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llaporta
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Posts: 10
Joined: Fri Nov 13, 2015 1:25 pm
Location: Buenos Aires

RB962UiGS-5Hac (HAP AC) not booting, no link

Sat May 20, 2023 1:19 am

Hello
I have a brand new router that worked a day and then this happened.
It's a HAP AC (RB952UiGS-5HacT2WnT

on power UP i get only power led, nothing else, i hear 2 short TICs and nothing else, I have NO LINK on any port, no POE and no power on the USB connector.
obviously I will not try netinstall because I have no link on any ethernet port :(.

is there is any documentation about what to try?, check for voltages for example? or read the RS232 to see where it get's stuck, because I think something is working because of the first two short tics on power on.
tried powering it via POE (port 1) same result as the DC Jack.
measured all the fuses are OK.
This router costs 300 dollars in my country, i cannot buy another one at that price, so if someone have any ideas what to try or any specific documentation of this model would be great.
tried the short 3 second reset, the normal reset and the very long 310 seconds one, nothing.
thank you

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