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mohanad1989
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Ethernet - link down

Mon Sep 04, 2023 5:49 pm

Hello,

I'm currently facing an intermittent issue with a link going down and then coming back up on the CCR2004-16G-2S+ RouterOS 7.11, affecting both the WAN and LAN ports and consequently impacting the service.

I've taken several steps to address the problem:

-Replaced the cables.
-Manually configured the interface speed to 1 Gbps after disabling auto-negotiation.
-Deactivated loop protection.
-Restarting the device.

Example of the recurring log entries appear as follows every few minutes:
22:16:44, interface, info ether1- link down.
22:16:47, interface, info ether1- link up (speed 1G, full duplex).

I'm actively working on resolving this issue to restore stable connectivity.
any help is appreciated

Thank you
 
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mkx
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Re: Ethernet - link down

Mon Sep 04, 2023 8:39 pm

7.11.1 changelog contains quite a few items mentioning bridge and stability in same sentence. Some mentioning bugs introduced in 7.10 or 7.11 ...

Beware that 7.11.1 contains a bug in DHCP server, so you probably want to upgrade to 7.11.2.
 
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mohanad1989
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Re: Ethernet - link down

Tue Sep 05, 2023 4:42 am

7.11.1 changelog contains quite a few items mentioning bridge and stability in same sentence. Some mentioning bugs introduced in 7.10 or 7.11 ...

Beware that 7.11.1 contains a bug in DHCP server, so you probably want to upgrade to 7.11.2.
Thank you, I upgraded tp OS 7.11.2, Hope the issue will be resolved
 
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mohanad1989
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Re: Ethernet - link down

Tue Sep 05, 2023 8:29 am

Unfortunately, after upgrading to OS 7.11.2, the issue still exists.
 
patrickmkt
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Re: Ethernet - link down

Tue Sep 05, 2023 1:50 pm

I also had my ether 1 port going up and down recently on a CCR1036.
I too changed cables without success.

I have not found the solution yet, but for the time being, I migrated to another eth port that was available to get my system running.
 
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mohanad1989
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Re: Ethernet - link down

Tue Sep 05, 2023 7:56 pm

I also had my ether 1 port going up and down recently on a CCR1036.
I too changed cables without success.

I have not found the solution yet, but for the time being, I migrated to another eth port that was available to get my system running.
If I'm the case is only ether1 then im ok can change the port, but its happening in all used ports! The issue wasn't happening on os 6.49 only happens with os 7
I hope mikrotik do something about it
 
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mkx
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Re: Ethernet - link down

Tue Sep 05, 2023 10:04 pm

Such things are hard to replicate. So ideally you would create a supout.rif file while any of ports are down and another one soon after the flapping port gets up again. Then open a support ticket and provide both files to MT. That would give them chance to figure out what's happening.
 
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mohanad1989
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Re: Ethernet - link down

Wed Sep 06, 2023 5:06 am

Such things are hard to replicate. So ideally you would create a supout.rif file while any of ports are down and another one soon after the flapping port gets up again. Then open a support ticket and provide both files to MT. That would give them chance to figure out what's happening.
Thank you, I have upload the support.rif to Mikrotik support hope they reply me
 
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mohanad1989
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Re: Ethernet - link down

Thu Sep 07, 2023 12:54 pm

Here is a screenshot, can anybody help me?

Image
 
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Ca6ko
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Re: Ethernet - link down

Thu Sep 07, 2023 1:17 pm

Category 6 cables? If yes, try changing to cat5
 
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mohanad1989
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Re: Ethernet - link down

Thu Sep 07, 2023 1:27 pm

Category 6 cables? If yes, try changing to cat5
I already tried to change the cables, and this issue is not happening with our router running Os 6.49 only the router with Os 7
which I suspect is software or hardware issue
 
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Ca6ko
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Re: Ethernet - link down

Thu Sep 07, 2023 10:21 pm

downgrade 7.8
 
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mohanad1989
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Re: Ethernet - link down

Fri Sep 08, 2023 6:29 am

downgrade 7.8
Thank you for your suggestion, I done downgrade but the issue still happen
 
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Ca6ko
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Re: Ethernet - link down

Fri Sep 08, 2023 9:17 am

but the issue still happen
Downgrade the version until the problem goes away
 
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mohanad1989
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Re: Ethernet - link down

Fri Sep 08, 2023 5:01 pm

but the issue still happen
Downgrade the version until the problem goes away
I downgraded until 7.4.1 which is the factory firmware and still happen!!!
 
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mohanad1989
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Re: Ethernet - link down

Mon Sep 11, 2023 4:45 pm

I installed a Switch between WAN and Mikrotik and noticed it worked without the port dropping!
Like in the photo below
any idea why?

Image
 
beeonline
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Re: Ethernet - link down

Wed Sep 27, 2023 9:09 am

I have many towers where i get link flapping.
Some of them happen every day, others - randomly.
Many just don't flap at all.

The switches i use are CRS326

Not i have 2 main places where it happens a lot:
CRS326 + LHG60
There are other LHG60's in the same spot and only one would drop the link. Cable has been replaced, no change.

CRS326+UBNT PowerBeam AC5 Gen2

It randomly switches to 1gbit, than drops to 100mbps a hundred times a day.
After some time it will stop flapping and works ok, than next day it starts again.
SNR in the ubnt antenna is 30 at all pairs..

I use the same shielded cable for the links.

UPD:
And now when i disabled auto negotiation,
interface status says 100mbps full duplex, but in the powerbeam it says 100mbps half duplex. Which one to trust?

FW versions are latest for today (CRS326 was 6.47 until today, but nothing changed after upgrade both FW+Bootloader)
 
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mkx
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Re: Ethernet - link down

Wed Sep 27, 2023 10:59 am

And now when i disabled auto negotiation,
interface status says 100mbps full duplex, but in the powerbeam it says 100mbps half duplex. Which one to trust?
You should trust both sides ... because without auto negotiation each side uses whatever it's set to do. In your case you have a duplex-mismatch which can (and will) disrupt traffic occasionally (more if link is loaded higher). So by all means change settings so that they match on both sides. I'd go with full duplex unless you encounter some problems.
 
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Re: Ethernet - link down

Thu Nov 09, 2023 6:14 pm

I installed a Switch between WAN and Mikrotik and noticed it worked without the port dropping!
Like in the photo below
any idea why?

Image
hello, I encountered the same problem as you, you image link is down, could you please re-upload it again, how to put the switch, this problem has haunted me for so long.
 
mada3k
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Re: Ethernet - link down

Thu Nov 09, 2023 8:45 pm

Are you using shielded cables?
 
Soochi
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Re: Ethernet - link down

Tue Nov 21, 2023 1:02 pm

This seems like a new thing cause i started experiencing this and all ports go off and on affecting connection stability.
 
Try2StopMe
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Re: Ethernet - link down

Tue Nov 28, 2023 10:27 am

The same goes for CCR2004-16G-2S+, RouterOS v7.12.1. There are random port drops
Image
You do not have the required permissions to view the files attached to this post.
 
djani
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Re: Ethernet - link down

Thu Nov 30, 2023 9:58 am

Hello.
I have the same problem with my: CRS354-48P-4S-2Q+ I have four of them.
All have random port drops.
Changing Cables didn't help, upgrade and downgrade also.
Switching off Poe also didn't help either.
Currently they working on verssion: 7.12.1

I'm out of ideas.
 
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Re: Ethernet - link down

Sat Dec 02, 2023 9:58 am

Hi everyone.
I want to tell the same story with CCR2004-16G-2S+, RouterOS v7.12.1.

Half of the ethernet ports are simultaneously going down at the same time for a few seconds. That happens with ports that are located on switch 2 inside the Mikrotik. please see the attached image.

1. mohand1989, could you check if that happens with all of your ports or if it is related to ports on one internal switch?
2. If someone from Mirkotik will read it. I would like some advice on what can I do with it.

Thank you.
You do not have the required permissions to view the files attached to this post.
 
toquanghieu
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Re: Ethernet - link down

Fri Jan 05, 2024 2:47 pm

I get same issue with my rb5009 on 2.5G port, do you have any idea to fix it
 
Simonth
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Re: Ethernet - link down

Fri Jan 26, 2024 8:26 pm

Same issue on a brand new CRS312-4C+8XG-RM aswell, both on 7.13.3 and on 7.13.2. On 7.13.2 it worked fine for about a day before it started happening, on 7.13.3 the links started to go down/up after 5mins.
 
Nisma
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Re: Ethernet - link down

Sat Feb 03, 2024 5:28 pm

Experiencing same issue on RB2011UiAS

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