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krawadl
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Joined: Thu Jul 23, 2020 5:28 pm

Cube 60G ac - rattling noise?

Fri Oct 01, 2021 9:56 am

Hi!

I have bought two sets Cube 60G ac for a customer (4 cubes in total). All cubes have rattling noises inside them? Is this supposed to be normal? It just feels like a bigger plastic thing is loose inside them. What i find very odd, regarding that I have bought two sets. So I'm quite unsure, if this is normal.

After having a odysee with DPD I'd hope, that I don't need to send it back as DOA.

Sorry for this question, but I was unable to find this mentioned in the manual.
cheers,
krawadl
 
dusan2819
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Joined: Tue Jun 11, 2019 8:42 pm

Re: Cube 60G ac - rattling noise?

Sun Jun 05, 2022 12:38 am

hi
date jun-3-2022 i just receive 3 Cube 60G ac and 2 of the units have plastic rattling noise inside 1 unit no rattling noise
so this needs response from man that know in mikrotik i do not know why this post was never responded to by mikrotik
i think it is a problem in manufacturing of this new model and need to be corrected not ignored
the unit
i like to know if i can fix it by opening the unit if i get some guidance from mikrotik how to open Cube 60G ac safely and seal back

thank you for not ignoring this posts for all of as that have this Cube 60G ac with rattling noise inside
at the moment i have 9 different 60g units 3 of Cube 60G ac

d
 
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antonsb
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Posts: 385
Joined: Sun Jul 24, 2016 3:12 pm
Location: Riga, Latvia

Re: Cube 60G ac - rattling noise?

Wed Jun 08, 2022 10:49 am

5GHz antenna holder allows some play on early models - this is fixed in later revisions.
Devices can't be opened without destroying outer case.
 
dusan2819
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Joined: Tue Jun 11, 2019 8:42 pm

Re: Cube 60G ac - rattling noise?

Wed Jun 15, 2022 5:46 am

hi
thank you for answer to this post

do you have empty spare shell for sale or can you make some available sold by serial number of rattling noise units

thank you

d
 
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antonsb
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Posts: 385
Joined: Sun Jul 24, 2016 3:12 pm
Location: Riga, Latvia

Re: Cube 60G ac - rattling noise?

Thu Jun 16, 2022 10:46 am

If there is slight rattling - this does not affect functionality, devices will work fine.
If there is part loose inside shell - return it to RMA.
Shells are welded, they are not designed to be taken apart.

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