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bug in 3.4? - bitrate not showing

Posted: Tue May 26, 2009 7:19 am
by FiShYmAn
as per the title, all the links between the devices i have on my network have stopped displaying the bitrate at what is currently travllign through an interface like ether1, wlan1, etc etc

all my link state 0bps up and down, i am running windows server 2003 standard, this has only happened since upgrade from 3.1 to 3.4.

anyone else have this problem?

Re: bug in 3.4? - bitrate not showing

Posted: Wed May 27, 2009 6:58 pm
by olorin
Yes, I am also having this problem. Links either show zeros or the bitrate stops updating. In the case of links displaying zeros, double-clicking the link and clicking "OK" on the Settings... screen seems to get them working again. If the bitrates stop updating, I have to go to Settings on the device the links are attached to and re-enter the password. Links immediately start displaying data rates again. This isn't a good fix, though, since we're missing out on the historical data (graphs, etc) for these links.

Dude 3.4

Links in question are all routeros mastering type.

Re: bug in 3.4? - bitrate not showing

Posted: Wed May 27, 2009 7:15 pm
by lebowski
Yes folks have been switching to SNMP mastering type to get around this bug...

They need to fix it.

Re: bug in 3.4? - bitrate not showing

Posted: Thu May 28, 2009 3:11 am
by FiShYmAn
good to hear im not the only one, i rely on the dude and its an awesome program, this is the only bug I have found that affects me directly.

Re: bug in 3.4? - bitrate not showing

Posted: Mon Jun 01, 2009 5:35 pm
by thiele
Hi!!


I'm using a 2003 server with dude 3.2 and got lots of bit rate graphing problems here

Dude was working perfeclty until 1 week ago, than after a windows upgrade the problem begun. I dont
know if its just a coincidence or one of upgrades has affected Dude in some way.

When the problem occour, if you go Settings -> snmp the monitored interface is not shown anymore. Sometimes
refreshing list or disable/enable snmp you can see interface and graphs are displayed again.


Jorge

Re: bug in 3.4? - bitrate not showing

Posted: Wed Jun 10, 2009 12:41 am
by kblazk
I see this also,

The problem is not with the Dude v3.4, this problem is on the RouterOS end. Was running fine with ROS v3.15 on all the devices. As soon as we upgrade that device to ROS v3.24 we loose our bitrate's. :(

Re: bug in 3.4? - bitrate not showing

Posted: Thu Jun 11, 2009 3:01 am
by kblazk
i've opened a Ticket #2009061066000474 on this issue

Re: bug in 3.4? - bitrate not showing

Posted: Mon Jun 29, 2009 4:09 pm
by amode
So, was there any feedback on this one? We also got this after updating to latest (3.25) routeros.

Re: bug in 3.4? - bitrate not showing

Posted: Thu Jul 02, 2009 5:30 am
by FiShYmAn
im still waiting, and no luck yet, i still have no bitrates showing even upgrade to 3.25 as well, its deff a bug.

Re: bug in 3.4? - bitrate not showing

Posted: Thu Jul 02, 2009 5:41 pm
by miahac
I am getting links change their snmp port number, showing the wrong data. It seems every port on one switch is wrong. I changed it and the next morning, same problem.

Re: bug in 3.4? - bitrate not showing

Posted: Tue Jul 14, 2009 5:09 am
by pjulian
Any update on this guys, we are having the same prob, all good until upgrading our router to 3.25, it stopped working straight away
Using Dude 3.4 running on Windows 2K3 Std, a bit annoying....

Interesting thing though, when you open the settings page of the device the links start to show bitrates and they keep working whilst you have the device properties screen open.

Regards
Paul

Re: bug in 3.4? - bitrate not showing

Posted: Wed Jul 15, 2009 2:04 am
by FiShYmAn
this has been going on for a few months now, what is mikrotik doing about it? if a ticket was logged something should have come from it!

come on mikrotik we want our bitrates back!!!

Re: bug in 3.4? - bitrate not showing

Posted: Wed Jul 15, 2009 3:00 pm
by amode
Tried this again on latest 3.26, but still no change (at least for me)

I'm confused if this bug is so low-prio for these guys that no one really cares....

:?

Re: bug in 3.4? - bitrate not showing

Posted: Thu Jul 16, 2009 1:37 am
by pjulian
That's a bummer, I was going to upgrade tonight to see if 3.26 fixed the prob, I suppose as it's not a real functional issue it's not high priority, it's just a pain in the neck.

Regards
Paul

Re: bug in 3.4? - bitrate not showing

Posted: Sun Aug 02, 2009 4:05 am
by pjulian
I can confirm that without any changes to The Dude and downgrading a router which was having this problem to 3.22 the problem is fixed, it is definitely an ROS problem.

Incidentally, I have downgraded because there were just so many issues with 3.26 and 3.27, I just could not run in production.

regards
Paul

Re: bug in 3.4? - bitrate not showing

Posted: Tue Aug 18, 2009 11:09 pm
by jasonsmith2
To confirm everyone's findings:

This "bug" appears in *all* RouterOS version above 3.22. Versions 3.23 - 3.29 do not read the bitrate when using RouterOS mastering on the link, unless you keep the "settings" window open for that particular router. Once you close the settings window, the Dude will stop collecting the bitrate for the router.

The only other option is to downgrade to 3.22, and hope Mikrotik finds time to resolve this issue in an upcoming RouterOS release.

Re: bug in 3.4? - bitrate not showing

Posted: Fri Sep 11, 2009 3:57 pm
by phendry
Has anyone received confirmation from Mikrotik that this is a known bug and that they are working on it?

Re: bug in 3.4? - bitrate not showing

Posted: Tue Sep 15, 2009 2:45 pm
by phendry
;)
Hey Normis, whilst you're on is there any chance you could confirm this is a known bug that is being worked on and that it is a RouterOS version issue rather than Dude version issue?

Re: bug in 3.4? - bitrate not showing

Posted: Tue Sep 15, 2009 2:48 pm
by normis
I really have no idea, we have some Dude installs where bitrates are showing fine in v3.4. What kind of links are they? Double click on that label to see the source of this data, and verify that it's still available (ie. there is no problem in SNMP).

Any screenshots?

Re: bug in 3.4? - bitrate not showing

Posted: Tue Sep 15, 2009 2:56 pm
by phendry
SNMP has no problems. It is when you use RouterOS to get the bit rates. For me it seems to happen when Dude looses connectivity with the router that is supplying the statistics for a length of time. I guess the Dude creates a TCP session with the router but when it looses connectivity it only retries a few times before it gives up?

Re: bug in 3.4? - bitrate not showing

Posted: Tue Sep 15, 2009 3:01 pm
by pjulian
Nice to be back on topic finally....
This IS a problem Normis, but it is the way that 3.4 talks to RouterOS that is the problem, it makes no difference if the link is setup as a RouterOS or SNMP link. As soon as we upgraded this router from 3.21 our problems with the bitrate started.

Here is an example, this link shows no bitrate, as soon as I have opened the link graph it starts showing data.



Regards
Paul

Re: bug in 3.4? - bitrate not showing

Posted: Thu Oct 01, 2009 8:11 pm
by elkolo23
i just fixed it by adding the dude package to the routerboard.. then in dude interface in widows just clic on the device and check where it says dude server..

i just started working again...

Re: bug in 3.4? - bitrate not showing

Posted: Fri Oct 02, 2009 11:07 pm
by ejansson
Not going to work on our switches!!!

Re: bug in 3.4? - bitrate not showing

Posted: Sat Oct 03, 2009 12:35 am
by elkolo23
link type point to point...
bitrate just shows for 1 sec and then stops....
definetly something is really happening...
versions affected routeros 3.23-3.30

Re: bug in 3.4? - bitrate not showing

Posted: Sun Nov 01, 2009 12:20 pm
by Chupaka
Normis, any news? I faced this too - interface rate isn't monitored via 'routeros' type (not snmp)

Re: bug in 3.4? - bitrate not showing

Posted: Wed Dec 16, 2009 8:30 pm
by BulleriNET
Ok this still does not work in 3.30 we are having issues does mikrotik have any idea when this will be resolved

Re: bug in 3.4? - bitrate not showing

Posted: Wed Dec 16, 2009 10:18 pm
by Chupaka
v4.1 - not fixed too, by the way =)

Re: bug in 3.4? - bitrate not showing

Posted: Thu Dec 17, 2009 12:26 am
by tscarborough
I am having the same problem and is sporadic which devices have the problem. Older versions of routeros seem to work and newer "versions 3.25 - 4.2" are the ones that are having the issues, but I do have some with version 3.30 that are working. It will start updating again If you open the device up then select the routeros and interfaces. Soon as you close the Device properties window it stops reporting the speeds. It seems to be a problem with not keeping the interface listing active or not polling it on a regular basis.

I do agree this is a rather serious problem because we monitor many devices this way and I would hate to have to go back and change them to snmp and some that would be next to impossible to do.

Re: bug in 3.4? - bitrate not showing

Posted: Mon Jan 04, 2010 10:26 pm
by FiShYmAn
I am still having this Issue STILL, I have updated the dude to be 3.5 and still no change.

Re: bug in 3.4? - bitrate not showing

Posted: Thu Apr 08, 2010 10:47 pm
by BulleriNET
Bump
4.6 still no fix Normis any news

Re: bug in 3.4? - bitrate not showing

Posted: Sun Jun 20, 2010 1:46 am
by FiShYmAn
this problem has now been solved, my entire network has finally been been upgraded to routeros 4.9 and I am running dude 3.6 and all rates are now showing without any issues at all :D :D :D