real?
Any ideas?
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PS support site does not works correctly. I can't create ticket(
 
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krafg
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Re: LtAP mini LTE kit. No WiFi and GPS.

Fri Sep 18, 2020 2:12 am

Update to lastest ROS version and update firmware too.

Regards.
 
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SiB
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Re: LtAP mini LTE kit. No WiFi and GPS.

Fri Sep 18, 2020 2:22 pm

maxby
system has not WLAN and GPS.
This hardware should have wifi and gps.
You have a package wireless installed, about GPS maybe is neccesery separate npk, this I don;t know.
Please first upgrade from old ROS 6.44 to latest one !.
What you configure, what means it's not work ??
When LTE works and LAN connected, only one LED works - power
but when router turn on - all LEDS blinked.
that device not have a dedicated signals led from I see like LTAP (not mini).
I found that picture ... Image
you can show us the /system leds export

I want fix problem. Is it real?
Any ideas?
What you configure, what means it's not work ??
Do export configuration or ask proper question.

PS support site does not works correctly. I can't create ticket(
What you have a error, or why you cannot create a ticket ?
You can send e-mail to support@mikrotik.com from the same e-mail what you create a login and case will be created automatical.
You can press

Image

and next fill proper content in Form:
remember to attach the SupOut.RIF in 3th point of this form.
Image

That easy. If you receive error then take screenshot, be technical in your words and actions.
BR
Marcin (SiB) Przysowa
 
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Re: LtAP mini LTE kit. No WiFi and GPS.

Fri Sep 18, 2020 11:23 pm

Soon you'll be working for mikrotik, while being a customer.
 
maxby
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Re: LtAP mini LTE kit. No WiFi and GPS.

Tue Nov 03, 2020 1:44 pm

Thanks all for answers.
Seller changed device but problem still reproduce. I was updated ROS to latest stable (6.47.7). Interface changed, but Wireless settings doesn't seems.
The main problem - no wifi (wlan) interface.
Screenshot_20201103_144310.png
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SiB
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Re: LtAP mini LTE kit. No WiFi and GPS.

Tue Nov 03, 2020 2:26 pm

 
maxby
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Re: LtAP mini LTE kit. No WiFi and GPS.

Tue Nov 03, 2020 8:41 pm

Hello SiB.
I created a ticket. Waiting...
 
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SiB
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Re: LtAP mini LTE kit. No WiFi and GPS.

Tue Nov 03, 2020 11:58 pm

I created a ticket. Waiting...
You can share it at servicedesk for me, if you trust me, as info@sibex.it .
 
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SiB
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Re: LtAP mini LTE kit. No WiFi and GPS.  [SOLVED]

Thu Nov 05, 2020 12:54 pm

As MikroTik say, you must return that device to seller.
I remove myself from support ticket, thanks for sharing case.

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