Community discussions

MikroTik App
 
elixx
just joined
Topic Author
Posts: 4
Joined: Fri Mar 29, 2019 8:41 pm

(BUG) Dude Client crashing on device details and charts

Sat Jun 27, 2020 5:01 pm

Since the last upgrade to v6.47, my Dude client crashes on a number of devices when I mouse over them in the Map view (charts start to appear and then client disconnects and starts reconnecting)
The same thing happens with when I try to view those device's details / settings screen -- Other devices are clean and work normally.

It appears to be related to some of the device's recorded chart data, because if I go into the "services" view, so no data is enumerated, and remove all the services on the device, then rediscover the services, that device will be fixed and work fine (at least for a bit).

I tried taking a Dude backup and using the sqlite3 DB's "obj" INSERT statements on a clean, new Dude DB (as described in https://wiki.mikrotik.com/wiki/Manual:T ... _db_repair) to remove all of the historical chart data, but the problem returned shortly after, even with all the historical data removed and 'fresh' devices created in the DB.

I've also tried playing with the rollup values (Raw keep time / 10 min / 2hr / 1 day rollup times) but it doesn't seem to have had any effect.

I have used the Dude for about 4 or 5 years now, and used to have a lot of historical data and a somewhat developed configuration for my environment. But given the recent problems I'm considering finding other monitoring solutions. I already trashed the old backup, so historical data doesn't matter now, but I'd really like The Dude client to stop crashing, and to be able to continue using it normally, again.
 
User avatar
xvo
Forum Veteran
Forum Veteran
Posts: 714
Joined: Sat Mar 03, 2018 1:12 am
Location: Moscow, Russia

Re: (BUG) Dude Client crashing on device details and charts

Sat Jun 27, 2020 5:31 pm

I'm experiencing the same on at least one of monitored devices.
 
elixx
just joined
Topic Author
Posts: 4
Joined: Fri Mar 29, 2019 8:41 pm

Re: (BUG) Dude Client crashing on device details and charts

Sun Jun 28, 2020 3:55 am

It seems like it is related to recorded SNMP data, but the keeps recurring even after service data is removed, after some more logging occurs
 
sid5632
Member
Member
Posts: 397
Joined: Fri Feb 17, 2017 6:05 pm

Re: (BUG) Dude Client crashing on device details and charts

Sun Jun 28, 2020 4:03 am

I'd really like The Dude client to stop crashing, and to be able to continue using it normally, again.
Wouldn't we all...
But there's seemingly zero interest from the only people who can fix it.
 
eddieb
Member Candidate
Member Candidate
Posts: 168
Joined: Thu Aug 28, 2014 10:53 am
Location: Netherlands

Re: (BUG) Dude Client crashing on device details and charts

Sun Jun 28, 2020 8:43 am

at least file a bug report to support@mikrotik.com ...
Running 6.47 (stable) on :
CCR1009-8G-1S (2x ipsec/l2tp site-to-site, ipsec/l2tp roadwarrior, dhcpd, dns), CRS125-24G-1S, RB1100, RB962UiGS-5HacT2HnT (10pc), RB931-2nD, RB951, RB750GL ,RB2011UAS-RM, RB750Gr3 running dude
 
User avatar
vecernik87
Long time Member
Long time Member
Posts: 678
Joined: Fri Nov 10, 2017 8:19 am

Re: (BUG) Dude Client crashing on device details and charts

Tue Jun 30, 2020 5:50 am

Reported as well. Hope they will look into it. Current status simply means I can't use it at all and I don't know whether I should start looking for something else or not. Even with small bugs and lack of development, TheDude was much friendlier monitoring system than any other which I tried.

edit: According to support reply [SUP-20571], they were able to reproduce it (not surprising :D) and they will look into it.

Who is online

Users browsing this forum: No registered users and 8 guests