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jookraw
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RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Thu Mar 10, 2022 2:43 pm

I have noted that every 8 to 10 days my RB5009 crashes and reboot itself.
in the logs I only see:
mar/10/2022 05:42:49 system,error,critical router was rebooted without proper shutdown
mar/10/2022 05:42:49 system,error,critical kernel failure in previous boot
does anyone have something similar happening?
 
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Jotne
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Thu Mar 10, 2022 3:24 pm

It may be do to config. Try to set ut to default (basic) config and see if it still reboot.s
 
ksteink
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Sun Mar 13, 2022 3:53 am

Today I have migrated from my hEX S to the RB5009 and after couple hours of usage I got this same error:

kernel failure in previous boot

I am using ROSv7.1.3 Stable
 
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Jotne
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Sun Mar 13, 2022 9:23 am

 
mafiosa
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Sun Mar 13, 2022 2:20 pm

Shit I just ordered an RB5009 yesterday
 
gabacho4
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Sun Mar 13, 2022 2:42 pm

Shit I just ordered an RB5009 yesterday
I have two and have never had this issue.

Edit: running 7.1.3 because even that’s living on the edge.
 
irmankurnia
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Mon Mar 14, 2022 9:59 am

check your ram, its exhausting ?
my hap ac 3, ram is exhausting on version 7.1.3 each 7-8 days and reboot itself
 
jookraw
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Mon Mar 14, 2022 11:24 am

Last Saturday, I got another reboot. with less than 2d of uptime, but, for me the max uptime is no more than 8d
 
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Jotne
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Mon Mar 14, 2022 11:56 am

Did you try it with basic config? I guess there are some in your config that fails.
 
jookraw
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Mon Mar 14, 2022 12:21 pm

Did you try it with basic config? I guess there are some in your config that fails.
Why, the device is a router, and I need it as a router. It is not a lab, I need it working as it is.
Also what is "basic config"? for me, basic is the what I need from it.
As I'm not alone on this, means that is not config.
 
buset1974
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Mon Mar 14, 2022 1:23 pm

Did you try it with basic config? I guess there are some in your config that fails.
Why, the device is a router, and I need it as a router. It is not a lab, I need it working as it is.
Also what is "basic config"? for me, basic is the what I need from it.
As I'm not alone on this, means that is not config.
oh my, even in v7 it still happen.
 
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Jotne
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Mon Mar 14, 2022 3:46 pm

Why, the device is a router, and I need it as a router. It is not a lab
I thought we was writing in the RC thread. Software that should only be used on routers in lab/test.

It may be a bug or it may be some wrong configured. Posting your config may help to get other to verify your configuration.
 
jookraw
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Mon Mar 14, 2022 7:40 pm

Do anyone else having the reboot issues have ospf setup?
 
jookraw
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Tue Mar 15, 2022 10:56 am

...
It may be a bug or it may be some wrong configured. Posting your config may help to get other to verify your configuration.
I don't think that is a misconfig, I migrated it from my RB4011, making the changes to match the interfaces on the RB5009. I'm suspecting a bug with OSPF, as it seems to happen after a OVPN client (that is connected via a crappy LTE) goes down or flaps, I've disabled OSPF and replaced the routes with static ones.

Now I need to wait to see if it will happen again or not.
 
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Wed Mar 16, 2022 1:27 pm

My new RB5009 crashed within two days of installation. v7.2RC4 even on v7.1.3 it was same. Opened ticket with Mikrotik support but I have no hope.
 
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Znevna
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Wed Mar 16, 2022 1:58 pm

What is it doing when not crashing?
 
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Jotne
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Wed Mar 16, 2022 3:58 pm

Without seeing the config and information what is tried, its hard to help with anything.

So post config. Send supportfile to support@mikrotik.com
 
mafiosa
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Thu Mar 17, 2022 6:51 pm

Support provide me with v7.99 (some internal version) for testing.
 
robertpenz
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)

Mon Mar 21, 2022 4:14 pm

My 5009 crashed every few days, it stopped only after I upgraded all other mikrotiks in the network to >= 7.1 - in my case I believe it was a bug in the capsman or discovery protocol that went away when all systems used 7.x
 
jookraw
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Re: RB5009 reboots itself each 8-10 days (7.2rc3/rc4)  [SOLVED]

Wed Apr 06, 2022 11:14 am

Now I am sure that the issue was related to OSPF and the OVPN client that is connected via LTE (an unstable one). after I replaced OSPF with static routes, the issue is gone and the router stayed up for ~25d, when I upgraded to 7.2 stable. did not tried OSPF again.

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