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softwaremaniac
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IPTV issues during intensive tasks

Thu Apr 17, 2025 3:08 pm

Hello!

I have a Cisco router at one site followed by a CRS504, which goes two ways (office - CRS312 to endpoints) and (ground floor - study CRS304 - Living room - CRS304 to endpoints).

Whenever I back data up from my workstation to the server (both on CRS312 fiber connection, SMB/CIFS backup protocol), IPTV starts crashing, the rest of the network works well at that time and I can browse or watch the same IPTV normally on a different device.

I've discovered the traffic from the 312 goes to 504 as well for some reason instead of locally. Copy pasting works normally sometimes and other times it's slow (internet vs local). Minutes apart.

Tracert confirms the traffic is going locally and the only point is end device. Same gateway/DNS, both on static, so in theory, it should work normally.

I'm planning to replace the 312 with a 518 next week and see if that helps.

The issue has persisted through several firmware upgrades.

Any ideas welcome
 
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Re: IPTV issues during intensive tasks

Thu Apr 17, 2025 3:59 pm

Are the workstation and the server in different VLANs? But you've mentioned trace route producing only one hop, so probably not.
 
softwaremaniac
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Re: IPTV issues during intensive tasks

Thu Apr 17, 2025 5:45 pm

It's all in a single VLAN.
 
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TomjNorthIdaho
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Re: IPTV issues during intensive tasks

Thu Apr 17, 2025 8:35 pm

Re: ... Whenever I back data up from my workstation to the server ...
Re: ... IPTV starts crashing ...

What is the Ethernet link speeds on your interfaces ?
Do you see errors on any of your Mikrotik Ethernet interfaces ?
What is the normal bandwidth on all of your Mikrotik interfaces when you are not backing up data ?
How much bandwidth is used when you backup - with IP-TV disabled/stopped ?
 
softwaremaniac
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Re: IPTV issues during intensive tasks

Thu Apr 17, 2025 9:38 pm

2G speeds.
No errors.
2G is the speed, negotiating at 10G LAN speeds.
It depends on what I shape the backup to, but even at 200 Mbps the IPTV freezes. Bandwidth usage does not change much, IPTV only needs 25Mbps and that's peak.
 
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Buckeye
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Re: IPTV issues during intensive tasks

Thu Apr 17, 2025 11:09 pm

Can you post a network diagram showing how things are connected, and where the IPTV client that being affected is, and where the Backup client and file server the backups are being saved to are located? Where are the IPTV clients that are not affected connected?

Even a photo of a hand drawn sketch is much better than nothing.

in your OP you stated "I've discovered the traffic from the 312 goes to 504 as well for some reason instead of locally." Please elaborate, because that statement seems inconsistent with "Tracert confirms the traffic is going locally and the only point is end device." Does tracert from the file server to the backup client and verify that it is one hop as well? Was the traffic you were seeing only multicast or broadcast?

Are all ethernet connections loop free, or is RSPT involved? You hinted that the Backup client and the NAS were both connected directly to the CRS312, "Whenever I back data up from my workstation to the server (both on CRS312 fiber connection, SMB/CIFS backup protocol)", so unless the NAS has multiple connections I don't see how RSPT could be involved to force traffic to the 504.
 
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 12:13 am

Topology:

Router (Cisco)->CRS504->(splitting to the office and the ground floor) ->(office)CRS312-> (both workstation and the destination server are on this switch at 10G LAN links).The other half of CRS504 goes ->(ground floor - study) CRS304 (was previously a Unifi 1G switch) -> CRS304 (living room) (was previously a Unifi 1G switch) ->IPTV box and TV (auto-neg at 100 Mbps, both in the living room on the CRS304).
Where are the IPTV clients that are not affected connected?
On the 312, the workstation. I also tested on my laptop on wifi (plugged into 312).
Does tracert from the file server to the backup client and verify that it is one hop as well?
Tracert and ping do NOT work from the server to the workstation. The server cannot ping it locally, but outside pings like 8.8.8.8 and other local devices work well.
Was the traffic you were seeing only multicast or broadcast?
Multicast.
Are all ethernet connections loop free
Yes.
so unless the NAS has multiple connections
It does have multiple NICs, neither can ping the workstation locally.
 
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Buckeye
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 12:36 am

Since a link to a picture with the network drawing was posted in this post, I am removing the incorrect ChatGPT generated diagram.

Here's the file behind the link as an attachment which is easier to view at least for logged in users.
Screenshot-2025-04-17-235327.png
You do not have the required permissions to view the files attached to this post.
Last edited by Buckeye on Fri Apr 18, 2025 11:02 pm, edited 1 time in total.
 
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 12:41 am

Also, since you mentioned that Unifi switches were replaced, I have to ask did this work in the past without the freeze ups?

Also what is freezing up? The workstation? The IPTV client (and are the workstation and the IPTV client the same device)?

I am not going to play 20 questions, so until you provide more details, I will let others make guesses.
 
softwaremaniac
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 2:20 am

First off, please accept my apologies in not providing enough details:

https://ibb.co/qLxNN5Mf

Topology linked above.

Tracert and ping do not work due to security policies being applied to the machine. That was done long before things stopped working. I can remove device from management as a test as well.
Every device is in the same subnet.

Unifi switches have been replaced as part of my troubleshooting process. This issue has been going on for 6+ months. This did not help at all.

The freezing is only apparent on the IPTV realtime streams and things like Netlix if ran as an app from TV. Everything else works perfectly fine.
The IPTV client is a dedicated IPTV box set to a static IP and shaped to prioritize traffic as needed).
 
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 2:59 am

In looking at the url image

Everything is in the same vlan ?
Is anything doing nat ?
There are no duplicate MAC addresses for any Mikrotik-interfaces , devices ?
 
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 7:46 am

Looking at the updated topology, my guess is that accessing the NAS from the Server and transferring files probably produces some additional small percentage of broadcast or multicast traffic. The problem is that when you are transferring at 10Gbps (or even at only 2Gbps), a small percentage might still equal to something approaching or maybe exceeding 100Mbps, but still well below 1Gbps.

This broadcast or multicast traffic is propagated upstream to the CRS504 and then to the CRS304 Ground Floor and then to the CRS304 Living Room. Here we have two devices with only 100Mbps link, so this broadcast / multicast traffic might saturate those link or take a significant share of the available bandwidth.

Maybe you can sniff the broadcast/multicast traffic on the CRS304 Living Room to see if that's the case (you probably only need to monitor the Tx Stats and Rx Stats Broadcast and Multicast counters and don't even need to capture the packets)? If the culprit is multicast traffic, turning on IGMP Snooping everywhere might help? If it's broadcast traffic, maybe you can add a bridge filter on CRS304 Ground Floor to drop traffic with source MAC address Workstation/Server and destination MAC address FF:FF:FF:FF:FF:FF.

Or put those 100Mbps devices in their own VLAN.
 
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 12:21 pm

Update:

I was able to reproduce the issue last night and let everything run for 45 mins while I troubleshooted.

After a few minutes, the CRS504 gets slammed at 100%, CRS312 is close, but not as constant. The ground floor switches seem fine even under the heavy load. 50% tops.

At some point CRS504 goes over 300ms ping and eventually starts dropping packets.
 
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 4:52 pm

Switches should not experience any significant CPU load. As you see CPU pegged at 100%, this means your switches are misconfigured.
 
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Re: IPTV issues during intensive tasks

Fri Apr 18, 2025 10:37 pm

After a few minutes, the CRS504 gets slammed at 100%, CRS312 is close, but not as constant. The ground floor switches seem fine even under the heavy load. 50% tops.

At some point CRS504 goes over 300ms ping and eventually starts dropping packets.
When it happens the next time, save the output of
/tool/profile cpu=all
from each of the switches, then post. See https://help.mikrotik.com/docs/spaces/R ... 3/Profiler for reference to command.

Another useful low-level troubleshooting tool is
/interface ethernet print stats
Here is where to find documentation for that command: https://help.mikrotik.com/docs/spaces/R ... 1/Ethernet (then go to end)

If you were pinging the ip address associated with the CRS504, that is includeds any time waiting to get CPU time to respond to the ping, since that is a cpu function. If you ping another non-switch device on the other side of the CRS504, it will give you a more accurate indication of link saturation where the delays can be due to queuing waiting for the media.

Something is causing the CPU's to be involved, and as @mkx said, that should not be the case if only switching is involved. So you will probably need to post your sanitized switch configs if you want extra eyes to be able to look for possible causes.

For example to export for the CRS504 you could use the command:
NOTE: edited to correct syntax from "/export terse CRS504.rsc"; when an output file is specified it needs file= preceding the filename .rsc is default. Also removed 'terse" which makes each line standalone, but makes the line contain redundant output.
/export file=CRS504
which will save it to a file on the CRS504, or you can just leave the file name off, and select and copy to clipboard, then paste into a text file editor (e.g. notepad).

Then upload the configs in code sections on the forum, once for each affected device.

Documentation on exporting config to .rsc text file https://help.mikrotik.com/docs/spaces/R ... tionExport

viewtopic.php?p=1138349#p1138349 @anav's advice concerning hecklers on the forum.
Last edited by Buckeye on Sat Apr 19, 2025 11:57 pm, edited 2 times in total.
 
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mkx
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Re: IPTV issues during intensive tasks

Sat Apr 19, 2025 11:11 am

/export terse CRS504.rsc

Please, don't use terse, my eyes hurt when reading terse output. Ordinary export will do just fine.
 
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Re: IPTV issues during intensive tasks

Sat Apr 19, 2025 3:46 pm

I believe this is due to L3HW being disabled across the board I will enable it next week and test:

https://help.mikrotik.com/docs/spaces/R ... Offloading

Layer 3 Hardware Offloading (L3HW, otherwise known as IP switching or HW routing) allows to offload some router features onto the switch chip. This allows reaching wire speeds when routing packets, which would simply not be possible with the CPU.
 
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Re: IPTV issues during intensive tasks

Sat Apr 19, 2025 4:36 pm

/export terse CRS504.rsc

Please, don't use terse...
Terse is very good. Each line stands on its own, complete and makes cutting/pasting much easier. It also makes it easier to analyze someone else's configuration as you can just snip out the irrelevant stuff without worry about where a block begins/ends. Everyone should use it IMHO.
 
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Re: IPTV issues during intensive tasks

Sat Apr 19, 2025 11:11 pm

I am surprised the complaint was about terse vs incorrect syntax when specifying an output file

The correct command would be /export file=CRS504 or /export file=CRS504.rsc

As far as terse, I prefer the everything related on a single line format, because it makes comparing exports with something like winmerge much easier.
Also nice when using grep (or find on windows) to find all commands containing a specific string. Those don't work well when a command is split across several lines.

@mkx I am curious why reading terse output "makes your eyes hurt".

And btw, the documentation for /export is not very clear. What it says about "terse"

terse With this parameter, the export command will output only configuration parameters, without defaults.

Which says nothing about it not using \ continuation to split long lines across multiple output lines.

In fact it makes it sound like terse is the opposite of verbose, which it is not. You can use both terse and verbose on the same export, and if you include verbose it includes default items that are normally hidden (but for most things, it is just noise. However, comparing the output of verbose and terse can be educational. For example, using verbose will show that there is a pvid=1 on /interface bridge (at least when vlan-filtering=yes)

I think terse should have been named nowrap or nosplit. As far as I can tell, compact and verbose are more like opposites than terse and verbose.
 
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Re: IPTV issues during intensive tasks

Sat Apr 19, 2025 11:55 pm

@mkx

I just did a comparison with winmerge of the output of /export vs /export terse

I see what you mean, with /export terse every command is complete, but within a "stanza" like "/interface bridge", when terse is specified, every line includes "/interface bridge"; when terse is not specified, then only the different parts are included.

In EdgeOS (vyatta) it is a bit similar to output of "show configuration" (/export) vs "show configuration commands" (/export terse)

So for reading, I agree with you that plain "/export" is more readable than "/export terse".

For comparing outputs with previous exports, terse is probably better. And for finding all output related to a particular part of the output, terse is also better. e.g. to find all lines in an export related to "/interface bridge vlan" that is much easier to extract from "/export terse" than non terse "/export".

But for requesting output for reading in a forum question, I agree that /export without terse is more readable, just like a vyatta show configuration output is more readable than the output of vyatta show configuration commands.
 
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Re: IPTV issues during intensive tasks

Sun Apr 20, 2025 4:29 pm

form my experience more than a year IPTV and VoIP WILL NOT work with Mikrotik.
 
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mkx
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Re: IPTV issues during intensive tasks

Sun Apr 20, 2025 9:13 pm

I believe this is due to L3HW being disabled across the board
Again: if enabling L3HW oflload will solve your issue, then your CRSes are not configured as switches.
 
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Re: IPTV issues during intensive tasks

Sun Apr 20, 2025 11:22 pm

form my experience more than a year IPTV and VoIP WILL NOT work with Mikrotik.
My MT network and IPTV say different.
 
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Re: IPTV issues during intensive tasks

Mon Apr 21, 2025 12:42 am

I exported the configs for review:

https://easyupload.io/m/iscln6
 
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Re: IPTV issues during intensive tasks

Mon Apr 21, 2025 4:24 am

Here are the same exports in code blocks
         
# 2025-04-17 20:43:26 by RouterOS 7.18.2
# model = CRS312-4C+8XG
/interface bridge
add admin-mac=08:55:31:B1:9C:96 auto-mac=no comment=defconf name=bridgeLocal \
    port-cost-mode=short
/interface ethernet
set [ find default-name=combo1 ] advertise="1G-baseT-full,1G-baseX,2.5G-baseT,2.5\
    G-baseX,5G-baseT,10G-baseT,10G-baseSR-LR,10G-baseCR" l2mtu=1592
set [ find default-name=combo2 ] auto-negotiation=no combo-mode=sfp l2mtu=1592 \
    loop-protect=off
set [ find default-name=combo3 ] l2mtu=1592
set [ find default-name=combo4 ] l2mtu=1592
set [ find default-name=ether1 ] l2mtu=1592
set [ find default-name=ether2 ] l2mtu=1592
set [ find default-name=ether3 ] l2mtu=1592
set [ find default-name=ether4 ] l2mtu=1592
set [ find default-name=ether5 ] advertise="10M-baseT-half,10M-baseT-full,100M-ba\
    seT-half,100M-baseT-full,1G-baseT-full,2.5G-baseT,10G-baseT" l2mtu=1592 \
    rx-flow-control=auto tx-flow-control=auto
set [ find default-name=ether6 ] l2mtu=1592
set [ find default-name=ether7 ] l2mtu=1592
set [ find default-name=ether8 ] l2mtu=1592
set [ find default-name=ether9 ] advertise="10M-baseT-half,10M-baseT-full,100M-ba\
    seT-half,100M-baseT-full,1G-baseT-full,10G-baseT"
/interface list
add name=WAN
add name=LAN
/interface lte apn
set [ find default=yes ] ip-type=ipv4 use-network-apn=no
/interface wireless security-profiles
set [ find default=yes ] supplicant-identity=MikroTik
/ip smb users
set [ find default=yes ] disabled=yes
/port
set 0 name=serial0
/interface bridge port
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=combo1 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=combo2 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=combo3 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=combo4 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether1 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether2 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether3 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether4 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether5 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether6 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether7 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether8 \
    internal-path-cost=10 path-cost=10
add bridge=bridgeLocal comment=defconf ingress-filtering=no interface=ether9 \
    internal-path-cost=10 path-cost=10
/ip firewall connection tracking
set udp-timeout=10s
/ip neighbor discovery-settings
set discover-interface-list=!dynamic
/ip settings
set max-neighbor-entries=8192
/ipv6 settings
set disable-ipv6=yes max-neighbor-entries=8192
/interface list member
add interface=ether9 list=WAN
add interface=ether1 list=LAN
add interface=ether2 list=LAN
add interface=ether3 list=LAN
add interface=ether4 list=LAN
add interface=ether5 list=LAN
add interface=ether6 list=LAN
add interface=ether7 list=LAN
add interface=ether8 list=LAN
add interface=combo1 list=LAN
add interface=combo2 list=LAN
add interface=combo3 list=LAN
add interface=combo4 list=LAN
/interface ovpn-server server
add auth=sha1,md5 mac-address=FE:F9:56:A5:C6:49 name=ovpn-server1
/ip address
add address=10.0.0.220/24 interface=ether1 network=10.0.0.0
/ip dhcp-client
add comment=defconf disabled=yes interface=bridgeLocal
/ip dns
set servers=8.8.8.8
/ip ipsec profile
set [ find default=yes ] dpd-interval=2m dpd-maximum-failures=5
/ip smb shares
set [ find default=yes ] directory=/flash/pub
/routing bfd configuration
add disabled=no interfaces=all min-rx=200ms min-tx=200ms multiplier=5
/system clock
set time-zone-name=Europe
/system identity
set name="MikroTik 10G ured"
/system note
set show-at-login=no

# model = CRS504-4XQ
/interface bridge
add admin-mac=48:A9:8A:50:03:07 auto-mac=no comment=defconf name=bridge \
    port-cost-mode=short
/interface ethernet
set [ find default-name=qsfp28-1-1 ] auto-negotiation=no speed=10G-baseCR
set [ find default-name=qsfp28-1-2 ] auto-negotiation=no speed=10G-baseCR
set [ find default-name=qsfp28-1-3 ] auto-negotiation=no speed=10G-baseCR
set [ find default-name=qsfp28-1-4 ] auto-negotiation=no speed=10G-baseCR
set [ find default-name=qsfp28-2-1 ] auto-negotiation=no speed=1G-baseX
set [ find default-name=qsfp28-3-1 ] auto-negotiation=no speed=1G-baseX
set [ find default-name=qsfp28-4-1 ] auto-negotiation=no speed=10G-baseSR-LR
/interface list
add name=WAN
add name=LAN
/interface wireless security-profiles
set [ find default=yes ] supplicant-identity=MikroTik
/ip smb users
set [ find default=yes ] disabled=yes
/port
set 0 name=serial0
/interface bridge port
add bridge=bridge comment=defconf interface=ether1 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-1-1 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-1-2 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-1-3 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-1-4 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-2-1 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-2-2 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-2-3 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-2-4 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-3-1 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-3-2 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-3-3 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-3-4 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-4-1 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-4-2 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-4-3 internal-path-cost=10 \
    path-cost=10
add bridge=bridge comment=defconf interface=qsfp28-4-4 internal-path-cost=10 \
    path-cost=10
/ip firewall connection tracking
set udp-timeout=10s
/interface list member
add interface=ether1 list=WAN
add interface=qsfp28-1-1 list=LAN
add interface=qsfp28-1-2 list=LAN
add interface=qsfp28-1-3 list=LAN
add interface=qsfp28-1-4 list=LAN
add interface=qsfp28-2-1 list=LAN
add interface=qsfp28-2-2 list=LAN
add interface=qsfp28-2-3 list=LAN
add interface=qsfp28-2-4 list=LAN
add interface=qsfp28-3-1 list=LAN
add interface=qsfp28-3-2 list=LAN
add interface=qsfp28-3-3 list=LAN
add interface=qsfp28-3-4 list=LAN
add interface=qsfp28-4-1 list=LAN
add interface=qsfp28-4-2 list=LAN
add interface=qsfp28-4-3 list=LAN
add interface=qsfp28-4-4 list=LAN
/interface ovpn-server server
add mac-address=FE:DA:46:EF:E3:11 name=ovpn-server1
/ip address
add address=10.0.0.135/24 comment=defconf interface=qsfp28-1-1 network=10.0.0.0
/ip dns
set servers=1.1.1.1
/ip dns static
add address=159.148.147.251 name=upgrade.mikrotik.com type=A
/ip hotspot profile
set [ find default=yes ] html-directory=hotspot
/ip ipsec profile
set [ find default=yes ] dpd-interval=2m dpd-maximum-failures=5
/ip route
add disabled=no dst-address=0.0.0.0/0 gateway=10.0.0.1 routing-table=main \
    suppress-hw-offload=no
/ip smb shares
set [ find default=yes ] directory=/flash/pub
/system clock
set time-zone-name=Europe
/system identity
set name="MikroTik 100G"
/system note
set show-at-login=no
/system routerboard settings
set enter-setup-on=delete-key
 
itimo01
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Re: IPTV issues during intensive tasks

Mon Apr 21, 2025 4:33 am

form my experience more than a year IPTV and VoIP WILL NOT work with Mikrotik.
VoIP doesn't work?

Guess I'm living a fake life everyday oops.
 
softwaremaniac
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Posts: 14
Joined: Sun Apr 13, 2025 10:47 pm

Re: IPTV issues during intensive tasks

Tue May 13, 2025 5:08 pm

The issue has been resolved by upgrading my local network from 10G to 100G.
 
wispmikrotik
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Re: IPTV issues during intensive tasks

Tue May 13, 2025 5:56 pm

The issue has been resolved by upgrading my local network from 10G to 100G.
It doesn't make any sense. The problem is still with the network, it has just been patched.
 
softwaremaniac
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Re: IPTV issues during intensive tasks

Tue May 13, 2025 6:17 pm

It does make sense, because I can actually saturate 10 Gbps locally. Now that I've upgraded, the network is no longer being bottlenecked by my switch and TV can work normally.