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garh
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Joined: Mon Apr 18, 2016 7:26 pm

How to know if hotspot customers suffer from slow internet ?

Tue Apr 19, 2016 12:58 pm

Hi Wireless Masters .....
I use routeros v6.32.3 ,
I use hotspot to provide internet access to customers
I combined 2 adsl lines 2M for each (total combined 4M )

My question is :

How to know if customers suffer from slow internet and whether I need to add another ADSl line to increase my speed to my customers or not ?
is there any graph or indication in winbox can tell me that I have to increase my internet speed because the customers suffer from slow internet ?

I see that there is tx/rx packets graph in my hotspot interface , if average of tx packets is smaller than average of rx packets , does that mean that customers suffer from slow Internet?Im pretty sure that there is indication in winbox that give me such information , I really wanna know ..

I hope that u understand my question

thanks in advance
 
flameproof
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Joined: Tue Sep 01, 2015 3:17 pm

Re: How to know if hotspot customers suffer from slow internet ?

Wed Apr 20, 2016 9:22 am

Your users could be idle, or trying to send a lot of traffic but not receiving any. Without sniffing the wire it's hard to tell, and when you mix wireless into it, which brings its own bag of issues (noise, low CCQ, etc.), even harder.

Best bet is to ask your users, via survey forms or similar.

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