Hello,

I'm preparing a new CCR2004-1G-12S+2XS i received a couple of days.
It has 2 power supply plugs.
When plugging a power cord in Power1, nothing seems to happen.
When plugging the same cord in Power2, box is starting (lights turning, ...).

Is it a defect or nominal ?

Best regards

Is broken or on transport the internal patch form psu1 to board is off,
try to open the case and reconnect the cable.
Is not the first time than happen to us...
After years those devices are still on without problem.

Is broken or on transport the internal patch form psu1 to board is off,
try to open the case and reconnect the cable.
Is not the first time than happen to us...
After years those devices are still on without problem.

Yes, that was exactly that: an internal plug not fully inserted !
Thank very much for helping.

Thanks!