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Michele
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Joined: Thu Aug 04, 2016 12:35 pm

not receive notifications from devices that depend on a device of a top node

Mon Nov 21, 2016 12:50 pm

Hi
Is there a way to not receive notifications from devices that depend on a device of a top node?
e.g. if I have a switch with 5 devices connected and it gets disconnected, is it possible to receive only a notification from the switch instead of 1 from the switch and 5 from the other devices?
it is useless to receive hundreds of emails when the problem goes back to a single device
Thanks
 
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nickshore
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Re: not receive notifications from devices that depend on a device of a top node

Mon Nov 21, 2016 1:15 pm

Yes you can set the parent on each device.
Nick Shore MTCNA MTCWE MTCRE MTCINE MTCTCE
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Michele
newbie
Topic Author
Posts: 28
Joined: Thu Aug 04, 2016 12:35 pm

Re: not receive notifications from devices that depend on a device of a top node

Mon Dec 12, 2016 3:55 pm

Thanks that worked but sometimes I still get some e-mail from a child device, I think it is due to the polling synchronization: the polling on the child device came before the polling on the parent device, so I get the child e-mail anyway
Is there a workaround?

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