Hi Tim,

The RMA process for Mikrotik returns can take several months, and a general turn around time of about three months is expected. We do not ship each item we receive for RMA to Mikrotik as we receive them. It is expensive as we have to ship to Russia, so we usually ship once a month. Once they receive it, they will go through the steps in their process. Once complete, the items will be shipped back to us from Russia. You may fill out the credit card authorization form if you want an advanced replacement. I apologize for any inconvenience.

I sent a board directly to Mikrotik once (special circumstances) and it cost me $15.

I think I would start ordering from someone else....

Thats ridiculous. Your getting screwed.

Hello everybody,

i think they want to narrow down the shipping cost or transporting fee! This is all.
They beginning to collect the faulty devices and units to a bigger batch and then they are shipping
the whole batch for getting a better price from the transporting company or forwarding agency.

And the word "Russia" is often taken or used by peoples from the USA, they would be trained two things:
- Communism is the evil...
and
- ... all behind the eastern german country border is Russia for them, there the communism comes from.
A relict from the cold war nothing else.