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Yayadmin
just joined
Topic Author
Posts: 1
Joined: Wed Apr 17, 2019 11:27 am

[Notification] Set Email

Wed Apr 17, 2019 11:42 am

Hello,

First, apologize for my bad english.

I use the Dude 6.42.

I have a issue with the email notification, i want a notification send 30min after the services on a device is down and a notification send directly when it's up. Today when a service is down a got a mail 30min after but in the 30min the service is up and send a mail
screen1.PNG
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but i don't want a notification if the service is up in the delay of 30min.

Thanks for reading.
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slech
Long time Member
Long time Member
Posts: 533
Joined: Thu Feb 14, 2008 4:03 pm
Location: Moldova, Chisinau

Re: [Notification] Set Email

Sun Apr 28, 2019 6:32 pm

Hello Yayadmin,

If I understand you correctly you want to receive a notification about service Down only after 30 minutes of Downtime and you also want an Up notification when it comes up.

In such case you may use Poling settings:
Probe Interval: 30s
Probe Timeout: 10s
Probe Down Count: 60

As a result:
1. You will be notified about service Down after 30s*60=1800s=30m
2. You will be notified about service Up in ~ 30 sec after it will be resumed to normal.

For more information you may look at Dude Outage time and Service down time.

Thank you!
sorry for my english

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