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Getting the most out of this forum

Posted: Wed Sep 22, 2010 12:37 pm
by normis
Remember these simple tips when asking questions, and you will get answers much sooner!

1. Always state your question in a clear and readable format. Start with the facts, and the main problem. Then go into more details. Most people will not dive into a huge amount of text, you need a short introduction. The subject of your topic should be clear and to the point. Do not write things like "help!", "problem", "bug in RouterOS" and similar. Write exactly what's wrong.

2. Format the post, use emphasis on important parts. DO NOT WRITE IN CAPS or everything in BOLD, this annoys most people.

Select part of your text, and use these buttons:

Image

Use CODE blocks for configuration:
[code]Configuration is more readable in a CODE block
[/code]
3. Include network diagram drawings so other members can understand your network. If you don't have a special program to draw layouts, you can use The Dude - make your network layout and export it to an image! Other free programs to make network layouts:

Network notepad: http://www.networknotepad.com/
Pencil: http://pencil.evolus.vn/en-US/Home.aspx
DIA: http://dia-installer.de/index.html.en
Cacoo (online) https://cacoo.com/

4. Include screenshots! Make screenshots of any problem that you have. Use special Screenshot programs to make it easier, and draw annotations. To include a screenshot, simply put the JPG/PNG link in the IMG brackets:
[img]http://i51.tinypic.com/160qus4.png[/img]
Windows:
Zscreen: http://code.google.com/p/zscreen/
Jing: http://www.techsmith.com/jing/

Mac
CMD+Shift+4
Cloud: http://getcloudapp.com/
Droplr: https://droplr.com/

5. Include logs! If your wireless link has disconnected, or package didn't install - this will be reflected in the RouterOS log file. Click on the LOG section, or type "/log print follow" in the console. Post the output along with the question.

6. Include the version of the software that you are using! RouterOS v5rc1 or Dude 4.2 for example.

Re: Getting the most out of this forum

Posted: Tue Apr 26, 2011 9:13 am
by jorj
Reading this will _absolutely_ help:

http://www.catb.org/~esr/faqs/smart-questions.html

Re: Getting the most out of this forum

Posted: Tue Apr 26, 2011 9:16 am
by normis
Reading this will _absolutely_ help:

http://www.catb.org/~esr/faqs/smart-questions.html
that link was my signature here for several years :)

Re: Getting the most out of this forum

Posted: Tue Apr 26, 2011 10:35 am
by jorj
:-D :roll:
Still good. :)
( sorry for "copying" that )

Re: Getting the most out of this forum

Posted: Sun May 29, 2011 3:24 pm
by yogii
helped me :) . thanks Mr. Normis.

Re: Getting the most out of this forum

Posted: Tue May 31, 2011 7:48 pm
by JP_Wireless
should be a must read for all novices or new forum users.

Re: Getting the most out of this forum

Posted: Wed Jun 22, 2011 4:31 am
by Riyad
Thank you

Re: Getting the most out of this forum

Posted: Sun Jan 08, 2012 9:03 pm
by nest
My suggested guide to posting a question on the forums.

1. Choose the right sub forum. If your question is about Wireless problems, actually open the 'Wireless Networking' sub forum up and then create your post in there.

2. Choose a good topic title. Useless examples are "Help me plzzzzzzzzz" as this does not help anyone, especially you! This example would be much better "10km link keeps dropping connection intermittently"

3. We do not have webcams on your shoulder, we have not been there with you for the last three days while you are banging your head on the table trying to get something to work. Therefore do not assume we have psychic powers either and can work out your problem when you post questions such as this "My router does not work, please help!"

4. Post detailed information about your setup. Use the export command to extract the settings from the relevant areas of the settings that are likely to be a problem into a text file and post them in between
 tags. Please do NOT remove IP addresses. Hiding them does not make your network any more secure and it makes it very difficult to diagnose and fault find a network or routing issue with IPs such as "a.b.c.d/x" or even worse, just blurring out screen shots. Sure, blur out usernames or anything that may suggest how to get into your network etc, but please leave the network details? If your network is so insecure that knowing your public IP gets you directly into your network and allows someone to do harm to your network, then you have [b]much[/b] bigger problems to worry about!

5.	Mikrotik sometimes have a look at the posts, but there is no guarantee they will. This is a user to user community based support forum, hosted by Mikrotik, but if you want them to fix things for you, email them at support@mikrotik.com. Do not post ever more and more angry posts demanding someone from Mikrotik has to reply and fix your problem. If your requirement is urgent get yourself a support contract from a locally based Mikrotik Consultant! Do not abuse the users by demanding they fix your router for nothing. We are doing this for free! (If you do not like the slow response times, for getting this FREE advice, you are most welcome to ask for your money back from all the users of this forum you "didn't" pay!)

6.	Mikrotik routers are complex devices and are not in the same league as a D-Link or Netgear xDSL router modem. If you have a Mikrotik Router, we expect you to understand networking and routing. If you don't, read the wiki at wiki.mikrotik.com, hire a consultant or get yourself some training. The MTCNA is a good start! :-)

7.	Don't forget that if a user on the forum gives you a push in the right direction, or fixes your problem for you, give them Karma points. It costs you nothing and is a good way to say 'thank you' :-)

Re: Getting the most out of this forum

Posted: Fri Apr 20, 2012 9:07 pm
by slech
https://cacoo.com/ - On-line diagram tool

Re: Getting the most out of this forum

Posted: Sun May 22, 2016 10:32 pm
by handsome
If only I can get your email normis, I'll just be fine. Most of the time, I need replies asap but it doesn't due to the forum rules. I'd like to have your contact normis. I can learn a lot from you.

Re: Getting the most out of this forum

Posted: Sat Jun 11, 2016 5:18 pm
by nest
If only I can get your email normis, I'll just be fine. Most of the time, I need replies asap but it doesn't due to the forum rules. I'd like to have your contact normis. I can learn a lot from you.
His direct email address is support@mikrotik.com

Re: Getting the most out of this forum

Posted: Sat Jul 02, 2016 10:52 am
by Sinan
Is it allowed to post some topics for commercial purpose 
I ve some mikrotik scripts made by me and they are not for free 
can i post about them telling people that there is script doing xxxxx and it is not free

Re: Getting the most out of this forum

Posted: Sun Jul 03, 2016 9:34 am
by jarda
Just create a topic in scripting category and see, if someone would like to buy your scripts... But it is common that we share the knowledge including the scripts here for free, so you should participate the same, if you have something to share.

Re: Getting the most out of this forum

Posted: Mon Jul 04, 2016 3:09 am
by Sinan
Just create a topic in scripting category and see, if someone would like to buy your scripts... But it is common that we share the knowledge including the scripts here for free, so you should participate the same, if you have something to share.
I m really shy for asking about that 
I really appreciate all the helps in this forum and try to do the same
but i m in special situation i hope i can explain that to you in private if that is possible 

Re: Getting the most out of this forum

Posted: Mon Jul 04, 2016 7:45 am
by jarda
Each one of all of us is in his own very special situation. You have freedom to do whatever and it is not forbidden to offer mikrotik related services of products here, at least I believe so, even it is not done usually . I just remember that I saw some training courses and consultancy services offered commercially here, but it is very sporadically and I haven't noticed any reactions to it. I am afraid that there will be none wanting to buy already existing scripts and if yes, you can do nothing against the publication of the scripts.
You can send me a personal message if you need to discuss whatever without the public.

Re: Getting the most out of this forum

Posted: Sun Sep 11, 2016 2:34 pm
by pukkita
I'd add another point: please report back success.

That makes the forum content much more useful to everyone, specially future users; if the mikrotik user community invested time helping you, the least you can do to "pay back" the community is investing a little time from your part to report that you finally fixed it thanks to x or y tips.

3rd party microtik payment integration

Posted: Sun Oct 09, 2016 8:22 pm
by Too001
How does one intergrate other forms of payment. Thanks

Re: Getting the most out of this forum

Posted: Thu Nov 10, 2016 1:09 pm
by Ahsanzain
Hi, i am new here, please give me some basic guide about mikrotik..

Re: Getting the most out of this forum

Posted: Thu Nov 10, 2016 3:11 pm
by JB172
Hi, i am new here, please give me some basic guide about mikrotik..
http://wiki.mikrotik.com/wiki/Main_Page

Re: Getting the most out of this forum

Posted: Sun Dec 25, 2016 1:40 pm
by Pienomegejas
Hello Normis
How are you. I am from Lithuania. Now I have asus Ac68u. I use two pc desktop, one lapton, synology Nas and few phones. I would like to have ac speed. But thinking migrate to mikrotik. Please let me know ypur opinion, which products will be good in my situation? Maybe hap ac. But is it just AP or could be main system? Paldes

Re: Getting the most out of this forum

Posted: Tue Jan 03, 2017 7:44 am
by amissboy
Hi
Is it possible to get CCQ values through SNMP?
I need ccq oid for use in prtg ?
I know it work with dude but I want use in prtg
because prtg have notification on my mobile and telegram.

Re: Getting the most out of this forum

Posted: Tue Jan 03, 2017 3:05 pm
by normis
Hi
Is it possible to get CCQ values through SNMP?
I need ccq oid for use in prtg ?
I know it work with dude but I want use in prtg
because prtg have notification on my mobile and telegram.
Please read the first post in this thread