Community discussions

MikroTik App
 
vmnx
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 51
Joined: Sun May 23, 2010 12:13 pm

Wireless wire cube, what should I do?

Fri Dec 04, 2020 2:06 am

As usualy I'm lucky to get broken hardware...
Check this vid: https://drive.google.com/file/d/1kMckHb ... sp=sharing
In short, there is something loose inside.

Should I RMA it? or open and fix by myself? does opening voids waranty?

Thanks for advice.
 
User avatar
satman1w
Member Candidate
Member Candidate
Posts: 279
Joined: Mon Oct 02, 2006 11:47 am

Re: Wireless wire cube, what should I do?

Fri Dec 04, 2020 8:40 am

I would open it, but I would not recomend it... :-)
 
User avatar
antonsb
MikroTik Support
MikroTik Support
Posts: 387
Joined: Sun Jul 24, 2016 3:12 pm
Location: Riga, Latvia

Re: Wireless wire cube, what should I do?

Mon Dec 07, 2020 12:00 pm

As usualy I'm lucky to get broken hardware...
Check this vid: https://drive.google.com/file/d/1kMckHb ... sp=sharing
In short, there is something loose inside.

Should I RMA it? or open and fix by myself? does opening voids waranty?

Thanks for advice.
Opening this device will destroy it. Please RMA this.
 
vmnx
Frequent Visitor
Frequent Visitor
Topic Author
Posts: 51
Joined: Sun May 23, 2010 12:13 pm

Re: Wireless wire cube, what should I do?

Wed Dec 09, 2020 7:36 pm

Yeah, already did. Thanks.
 
User avatar
jwshields
just joined
Posts: 6
Joined: Wed Aug 05, 2020 2:34 am
Location: Seattle, WA, USA
Contact:

Re: Wireless wire cube, what should I do?

Mon Aug 30, 2021 2:28 am

I apologize for the necrobump on this thread... But a problem I'm having seems to be similar to what OP described in the first post, but the Google Drive shared file link is dead... I was wondering if it could be shared again?
I just purchased a Wireless Wire Cube set, and on one of my cubes, there is something that is rumbling around inside of it. As if something broke off inside. I was tempted to open it up to see, but did not want to void the warranty or break it further.
I've submitted a ticket to the official supplier that I purchased it from to try to get an RMA going, but haven't heard back from them yet.

Who is online

Users browsing this forum: No registered users and 23 guests