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ba7abak
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Re: Metal 2 shpn Problem in WIFI

Fri Mar 22, 2013 3:56 pm

Yes normis trying what MikroTik support suggested to me and nothing happen the same problem

you ask about every one have Metal 2SHPn have this problem i think Yes Yes , i'm from Egypt we talk in Arabic forum and try to repair any thing , change in setting , change Antenna , the power adapter with high volt-amps and nothing new the same problem
 
lunchboxrts
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Re: Metal 2 shpn Problem in WIFI

Sat Mar 23, 2013 7:56 am

Does any one of you have more than one Metal 2SHPn? Do all of your metals have this issue, or only some? Can you send the defective units directly to MikroTik for inspection? Please contact support@mikrotik.com to arrange this
I have two of them, the other one is working perfectly. The other one is running in ap mode with mixed clients, and been solid.
 
ba7abak
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Re: Metal 2 shpn Problem in WIFI

Sat Mar 30, 2013 10:14 pm

i update to last Mikrotik v6.0rc12 , nothing repaired :(((((((
 
dcavni
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Re: Metal 2 shpn Problem in WIFI

Sun Mar 31, 2013 6:26 pm

Just when i was thinking of buying a Metal 2 for my home AP. I will reconsider my decision now and wait for a while if they fix it.
Last edited by dcavni on Sun Mar 31, 2013 6:38 pm, edited 1 time in total.
 
ba7abak
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Re: Metal 2 shpn Problem in WIFI

Sun Mar 31, 2013 6:31 pm

i don't know why they didn't fix it many people have problem with metal and nothing repaired :S

i think the problem Software not hardware
 
zohaib
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Metal 2 shpn Problem in WIFI

Mon Apr 01, 2013 7:41 pm

injured x i want your help to connect tplink 5210 with wds mode
i am using metal 2shpn with tplink 5210
problem is that when i power on metal it is not connecting with wds automatically
everytime i have to manually disable then enable wlan interface to connect with wds

i will pay for this work
 
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injuredx
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Re: Metal 2 shpn Problem in WIFI

Tue Apr 02, 2013 4:51 pm

injured x i want your help to connect tplink 5210 with wds mode
i am using metal 2shpn with tplink 5210
problem is that when i power on metal it is not connecting with wds automatically
everytime i have to manually disable then enable wlan interface to connect with wds

i will pay for this work
i need to know your network configuration, or pm me.
 
ba7abak
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Re: Metal 2 shpn Problem in WIFI

Tue Apr 02, 2013 10:18 pm

injuredx or any friend here can help me too :(

any one add my email : ledonet@ymail.com

to make Metal configuration by team viewer
 
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injuredx
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Re: Metal 2 shpn Problem in WIFI

Thu Apr 04, 2013 9:08 pm

wds problem : dynamic bridge port

this shows one of the wds ap are disconnected... tx/rx signal gone... need to be restarted again to connect...
001.png
i'm curious why it always happen, then i set
 / system logging add action=memory topics=wireless,debug 
and remove that ap manually from wireless tables - registration
and this is the log...
002.png
You do not have the required permissions to view the files attached to this post.
 
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theWISP
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Re: Metal 2 shpn Problem in WIFI

Sat Apr 13, 2013 8:50 pm

Normis, sorry I didnt see your posts on here. To your questions, I have 2 of them, both with the same issue, both had the issue out of the box.

NV2 resolves the problem. Users, if your clients are all mikrotik, nv2 will resolve the problem. I am not that fortunate.

I can ship you a defective unit, I also still have a defective unit in the air with a 10.5db omni. Its mounted directly next to a 411 with a rb52hn with a 13db omni, when the clients are moved from the metal to the 411, things work fine. I have replaced the omni more than once.

The suggestions on my ticket are just busy work for me, they are not related to any fix. In addition, the response on tickets are more than 2 weeks in between responses.

I really wish mikrotik would invest in some sort of tech-support, even paid support. However, the only time we need it is when we have to prove to Mikrotik that they have a bug/issue.
 
uldis
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Re: Metal 2 shpn Problem in WIFI

Tue Apr 16, 2013 4:12 pm

theWISP, please contact support on the ticket that you have opened so we could follow up on your problem.
 
sabbirahasan
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Re: Metal 2 shpn Problem in WIFI

Sat May 04, 2013 11:31 am

any solution?................
 
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theWISP
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Re: Metal 2 shpn Problem in WIFI

Sat May 04, 2013 5:47 pm

No solution, the 'ticket' is a joke. its just being used to keep the problem off of the forum. They keep asking question ive already answered and giving me nothing to try. they asked if i had a unit to send them, i replied yes multiple times but with no response.

I believe it can be safely assumed there exists a problem that can not be solved with a software change, and a recall of hardware is not an option.

As my companies needs expand, I have come to the conclusion Mikrotik can not be considered carrier class without the proper support infrastructure.

Adam R Johnson
President
theWISP.net
1-815-304-6008 x211
 
kgninfos
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Re: Metal 2 shpn Problem in WIFI

Thu May 16, 2013 8:50 pm

i also think that Mikrotik need to open an online ticketing portal
with reply time max 12 hours

market is getting competitive and with this kind of support it's not going to be carrier class

i have placed 433 with R52hn and hyperlink 15dbi omni at 70 feet mast(village area)
i was not even able to detect the signal from 1km distance(25feet at client end) with TP-Link 5210G
noise floor is: -119
 
olsikarapici
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Re: Metal 2 shpn Problem in WIFI

Tue Jun 04, 2013 1:08 am

Hi all.
I have a similar problem as the others.

I have set up a mikrotik metal 2shpn as AP. I connected a TP-link 12Dbi OmniDirectional Antenna on top of it
The configurations for power are set as default. The Band set is 2GHz N with channels 20/40Mhz HT Above (wich I don't really understand).

For the first day a client about 150 m away was connected and working flawleesly with signal -68dbi to -72dbi and CCQ average 88-92%

The next day he can't connect at all with the AP. Looking at the logs I see something like this:
00:18:06 wireless,info F0:7D:68:65:17:7B@wlan1: connected
00:18:22 wireless,info F0:7D:68:65:17:7B@wlan1: disconnected, received deauth: class 2 frame received (6)
00:20:16 wireless,info F0:7D:68:65:17:7B@wlan1: connected
00:21:05 wireless,info F0:7D:68:65:17:7B@wlan1: reassociating
00:21:05 wireless,info F0:7D:68:65:17:7B@wlan1: disconnected, ok
00:21:05 wireless,info F0:7D:68:65:17:7B@wlan1: connected
00:21:10 wireless,info F0:7D:68:65:17:7B@wlan1: disconnected, received deauth: class 2 frame received (6)
00:48:08 wireless,info F0:7D:68:65:17:7B@wlan1: connected
00:48:32 wireless,info F0:7D:68:65:17:7B@wlan1: disconnected, received deauth: class 2 frame received (6)
00:48:38 system,info device changed by admin
00:50:25 system,info device changed by admin
00:52:20 system,info device changed by admin
00:56:50 wireless,info F0:7D:68:65:17:7B@wlan1: connected

What do you think the problem is?
For what I've searched i see that i must decrease power of the metal because is very high.
I don't really understand because when the wireless device was connected the whole day, it's signal was somewhere at -72, -75dbi, and the TX power was set as defualt 32 dbm. As long as i know this isn't to much signal


I tried lowering the Tx power to 26Dbm and now i see that the client is connected and the signal "jumps" from -40dbi to -61 ,-65dbi to -81dbi with laptop.The overall tx ccq is somwhere 16-21 % with distance 1km.
Whith smartphone client can't connect. In the logs is shown smth like this:
01:13:23 wireless,info CC:FE:3C:CC:81:E0@wlan1: connected
01:13:50 wireless,info CC:FE:3C:CC:81:E0@wlan1: disconnected, extensive data loss
01:16:56 wireless,info 40:D3:2D:AA:74:03@wlan1: connected
01:17:36 wireless,info 40:D3:2D:AA:74:03@wlan1: disconnected, extensive data loss
01:25:33 system,info,account user admin logged in from 192.168.1.86 via telnet
01:25:48 system,info,account user admin logged out from 192.168.1.86 via telnet
01:31:11 wireless,info CC:FE:3C:CC:81:E0@wlan1: connected
01:31:42 wireless,info CC:FE:3C:CC:81:E0@wlan1: disconnected, extensive data loss
 
olsikarapici
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Re: Metal 2 shpn Problem in WIFI

Tue Jun 04, 2013 1:09 am

I have to say that this is the first time that i must lower tx power to get better results, it's kind of weird :lol:
 
unetsyria
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Re: Metal 2 shpn Problem in WIFI

Thu Jun 13, 2013 4:56 pm

ba7abak, are you receiving our emails? I see that we have six closed support tickets with your email. Did you try what MikroTik support suggested?
I've downloaded package update metal but after he was taken to the metal prepared run no longer works, and I can not access to it please help
4 Devices gotta Metal stopped on the way
 
kgninfos
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Re: Metal 2 shpn Problem in WIFI

Tue Jun 18, 2013 11:31 pm

try doing a netinstall
 
evharten
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Re: Metal 2 shpn Problem in WIFI

Thu Jun 20, 2013 8:02 am

Everybody with Metal 2SHPn problems, please write the following:

- did the problems start right out of the box, or it worked for some time at first?
- did you properly connect an antenna before you powered on the unit?
- if yes, what antenna did you use exactly ?
Yes, straight out of the box.
Yes
12dBi TP-Link Omni
https://www.mikroshop.nl - The Dutch Mikrotik Store!
 
slonyurkiv
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Re: Metal 2 shpn Problem in WIFI

Sun Jun 23, 2013 1:41 am

I have same problem...
In building work perfect, but outdoors lost connections and I noticed strange Noise Floor is -97, but one time on 2-3 sec change to -40-45db, and after that came back to -97.
(new from box, 3 different antenna's)
 
slonyurkiv
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Re: Metal 2 shpn Problem in WIFI

Tue Jun 25, 2013 3:28 pm

 
letabawireless
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Re: Metal 2 shpn Problem in WIFI

Tue Jun 25, 2013 5:55 pm

Hi there

We have had 2 Metal groove with the same symptoms.
 
evharten
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Re: Metal 2 shpn Problem in WIFI

Sun Jun 30, 2013 5:14 pm

Tried another stock Metal-2SHPN exactly the same, straight out of the box.
https://www.mikroshop.nl - The Dutch Mikrotik Store!
 
jgilcas
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Re: Metal 2 shpn Problem in WIFI

Thu Jul 04, 2013 5:31 pm

We bought 7 and all of them are not working properly. The signal goes low and traffic go to 0.

Any idea?
 
dcavni
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Re: Metal 2 shpn Problem in WIFI

Thu Jul 04, 2013 6:19 pm

It look's like support is on vacation...
 
evharten
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Re: Metal 2 shpn Problem in WIFI

Wed Jul 17, 2013 7:39 am

No word from MikroTik about it ?
https://www.mikroshop.nl - The Dutch Mikrotik Store!
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Fri Jul 19, 2013 4:51 am

I am having these same problems out of the box. I have made several tests and I have found the following...
When connecting to using an N mode client usually everything is ok enless The client cant talk back well...
When connecting using b or g mode client it jams up the data on most all connections.
So I started reading and adjusting setting compairing with another branded older box from 3 miles away using b g since this box does not do N.
The settings I am testing are listed below. please try and let me know if it helps or impoves yours as well. the options with * are settings I changed to try to resolve speed issues
mode ap bridge
band bgn
channel width 20mhz
wireless protocol 802.11
freq mode manual
no country set
ant gain 0
dfs mode none
post 2.9.25
*wmm enabled
bridge mode enabled
*multicast helper full
rate selection advanced default
max station 2007
*distance manually set to 5 << set to the correct distance of furthest client
*periodic cal enabled
*cal interval 1:00
*hw retries 7
*hw frag 2346
*hw protection mode rts cts
*hw protection threshold 2346
*frame life 0
*adaptive noise immunity ap and client mode
*preamble both
*discontect timeout 15
*on fail retry time .30
wds mode static
wds bridge I have set to bridge1 since I am sever to other repeaters
wds cost 100
wds range 50-100
wds ignore ssid is checked.
Transmit power mode card rates
tx power 32 this is set for testing only please set this to your legal limit or need power.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Mon Jul 22, 2013 8:54 am

*Update*
On other branded unit previous settings helped but i still had data loss and some ping timeouts.
Could do good speed test result but streamming video for several minutes kills data thu put and could not
Get connection sold. Today i switched this other brand for metal 2 and problems are fixed.
Other settings that have been changed are...
Noise thrushhold -105
Add new item to access list
Mac blank
-120..-80
No check auth
No check forwar.
This setting does not allow clients to connect with week signal and should kill clients that go too weak to talk.
Other problem.. wds low data at 2 miles but client mode works great. Wds wasnt needed anyways.
I tried changing noise thrushold to -129 to test and t can hear very well but causes to much noise in reciever.
Could not get good data on -129 setting
I will do some more testing with other branded unit here local since i have the unit and i will post my findings.
Hope this helps others. I think issue maybe wireless driver related causing issue with some other chipsets.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Tue Jul 23, 2013 9:05 am

Today i did alot of test while streaming video at 5mb. With power setting at 32 data goes out after 30 minutes or so
I changed setting to 28 and seems to be rock solid for now no disconnects and stream is steady after 60 minutes.
I also found that bgn mode causes hangs and low data when mixed. So i tried n only mode. Same issue. Tried bg only fixed the problem. I have now switched all my boxes to this and then edit access mode to -120..-90 for now to test this setting long period of time with mixed signal levels from differant clients.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Wed Jul 24, 2013 8:15 am

Today ran into issues again, went through 2 linksys routers differant models. was having internet hangs.
sometime looses internet all together. I decided to manually configure the cable modem and remove the router since the cable modem has built in router. Only problem is the internet company may change my lan ip. they have done before. I believe some of these problems maybe in some settings in the motorola cable modem.
model# SBG6580
I logged in and changed wireless mode from 2.4 to 5ghz to get it off of the 2.4 band.
Filter Proxy disabled
Filter Cookies disabled
Filter Java Applets disabled
Filter ActiveX disabled
Filter Popup Windows disabled
Block Fragmented IP Packets disabled
Port Scan Detection << was enabled and I disabled it.
IP Flood Detection << make sure this is disabled
Firewall Protection << was enabled and I disabled it.
I read some posts about other that had issues and this seemed to fix their issues.
Also I need a script or need to know how to disconnect clients with week signal
because this seems to be a big issue with why my access metals are having issues.
Today i found someone connected that had good signal but then walked around and signal went low or dead but
was still connected causing my ap bridge to freeze with no data. I found a couple scripts but I do not want to
input something bad as I am trying my best not to climb to the top of this tall tower! thanks
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Wed Jul 24, 2013 8:07 pm

rock solid 12 hours
A setting i changed in metal i forgot to list when trouble shooting from my last post was hide ssid unchecked.
Now no clients see to connect with low signal fixed data drop outs and no lost packets. Need that low signal kick script.
Thanks
 
Afridi007
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Re: Metal 2 shpn Problem in WIFI

Wed Jul 24, 2013 8:19 pm

the problem solved about the Metal 2HSPn or still exist? Kindly let me know because i was going to purchase 100 Units but through the forum i found with it the unusual issues. If mikrotik fixed that issue then please let me know thanks
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Thu Jul 25, 2013 2:15 am

Rock solid connection at 2.6 miles using two 24db dish from cali amp. These dishes are 7 years old working like new still.
I have had ping -t running for almost 24 hours and not missed a packet. In fact I have watch dog turned on waiting for a missed packet and it has not restarted. ping time is usually 1ms and sometimes 2ms. every once in awhile i see 11ms to 29ms but this is nothing to worry about as it maybe switching speeds. I am going on vacation on friday for a week so I need it solid or to where it can restart to fix itself while i am gone. So I may not do anymore testing for speed increase untill i return.
As far as i can tell, I am very happy with unit even though lack of people helping in forums. Most of the info I have learned was trial and error. Keep i mind there is access to so many settings in routeros that it can be easy to mess it up. I would sugest not to use opera web browser for web login. and once set to correct mode ONLY use WINBOX!! I had a box brick using opera browser over the wireless. then I had to netinstall to recover unit but was success thanks to baltic tech help.
I am still waiting on what to set to kick clients when signal goes lower then what I need because it causes unit to hang data.
oh and speed test today at noon using web site on a laptop connected to another wireless router inside clients house 15mb download and maxed my upload at steady 5mb upload from client. the speed may have been more but on lunch break didnt have time to play around since i forgot to change the ip from manual at customer house. hope this helps.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Thu Jul 25, 2013 5:31 am

Here is a screen shot of ap bridge running with some steady data moving. maybe video streaming. The ping window is of the client. Connection time is correct, I rebooted today at around 12pm, before that it was 10hrs or so no loss.
You do not have the required permissions to view the files attached to this post.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Tue Aug 06, 2013 7:07 am

Back from vacation... current settings worked while away and was solid. I yesterday I connected connection #2 and had both connections streaming video, I then noticed very high ping and low data, including connects and disconnects. So I did a lot of reading and found the issue. Legacy B 1,2,5,11 using mixed mode was causing a lot of problems. This is not a mikrotik, router os, driver, or chipset issue... but is in fact a known issue with all wireless connections. Basically N knows when N is talking and tells others to wait till ready. G also knows when N is talking and N knows when G is talking. But when B is talking on a N and G connections are alive it cant hear both because B clients do not know when other N and G clients are talking because they can not hear them and B does not tell them N or G is busy. So if your mixing bgn then it will cause issues if all are using data. Here is the testing settings for this. Keep unit in BGN mode. In advanced mode, Data Rates tab,
rate selection: advanced
rate: configured
supported rates B, none checked.
supported rates a/g, all checked.
basic rates B, none checked.
basic rates a/g, only 6mb checked.
the next setting I noticed speed increase. HT tab
ht tx chains: checked
ht rx chains: checked
ht amsdu limit: 8192
ht amsdu threshold: 8192
ht guard: any
ht ampdu priorities: ALL CHECKED
Now all these settings are applied to my unit, I can connect with client with others connected and I see very little change in pings to others connected. No more data loss during new client connection to already connected clients.
Hope this helps. I will post with any new updates.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Wed Aug 07, 2013 6:32 am

Tonight I changed the distance setting from my manually set number to dynamic and it now reports a correct km number!
This increased some speed and slightly better ping!
 
msty19
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Re: Metal 2 shpn Problem in WIFI

Wed Aug 07, 2013 11:35 am

using a total of 130 pieces of metal 2. I prefer the sector as the antennas. the same way as omni, grid, .... memlunum I have no problem with a lot of metal from 5 to 2, and metal. I would always check CCQ during installation and always try to avoid places that will create interference.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Fri Aug 09, 2013 5:10 am

Today I made some testing with the advance settings...
I changed all advanced settings to mikrotik default values and everything went well until put under pressure
of a speedtest for long period of time. After several minutes I lost data to almost nothing and had disconnects
and reconnects. I changed everything back to my settings and everything was back to normal. I would suggest
for the default mikrotik settings in firmware to be changed to help new customers make connections with less
issues.
 
antoniost
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Re: Metal 2 shpn Problem in WIFI

Tue Aug 20, 2013 1:56 pm

I have no problems for the last 2-3 days, with the v6.2 firmware upgrade .
Everything seems to work properly tiil now with the default configuration.
Still waiting to see if any other issues will occur with more connected clients the next days.
 
gkrueger
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Re: Metal 2 shpn Problem in WIFI

Fri Aug 23, 2013 3:12 am

I don't know if this will help anyone or not:

I was having similar problems with my Metal 2Ghz model with the factory installed v5 of the ros. Same issues with an upgrade to 6.1 as well as 6.2.

This was very frustrating until I discovered someone on the site using some older off brand 2GHz outdoor wireless cameras about 300m from the device. With the devices turned off the connections became stable and speed increased to what was expected for the available bandwidth.

I was able to diagnose the interference using the Dude software on a laptop which was plugged directly into the PoE.

It seems to me that the cameras were making a non-stop signal "drowning" out my other Metals with Omni's running WDS network.

I also increased the disconnect timeout to 10s from the default 5s.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Sat Aug 24, 2013 4:44 pm

gkrueger, was your end test using 6.2 firmware?
I am still on 5.25 firmware. Currently I have changed from BGN to G only setting. B only does not work or has very bad data loss. N Only does not put out faster data. G only connects fast and data is good at 2+ miles. This morning I had a metal radio lock up. I went to the log and it says client connected then had data loss and disconnected. after that my 2+mile metal disconnected, and then everything else froze on the wireless side. Nothing I do seems to fix that problem.
Although, I have noticed that the G only mode works a lot better and faster then my old branded unit.
I need to know if upgrading to version 6 firmware will help with issues?
 
gkrueger
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Re: Metal 2 shpn Problem in WIFI

Sun Aug 25, 2013 7:05 pm

Scott,

Actually I have currently:

2 x Metal 2GHz purchased a few months ago that I upgraded from 5.25 *Software* version, *firmware* is a different version. I have not altered the *firmware* on any devices. Upgraded to 6.1 version of the OS via netinstall.

2 x Metal 2GHz purchased a few weeks ago upgraded to *software* version 6.2. This is when I noticed that the *firmware* version had a newer release version so I have been thinking about upgrading the *firmware*

I'm not clear on the difference but I do know the firmware is different from the software version.

So to recap:

2 x Metal 2GHz with 9dBi Omni antenna
Software v6.1

2 x Metal 2GHz with 9dBi Omni antenna
Software v6.2

I am still working with configuration of the 4 devices but I have the WDS Mesh working on a single subnet. I have noticed that the Portal to the Mesh that is the only device connected via cat-5e to the main router which is connected to the "internet". Anyways, this device will stop "working" with the wireless like it does not show on the list (SSID) but still responds to winbox (shows in the winbox ... list after a delay). This has always been fixed by a power cycle, which it comes right back. I have also noticed when the wireless doesn't seem to be working (showing on the SSID list on client) it's actually busy using the wlan device to scan or snoop or some other tool or once I had set it to "wds slave" mode for the wireless mode and it was scanning for available WDS devices so it wasn't showing on the SSID list.

This is my first time using RouterOS devices and I am a somewhat experienced wireless (wi-fi) installer. I have just used off the shelf Belkin or Linksys devices up till now. I was rather worried about my first experiences with these Metal devices but now it seems maybe all my issues were caused by either interference of outside RF at the site, or bad configuration.
 
scott46953
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Re: Metal 2 shpn Problem in WIFI

Mon Aug 26, 2013 5:50 am

I will upgrade to 6.2 within this next week and test it. I will report back with B only, N only, G only, and MIX BGN.
gkrueger, don't forget about the watch dog. The watch dog will ping an ip address on the wireless and when it stops pinging it will reboot the device for you and record the log if needed. This is saving me from unplugging. I tried 4 hour in the setting and it was to long. so I have mine set for 1 hour. The only down fall of the reboot is the metal stops all my other wifi devices on other channels while it reboots, and this can cause the other devices to reboot as well since it causes no ping for the watch dog. But at least they are close to being is sync with the hour.
 
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Re: Metal 2 shpn Problem in WIFI

Wed Aug 28, 2013 11:38 am

I have 2 x 2,4Ghz Metals in a 9kM link on 25dBi mesh antenna. With default power setting signals into -30's on the other end!
Set radios now to -23dBm to get signals in -50 to - 60dBm range.
Station-bridge on one end, bridge mode on the other. (So a bridged link running over them.)
Both running v6.2 and updated firmware.

While in default power on 20/40Mhz NV2 channel 14 (Japan) units produce a stable 150Mbps conn.rate with an over 100Mb aggregated tcp traffic, units collapse each time after some 20 - 50 seconds.
Its usually the client that needs a reboot to get it back working again.

I have been playin now for over a week to get the link stable but without success...
Tried to swap AP-station, same results but now the other units needs the reboots...
Tried to use nstreme but don't seem to get any reasonable traffic over the link.
Tried with fixed conn. rate and with default; same results.
Tried to lower power step by step. Problem persist with result that powers lower than 21dBm units wont talk to eachother no more while the are still connected with -65dBm and 150dBm conn. rate!
Tried units by day, but also by night and in the rain. Same results so temp. can't be an issue.

When idle the links stays running for days. But everybit more traffic than say 5Mb above, station drops and need a reboot. (just disabling->enabling wireless is not good enough, soft reboot is needed.) Sometimes also the AP wireless crashes... (radio stops because I can't even do a scan anymore to 'see' what can be seen. Scan stays empty.)

After reading all these post here and hearing some other similar stories from a friend of mind I am thinking MT should actually stop selling these units or solve the problem.
The problem itself is imho the radio's. The are not stable and under significant load just collapse.

I think these units have to go RMA....

OH, by the way. The link runs over a town with therefore several hundreds of wifi signals to be picked up. Some with strengths upto -50! Hence I use channel 14. I am the only one there.....
But since the channel 40Mhz wide I am basically covering the whole 2,4Ghz band.
So yes, interference can be the issue. But if the metal is not able to handle this it is not even worth putting it on the market! For empty 2,4Ghz spectrum you have to fly to the moon! :lol: (And probably still picking up signals from us....)
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Rudy R. Puister

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Re: Metal 2 shpn Problem in WIFI

Wed Aug 28, 2013 11:42 am

Rudy, start with supout.rif file made at the moment when "it's all bad" and we will see what is happening. It could be software, could be hardware, but email that file to support first.
No answer to your question? How to write posts
 
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Re: Metal 2 shpn Problem in WIFI

Wed Aug 28, 2013 2:24 pm

I can only make supout.rif after the reboot, when its all working again... it that any good?
I even set watchdog to produce one if the ping to the other end of the link fails.. but watchdog doesn't produce any files. Basically it means the unit really crashes, isn't it?

If the supout.rif from after the reboot is ok I will send that to support?
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Re: Metal 2 shpn Problem in WIFI

Wed Aug 28, 2013 2:46 pm

we need the support output file which is made before reboot - when the problem is happening.
 
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Re: Metal 2 shpn Problem in WIFI

Wed Aug 28, 2013 3:29 pm

we need the support output file which is made before reboot - when the problem is happening.
Ok, so I make the support output while I set the unit such it will crash.. it usually happens within 30 secs... not enough time to make a support output. But I'll give it a try....
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Re: Metal 2 shpn Problem in WIFI

Sat Oct 05, 2013 9:54 am

This is one very interesting topic. Not because Metal 2 obviously has issues but because support@mikrotik.com is not working/replying at all.
I have very similar issues with a few Metal 2 devices I have bought that are loosing client registrations until rebooted and managed to capture the supout files before reboot while in a frozen state. Sent them to the email address above and haven't received an answer at all for 10 full days now. Is there maybe some other support email that IS working ?

As for Metal 2SHPn, I have found out that firmware upgrade from stock 3.02 to latest 3.09 helps in a way that problems don't occur for a few days, maybe even a week or two, but eventually it will happen, so it doesn't solve the problem. For me, the workaround is to schedule a nightly reboot of the device ...

Thanks,
Ivan
 
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Re: Metal 2 shpn Problem in WIFI

Thu Oct 17, 2013 1:55 pm

does the problem with Metal2SHPn‏ still exist ?

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