Community discussions

MikroTik App
 
User avatar
AshuGite
just joined
Topic Author
Posts: 13
Joined: Sat Jul 09, 2016 8:31 pm
Location: India
Contact:

CCR2004-16G-2S+ Severe Reboot Issue

Tue Nov 16, 2021 12:44 pm

CR2004-16G-2S+ we have 2 of them in production running around 100 pppoe clients each we get random reboot every 1-3 days. updated to 7.1rc4 issue is same no logs it says 'rebooted without proper shutdown'
already raised ticket in support but no response from 1 week SUP-65468 multiple supout logs also shared in ticket.
You do not have the required permissions to view the files attached to this post.
 
wizkid77
just joined
Posts: 3
Joined: Sun Apr 22, 2018 9:00 am

Re: CCR2004-16G-2S+ Severe Reboot Issue

Wed Nov 17, 2021 3:36 am

I am having the same issue too, open a ticket with Mikrotik but no response for over a week now. I updated to 7.1rc6 and it reboots multiple times daily, with no change.
 
edward0488
just joined
Posts: 8
Joined: Sat Oct 05, 2013 5:08 am

Re: CCR2004-16G-2S+ Severe Reboot Issue

Wed Nov 17, 2021 7:00 am

i having same issue as well with ccr2004 and rb5009.. once pppoe more than 100 it reboot.
 
kos
Frequent Visitor
Frequent Visitor
Posts: 63
Joined: Mon Oct 31, 2016 11:51 am

Re: CCR2004-16G-2S+ Severe Reboot Issue

Wed Nov 17, 2021 9:20 am

 
User avatar
AshuGite
just joined
Topic Author
Posts: 13
Joined: Sat Jul 09, 2016 8:31 pm
Location: India
Contact:

Re: CCR2004-16G-2S+ Severe Reboot Issue

Fri Nov 19, 2021 6:33 am

not helpful i see its an issue ROS7 itself raised multiple tickets but no response total waste of Money on Mikrotik for Now..
 
User avatar
Maggiore81
Trainer
Trainer
Posts: 562
Joined: Sun Apr 15, 2012 12:10 pm
Location: Italy
Contact:

Re: CCR2004-16G-2S+ Severe Reboot Issue

Sun Nov 21, 2021 12:15 pm

Upgrade to the latest RC
it will stop rebooting.
My 2004 rebooted just on the bench :)

But I have a question: why do you put in production hardware with RC OS ?
 
User avatar
AshuGite
just joined
Topic Author
Posts: 13
Joined: Sat Jul 09, 2016 8:31 pm
Location: India
Contact:

Re: CCR2004-16G-2S+ Severe Reboot Issue

Sun Nov 21, 2021 8:10 pm

Upgrade to the latest RC
it will stop rebooting.
My 2004 rebooted just on the bench :)

But I have a question: why do you put in production hardware with RC OS ?
CCR2004-16G came with 7.0.3 Stable which had the reboot issue had to upgrade to RC as to other options to go with used RC 4,5,6 all have the reboot issue
 
stefan4242
just joined
Posts: 2
Joined: Wed Feb 02, 2022 12:22 pm

Re: CCR2004-16G-2S+ Severe Reboot Issue

Tue Jun 28, 2022 11:37 am

Hi, is there a CCR2004-16G-2S+ random reboot issue?
For CCR2004-1G-12S+2XS the reboot issue has been fixed in RouterOS 7.2.
Is that the same for CCR2004-16G-2S+ and CCR2004-16G-2S+-PC?
Thanks!
 
mitzone
newbie
Posts: 27
Joined: Mon Jan 02, 2012 1:17 pm

Re: CCR2004-16G-2S+ Severe Reboot Issue

Wed Feb 07, 2024 6:15 pm

my CCR2004-16G-2S+ just rebooted out of the blue. runnin on 7.13.1
Submitted a ticket to mikrotik.

Who is online

Users browsing this forum: blue, GoogleOther [Bot], jaclaz and 90 guests