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MikroTik App
 
rrmcguire
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Joined: Fri Dec 29, 2023 12:03 am

cannot login to user manager

Wed Jul 10, 2024 5:43 pm

Have router OS 6.49.8 and have user manager package installed and have reset the configuration on my mikrotik but when I try and login to usermanager at ip/userman

receive "invalid user name or password" this is using admin as the user name. I tried opening up a new terminal and entering /tool usermanager customer print and get "bad command name user-manager"

Any help would be appreciated.
 
erlinden
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Location: Netherlands

Re: cannot login to user manager

Wed Jul 10, 2024 6:04 pm

Are there any files that remained on the filesystem? You might need to delete them manually.
Or better...netinstall it with the latest v6 LTS (currently 6.49.13)
 
rrmcguire
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Re: cannot login to user manager

Wed Jul 10, 2024 6:43 pm

should I delete the user-manager directory and then reset the config again?
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rrmcguire
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Re: cannot login to user manager

Wed Jul 10, 2024 7:18 pm

got it....uninstalled user manager files, rebooted router and then reinstalled user-manager package.....thanks

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