Hello,
My first Wireless Wire Dish is about to enter production in a couple of days.
Both "dishes" arrived pre-configured : one unit as master, the other as slave.
What should I prepare in case master or slave unit has a non-recoverable hardware issue ?
Ideal steps include:
- configuring spare device in a lab
- sending it on site where authorized but non-IT staff would climb on the roof and replace failed unit and align it.
Does the above make sense ?
The issues I foresee are:
- how do test in a lab without the exact sibling device ?
- is an export/import reliable enough to make sure replacement is plug and play ?
Best regards