Community discussions

MikroTik App
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Unknown IP address on ether1

Tue May 10, 2022 8:22 am

Just updated my hap ac2 from 7.1 to 7.3beta37, now I do not get any internet it says unknown IP address on ether1
Tried re booting router and modem, tried a quick start nothing is working
 
User avatar
Znevna
Forum Guru
Forum Guru
Posts: 1347
Joined: Mon Sep 23, 2019 1:04 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 8:57 am

There's no such error on RouterOS "unknown IP address".
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 9:09 am

3FFF0213-59B0-4484-8664-18F9D509834E.png
There you are unknown ip
You do not have the required permissions to view the files attached to this post.
 
User avatar
Znevna
Forum Guru
Forum Guru
Posts: 1347
Joined: Mon Sep 23, 2019 1:04 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 9:13 am

Oh, you have detect-internet enabled.
Welp, you're on your own with that.
Check the config though.
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 9:17 am

All I did was update os never touched anything else
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 10:10 am

Really wish I hadn’t bothered updating os now
 
erlinden
Forum Guru
Forum Guru
Posts: 1900
Joined: Wed Jun 12, 2013 1:59 pm
Location: Netherlands

Re: Unknown IP address on ether1

Tue May 10, 2022 11:07 am

Disable Internet Detect to start with.
What IP do you get assigned on eth1?
What does the logging say?
Why did you upgrade?

Forget Quick start (it's only for the...quick start). After initial setup, only use the app (or better, use Winbox or the Web GUI).
 
User avatar
Jotne
Forum Guru
Forum Guru
Posts: 3279
Joined: Sat Dec 24, 2016 11:17 am
Location: Magrathean

Re: Unknown IP address on ether1

Tue May 10, 2022 11:56 am

If you can post the config of the router, it would help some to investigate.
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 12:59 pm

Just upgraded because it said there was an update.
Do not know where to find eth1 IP address turned off detect
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 1:25 pm

If you can post the config of the router, it would help some to investigate.
If I knew how to I would
 
erlinden
Forum Guru
Forum Guru
Posts: 1900
Joined: Wed Jun 12, 2013 1:59 pm
Location: Netherlands

Re: Unknown IP address on ether1

Tue May 10, 2022 1:32 pm

Just upgraded because it said there was an update.
If I say: jump in the water...
Do not know where to find eth1 IP address turned off detect
Found through Google search
https://www.google.com/search?q=disable ... net+detect
https://wiki.mikrotik.com/wiki/Manual:Detect_internet
If I knew how to I would
https://www.google.com/search?q=export+config+mikrotik
https://wiki.mikrotik.com/wiki/Manual:C ... sing%20FTP.
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 1:59 pm

I turned off detect, but I don’t know what eth1 ip is
 
erlinden
Forum Guru
Forum Guru
Posts: 1900
Joined: Wed Jun 12, 2013 1:59 pm
Location: Netherlands

Re: Unknown IP address on ether1

Tue May 10, 2022 2:39 pm

I turned off detect, but I don’t know what eth1 ip is
Hint: use Google (yourself) please

https://wiki.mikrotik.com/wiki/Manual:IP/Address

or use the search on the Wiki/help pages

https://help.mikrotik.com/docs/
 
holvoetn
Forum Guru
Forum Guru
Posts: 5317
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Unknown IP address on ether1

Tue May 10, 2022 4:01 pm

(oh boy, this is going to be a funny one ...)

Apart from the message (which seems to come from Detect Internet, something most people never turn on), is there actually something not working with that router ?
Can't you use Wifi ?
Is Internet not reachable ?
Downloads not working ?

I think you're using the Mikrotik Home app ??
Move over to Mikrotik app, it will show you a lot more info.

BETTER OPTION:
If you REALLY want to manage that device and see what's going on, I suggest you access it from a PC/MAC using Webfig or Winbox.
Otherwise you're only going to see half of the story (if even that).
 
User avatar
anav
Forum Guru
Forum Guru
Posts: 18959
Joined: Sun Feb 18, 2018 11:28 pm
Location: Nova Scotia, Canada
Contact:

Re: Unknown IP address on ether1

Tue May 10, 2022 4:26 pm

No kidding, MT apps are not Ver7 ready.
 
holvoetn
Forum Guru
Forum Guru
Posts: 5317
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Unknown IP address on ether1

Tue May 10, 2022 4:46 pm

Yes and no.
Some things will not work, most will (at least on the Android version, which is what I use).
Don't try to setup a wireguard interface using that app, then you'll be stuck for sure :lol:

But that's why I also suggested a BETTER option.
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 4:56 pm

I have tried using web fig on pc still had no internet, I get a Wi-Fi signal but nothing works no internet coming.
My public IP address has changed now
Everything was working fine all I did was upgrade os nothing else now it doesn’t connect to internet
 
holvoetn
Forum Guru
Forum Guru
Posts: 5317
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Unknown IP address on ether1

Tue May 10, 2022 5:09 pm

If you are able to connect to webfig, go to right-top part which says "terminal"
Type: /export show-sensitive file=becauseanavsaidso

Go back to Webfig part, section Files
Download the file "becauseanavsaidso.rsc" to your PC.

Open that file in your favorite text editor, review the file to check if some passwords or sensitive info are left (serial number is also one of them). Replace with <edited> or something like that.
THEN post contents of the edited file here between [code] quotes so we can have a look at your config.

And to be very honest, all this info I just provided, is readily available when you look for it.
I have the feeling you're not really willing to look for yourself. Which makes me wonder if such a device is suitable for you ...
 
User avatar
Larsa
Forum Guru
Forum Guru
Posts: 1025
Joined: Sat Aug 29, 2015 7:40 pm
Location: The North Pole, Santa's Workshop

Re: Unknown IP address on ether1

Tue May 10, 2022 5:16 pm

Hi Spoonsy1480, no problem!

To post your config do like this using the web interface:
  1. Push the [TERMINAL]-button up in the right corner
  2. At the prompt ("> ") type: > export hide-sensitive file=hapac2-konf
  3. Switch to [WebFig] up in the right corner
  4. Choose menu "Files", locate "hapac2-konf.rsc" and push "download"
  5. Upload/paste the content of file "hapac2-konf.rsc" in this thread
 
User avatar
Larsa
Forum Guru
Forum Guru
Posts: 1025
Joined: Sat Aug 29, 2015 7:40 pm
Location: The North Pole, Santa's Workshop

Re: Unknown IP address on ether1

Tue May 10, 2022 5:29 pm

@holvoetn wrote; And to be very honest, all this info I just provided, is readily available when you look for it.
I have the feeling you're not really willing to look for yourself. Which makes me wonder if such a device is suitable for you ...

Please, do not blame the end user. This is clearly evidence that MT is not finished packaging the product for sale in the consumer market.

Be nice and gentle to someone still learning how the darn gadget is working. ;-) We've all been there sometime..
 
holvoetn
Forum Guru
Forum Guru
Posts: 5317
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Unknown IP address on ether1

Tue May 10, 2022 5:41 pm

Please, do not blame the end user. This is clearly evidence that MT is not finished packaging the product for sale in the consumer market.

Be nice and gentle to someone still learning how the darn gadget is working. ;-) We've all been there sometime..
I am gentle, I hope ?
I did provide the instructions how to get there, didn't I ?

However, I couldn't resist inserting an inside joke :lol:
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 6:04 pm

Thank you both for you help I will try again tomorrow now getting ready for a 12hr night shift and can not leave the house without internet so turned off router and using isp router until I have enough time to sort this out
 
holvoetn
Forum Guru
Forum Guru
Posts: 5317
Joined: Tue Apr 13, 2021 2:14 am
Location: Belgium

Re: Unknown IP address on ether1

Tue May 10, 2022 6:39 pm

Thank you both for you help I will try again tomorrow now getting ready for a 12hr night shift and can not leave the house without internet so turned off router and using isp router until I have enough time to sort this out
Wise decision. Certainly need to keep the family happy !! :lol:
 
User avatar
rextended
Forum Guru
Forum Guru
Posts: 11967
Joined: Tue Feb 25, 2014 12:49 pm
Location: Italy
Contact:

Re: Unknown IP address on ether1

Tue May 10, 2022 8:37 pm

Sorry, but my personal opinion, which doesn't represent anyone else's:
If the family is only happy when the Internet is present... someone have failed...
 
User avatar
Znevna
Forum Guru
Forum Guru
Posts: 1347
Joined: Mon Sep 23, 2019 1:04 pm

Re: Unknown IP address on ether1

Tue May 10, 2022 8:43 pm

You have 12 hours to think if you're worthy of that MikroTik.
 
User avatar
rextended
Forum Guru
Forum Guru
Posts: 11967
Joined: Tue Feb 25, 2014 12:49 pm
Location: Italy
Contact:

Re: Unknown IP address on ether1

Tue May 10, 2022 8:56 pm

Type: /export show-sensitive file=becauseanavsaidso
ahahah...

watch your back...
Image
 
User avatar
k6ccc
Forum Guru
Forum Guru
Posts: 1490
Joined: Fri May 13, 2016 12:01 am
Location: Glendora, CA, USA (near Los Angeles)
Contact:

Re: Unknown IP address on ether1

Wed May 11, 2022 12:54 am

Type: /export show-sensitive file=becauseanavsaidso

Go back to Webfig part, section Files
Download the file "becauseanavsaidso.rsc" to your PC.
Laughed my ass off with that file name!
Good one!
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Sat May 14, 2022 8:42 pm

I haven’t had time to look at my config the only thing that has changed is my IP address has changed from my isp
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 24, 2022 1:07 am

finally got a day off here is my file
You do not have the required permissions to view the files attached to this post.
 
Sob
Forum Guru
Forum Guru
Posts: 9119
Joined: Mon Apr 20, 2009 9:11 pm

Re: Unknown IP address on ether1

Tue May 24, 2022 2:48 am

The IP address on ether1 is fine (if you're supposed to have that 77.x.x.x static address). What isn't fine is your default gateway (in /ip/route). You have it set to 192.168.0.1, but that's this router's internal address. So it can't work. It should be some other 77.x.x.X (whatever you got from ISP).
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 24, 2022 3:33 am

The IP address on ether1 is fine (if you're supposed to have that 77.x.x.x static address). What isn't fine is your default gateway (in /ip/route). You have it set to 192.168.0.1, but that's this router's internal address. So it can't work. It should be some other 77.x.x.X (whatever you got from ISP).
Should that be my public IP address as that’s the only up address I know or know how to find out
That 77.x.x.x address is my old ip number it’s now changed and I can not get it to change to my new address
 
Sob
Forum Guru
Forum Guru
Posts: 9119
Joined: Mon Apr 20, 2009 9:11 pm

Re: Unknown IP address on ether1

Tue May 24, 2022 4:46 am

It won't change, because you have it configured as static address. So if it's supposed to be static, you'll have to change it yourself, together with correct gateway. If it's not supposed to be that much static (it can still be static reservation done by ISP), you'd need to remove it and instead enable currently disabled DHCP client.
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 24, 2022 4:56 am

It won't change, because you have it configured as static address. So if it's supposed to be static, you'll have to change it yourself, together with correct gateway. If it's not supposed to be that much static (it can still be static reservation done by ISP), you'd need to remove it and instead enable currently disabled DHCP client.
How do I do this?
 
kevinds
Long time Member
Long time Member
Posts: 575
Joined: Wed Jan 14, 2015 8:41 am

Re: Unknown IP address on ether1

Tue May 24, 2022 5:13 am

How do I do this?
First, contact your ISP and find out what it is *supposed* to be.

DHCP?

Static IP? Ask (confirm) what IP you should be using, along with the subnet mask, and gateway.

Or Other?
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 24, 2022 5:25 am

How do I enable dhcp client
 
kevinds
Long time Member
Long time Member
Posts: 575
Joined: Wed Jan 14, 2015 8:41 am

Re: Unknown IP address on ether1

Tue May 24, 2022 5:26 am

How do I enable dhcp client
IP-DHCP Client

Is that what you are supposed to use?
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Tue May 24, 2022 6:18 am

All I did was update software why would that change configuration
 
kevinds
Long time Member
Long time Member
Posts: 575
Joined: Wed Jan 14, 2015 8:41 am

Re: Unknown IP address on ether1

Tue May 24, 2022 7:08 am

All I did was update software why would that change configuration
Bug in the beta maybe.. Beta versions, expect bugs...

Did you backup the configuration before you updated?

Otherwise, you need to find out from your ISP what kind of IP you need to use.. I suspect DHCP, but there is/was a static IP set on ether1, so if you are supposed to use that, you need to know.

If you are not supposed to be using a static IP, then perhaps that was the IP you were using before you updated.

Unless you have a backup from before you updated, you need to contact your ISP and ask them what it should be.

Seriously, contact your ISP.
 
Spoonsy1480
newbie
Topic Author
Posts: 26
Joined: Sat Mar 20, 2021 10:48 pm

Re: Unknown IP address on ether1

Wed May 25, 2022 9:27 pm

It’s not supposed to be a static ip it’s supposed to be dhcp
 
kevinds
Long time Member
Long time Member
Posts: 575
Joined: Wed Jan 14, 2015 8:41 am

Re: Unknown IP address on ether1

Wed May 25, 2022 9:31 pm

It’s not supposed to be a static ip it’s supposed to be dhcp
IP-Addresses and delete the ether1 IP(s).

IP-Route Delete the 0.0.0.0/0 ones.

IP-DHCPClient - + symbol, select ether1 in the dropdown, check for DNS, check for Add/Use Default Gateway

Ok

Done

Who is online

Users browsing this forum: Bing [Bot], coffee1978 and 50 guests