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azurtem
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Hotspot & capsman : frequent logins

Wed Mar 16, 2016 4:15 pm

Hi

I recently setup a hotel network using RB912 and an RB433

It's my first CAPsMan setup

The customer is complaining that users are frequently confronted with the need to relogon to the hotspot.

The users complaining about this can be in the hotel all day and still have to relogon several times an hour

The MAC addresses are stored three days so I don't understand this situation

Any ideas ?

Thanks
Yann
 
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azurtem
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Posts: 217
Joined: Mon May 16, 2011 5:35 pm
Location: Nice, France
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Re: Hotspot & capsman : frequent logins

Fri Mar 18, 2016 11:39 am

Oups, the MAC option on the Login tab of my Hotspot server profile was unticked !
:[[

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