Hi all,

Pls i need urgent help, I cant add new user nor are the existing user being controlled. I a m getting the erropr message "database disk image is malformed" in the log continuously. attached also is a screen shot of the error message.

I have try rebuilding the database but still the same.

The MT Router and the Userman are running on a HP latext branded system with 250G of Hard drive and 1M of RAM.

Pls help ... Urgent if u have any idea at all.

Pls help,

I have new clients and i can't add them, b-cos of this problem. What should i do i avoid reinstalling? in fact, re-installing is suicidal. and if that is the only option, would the problem not persist if i restore the backup?

Na wa oh! Everybody just bone me!! No suggestion, No contribution!!! Well, God dey.

I think that only solution is to reimport user manager database or even reinstall router.

Thanks!

I reinstalled the router but lost all in the database because reimporting the database still give the same error, meaning that the database was already corrupt before the last backup.

Thanks once again!

I suffered that problem a couple of times using versions prior to 3.22.

Contact Mikrotik support attaching a supout file, explain the problem and they may will recover your database. Then import again using a recent Usermanager (3.22 and up).

I detected this happened when a <3.22 UserManager was improperly powered off. Now, as long as it seems to be solved I am still afraid it could happen again, so I mantain a daily backup sent to a GMail account (>2.7GB storage) using my own SMTP server. Every some random weeks, I restore the last backup, and see if it works and then i delete the backups older than a week.

Hey all, im just facing the same issue and im trying to troubleshoot it without reinstall the router, ill let you know when i have results

Resolved

/tool user-manager database clear-log
I do clear log the error hide

Resolved

/tool user-manager database clear-log
I do clear log the error hide

You still use RouterOS 3.22????

Hey all, im just facing the same issue and im trying to troubleshoot it without reinstall the router, ill let you know when i have results

After... 8 years, no results?