Could you please provide your ticket number?
Now that the issue has been clearly identified and reproduced...
What sort of time table can we expect for a fix?
I am sure installers and integrators would love to see some sort of progress reports.
The people I answer too are pretty annoyed, looking at the stacks of Mikrotik wireless that we can't deploy now. Also just waiting for customers to come back and demand replacement for the already installed units, if or when they trip over this problem (that can only be fixed by replacing the Mikrotik wireless with other vendors.)
"It ain't what you don't know that gets you into trouble. It's what you know for sure that just ain't so."