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nikc
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Joined: Wed Jul 13, 2016 6:05 pm

Daily error - wrong challenge (not requested) (4), next attempt at Aug/03 01:03:02

Thu Aug 02, 2018 11:30 am

Every morning I come in and I have 2 or 3 remote sites that are offline due to the local agent on site showing this message:

Image

It's starting to cause issues as we loose all the bandwidth stats when in this state ...

Anyone else seeing it ? Understand what it means ? Can recommend a fix ?

Clicking reconnect immediately solves the issue ...

Thanks
 
nikc
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Topic Author
Posts: 165
Joined: Wed Jul 13, 2016 6:05 pm

Re: Daily error - wrong challenge (not requested) (4), next attempt at Aug/03 01:03:02

Tue Aug 07, 2018 12:26 pm

So this is what i woke up to this morning .... its the same most mornings ...

Image
 
nikc
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Re: Daily error - wrong challenge (not requested) (4), next attempt at Aug/03 01:03:02

Fri Aug 10, 2018 11:38 am

OK - dug a little deeper ....

The timing of this is in line with when i backup the dude server with this cmd:

/dude export file="$dudeconffilename_$now.$dudeconffileext"
/dude export-db backup-file="$dudedbfilename_$now.$dudedbfileext"

Anyone from MT care to comment or do i need to open a case, this morning every device was disconnected ?

Thanks
 
nEON
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Joined: Wed Aug 01, 2018 10:09 am

Re: Daily error - wrong challenge (not requested) (4), next attempt at Aug/03 01:03:02

Mon Sep 03, 2018 9:39 am

Same situation here
daily "wrong challenge (not requested)" error solved quickly by pressing reconnect on router
It's annoying do it every single day, any help?

nikc had dude export info, but for us - there isn't any action daily - only weekly (script started by scheduler) backup + export -> to mail

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