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MikroTik App
 
vanille
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registration status: DENIED

Sun Aug 01, 2021 1:30 am

strange bahaviour of my wAP ac LTE kit

There is a problem here since i lost the connection and I come on site
The Mikrotik says "registration status: disabled", I reset it, no improvements.
I removed the SIM card and put it in another device (Huawei mobile hot spot) and it works fine
Put the SIM again in the Mikrotik,,,, DENIED
Put a different SIM of another operator in the Mikrotik and works.

Recap:
SIM Operator 1 (Telecom Italia): in the Mikrotik from yesterday says DENIED (till 2 days ago was fine); same SIM in another device, it works
SIM operator 2 (Vodafone) it works on both the Mikrotik and other device

Any help?
 
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Re: registration status: DENIED

Sun Aug 01, 2021 2:43 am

Aggiorna il software alla 6.47.10 se già non ce l'hai,
poi da terminale dai questo comando:
/interface lte firmware-upgrade lte1 upgrade=yes
 
vanille
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Re: registration status: DENIED

Mon Aug 02, 2021 12:09 am

il firmware è già alla versione 6.48.3
la versione del firmware del modem è già l'ultimissima

comunque anche oggi idem... stessa situazione

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both the router and the modem firmware are up to date
 
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Re: registration status: DENIED

Mon Aug 02, 2021 10:18 am

(I must write on english)
You have sent some AT commands to modem?
You try to use cell lock?
You try to reset routerboard configuration?

The modem is "R11e-LTE"???
"MikroTik_CP_2.160.000_v018"

Try to paste this on terminal:
/interface lte apn
remove [ find default=no ]
set [ find default=yes ] add-default-route=yes apn=internet default-route-distance=2 name=default use-peer-dns=yes
add add-default-route=yes apn=ibox.tim.it default-route-distance=2 name=TIM use-peer-dns=yes
add add-default-route=yes apn=mobile.vodafone.it default-route-distance=2 name=Vodafone use-peer-dns=yes

/interface lte
set [ find ] allow-roaming=no apn-profiles=TIM band=1,3,7,20 disabled=no mtu=1480 name=lte1 network-mode=lte operator="" modem-init=""

/tool sms
set port=lte1 receive-enabled=yes
 
vanille
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Re: registration status: DENIED

Mon Aug 02, 2021 7:14 pm

The only things configured are the APN and the SSID password.
It is factory default
The modem is the R11e-LTE6, firmware version 028.

I suspect two things:
something happened on the operator side, since the signal is very low
other routers can lock the signal as well, but the Mikrotik can not.
Other routers and especially smartphones tolerate much more low signals
 
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Re: registration status: DENIED

Mon Aug 02, 2021 7:25 pm

You have LTE6 model, not the "wAP ac LTE kit"

Paste one at time, reboot after the LTE go back online with "denied":

/interface lte at-chat lte1 input="AT*Cell=0"

/interface lte at-chat lte1 input="AT+RSTSET"
 
vanille
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Re: registration status: DENIED

Fri Aug 06, 2021 1:02 am

I used the suggested procedure, but with no success.

In the meantime, yesterday I received a phone call from the tech support of the mobile operator saying that they were going to adjust the level of the mobile cell and this morning the Mikrotik was again working.

So... I understand that the sensitivity of MikroTik modem cards is lower compared to other brand such as Huawei or commercial smartphones. And more over also the support confirmed this to me in the past.

My question is: can such behaviour be the cause of the "registration denied" message?

Thanks

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