Well Begining to notice the help forums are more for people spamming their services for paid help only, dissapointing...
I don't see anything like that on this thread. Am I missing something?
This post may need to be moved to a Thread called Support B's Gripes and Complaints.
Dont get me wrong.. I'm not bashing on Mikrotik. I think Mikrotik is the best equipmment out there when it comes to versatility and reliability. But, I am getting a little frustrated when it comes to support along the lines of procedures and work instructions. And, I do need to vent...
I am seeing alot of the same thing.. minimal information. I know I have posted and re-posted the same questions over and over deleting one post, just to copy and paste the same post in order to keep the post active. I have seen 168 views and only one person responded????
I just bought $4k worth of Mikrotik boards and Ubiquiti boards two weeks ago. to setup a WISP. One of my primary decisions on buying was that they were probably one of the only ones willing to give any type of support. THen I find out that the 15 days of support is from the time of purchase, (took 6 days to ship the equipment) Then I call the vendor about my issue, (after configuring the boards) and they dont give any type of support..you have to contact Mikrotik for your 15 days of support. So, I get on Mikrotik website, click support, and it says they will give support via email (email support is snail mail support) then links me to this forum. Now, my 15 days are pretty much gone.
The guys that currently own their own WISP's that are helping me can only help me so much... because they have their clientel to tend to also, They have helped me enough to get the configuration process figured out.
And so far, the only admin or tech I have gotten response from was you about how large of capacity of flash cards was supported on mikrotik boards.
If it wouldnt have been for my friends showing me how to configure the boards I just bought, I would have been dead ntz in the water. probably trying to configure the boards with a console cable like you do with cisco products. No instructions (or, basic pamphlets came with the product) of how to start configuring the boards.
The boards should come with atleast a pamphlet that says you need such and such items(null modem adapter, db9 serial cable, and rj45 cable) first step hook this into that set your network connection to this, open telnet or hyperterminal and do that..until you are able to get into the router via Winbox. Then Winbox needs some type of sample procedures to say " do this to create a point to point" wesuggest you do this procedure to create a hotspot.. we suggest you do this to create a backhaul, and so on.... Rather than just fumbling thru everything.
I know Mikrotik is trying to use Wikipedia for this, but all I see is code, and see nothing for Winbox. If it werent for my Visual BASIC programming knowledge that I learned in the early 90's, I wouldnt be able to somewhat try converting it over to click this in Winbox and set this in Winbox.
I sorta feel like one of those cartoon characters who is trying to get downstairs, trips and falls; rolling head over heels and hits the ground floor, gets up and is proud of geting to the bottom so quickly.
Again, this is not meant to bash Mikrotik...
Eric W. H.