Hi guys, I had a wireless broadband service in my city for about 1-2 weeks and I have problems with the internet that it becomes very unhealthy (latency and the speed) sometimes and I have to tell it to my ISP and they fix it. But problem is that this problem occurs every week after they fix it.
From the trace route results, I think third one is the base station thay my SXT connected to...
When my internet is healthy, I get my high speeds at a fixed straight line and my pings are wonderful to the base station.
But when it is unhealthy, this is what I get.. It usually not respond, speeds are getting very low.
By the way, my signal strenght is 5/5 (Excellent), yet my ISP tells me that there is a wireless interference in my area that this occurs and they fix it (I think) by changing the channel (they do not tell how they fix it) but the fix is temporary. I need an permanent fix, Im starting to think that the base station wireless module cannot handle too many customers so this happens. When ping the base station from outside like online ping service from germany I get stable pings like 75 ms all the time so I guess their bandwidth is not the problem.
And this is the SXT they installed and the base is on the tallest white building next to the red one says MERIT. Distance is approx. 350 mt.
So guys, what is the problem you think? Im at a loss right now... What can I do? Or tell them to do? ( If they listens me )