Hi,

So im very new to this. I have basic knowledge about networking.
I have a problem with my new MikroTik HAP AX3.
Currently i have a Netgear RAX40 router this router has a dedicated WAN port.
In that WAN port i have connected the UTP CAT6 cable to the Ziggo Gigabox modem, this modem is in bridged mode.
Let's call that cable: WAN Yellow Cable
If i connect my laptop with a WHITE UTP CAT6 cable to port01 from the Netgear RAX30 router i have internet.
So the Ziggo modem is giving me a IP address. (DHCP)

Now when i remove that WAN Yellow Cable en connect it to PORT01 in the MikroTik router it doesnt get a IP address.
Better yet it doesnt see any traffic (no RX/TX data) see screenshot interfaces.png.
So the same cable is being used, works on Netgear not on MikroTik.
I know that sometimes the modem needs a reboot before handing out the IP to a new device so i restarted the modem and after that i rebooted de MikroTik HAP AX3. (just in case)
On other interfaces it shows traffic e.g: ether2 is my laptop. see screenshot interfaces.png.

Now im not sure if i need to follow the next steps because there is no traffic on that interface/port... (i did it anyway no luck)

I have followed this official help page https://help.mikrotik.com/docs/display/ ... figuration

01.) Just to be sure i have removed the default config with this command: /system reset-configuration no-defaults=yes skip-backup=yes
02.) After the reset and reboot, RouterOS does not have a config, great!
03.) Then i followed the rest of the steps:
Configuring IP Access with the commands on the help page.
DHCP Setup -> /ip dhcp-client add disabled=no interface=PORT01-Internet -> see screenshot interfaces.png
DNS config -> ISP provided settings and 8.8.8.8
04.) Still no traffic.
05.) When i do a cable test on PORT01-Internet it says no link. See screenshot NoLink.png
06.) The software version is: 7.6 (stable). see screenshot version.png.

I don't know what to do now, i hope somebody can help me.

Hi @Erlinden,

Sorry there is no config, the cable works there (should be) nothing wrong with it because the cable works in the netgear router.
I think i need the link first before i can make a config.

Even with default config the port should get up (show "link ok" or whatever is the opposite of "no link") ... even if it can't pass traffic due to misconfiguration.

So please do share configuration (obviously there is some, or else screenshots you posted would be much more empty) for us to have a look.

Even with default config the port should get up (show "link ok" or whatever is the opposite of "no link") ... even if it can't pass traffic due to misconfiguration.

So please do share configuration (obviously there is some, or else screenshots you posted would be much more empty) for us to have a look.

Sure i will do that tonight.
Some guy at work told me there is a way to re-install the preconfigured config (when u buy it), he was talking about a package.

Do you know where i can find it and a how to, to install it?

If you want to really wipe everythng on router, then netinstall the device. Beware that it's a very fragile process (a bit less so if using linux variant).

So don't ask me why but i have RX/TX data on ether1. See "DefaultConfig_ether1_DataYes.png"
What i did:
01.) run /system reset-configuration no-defaults=no skip-backup=yes
02.) So the default config came back.
03.) Connected the same Yellow WAN cable to port01/ether1, in port02/ether2 i connected my laptop with the same WHITE cable.

So i have RX/TX data but no internet yet.

Do i need to config the ISP DHCP address or the local 192.168.88.0/24 info?

I have added my config altho its the default one. see ax3config.rsc
I have replaced the mac address and serial numbber with "#" in the file.

p.s. if DNS works i can configure NTP so the time will be 2023 instead of 1970 hahahhaaaha.

bump

If you want to really wipe everythng on router, then netinstall the device. Beware that it's a very fragile process (a bit less so if using linux variant).

Did you perform the netinstall succesfully, @Tent1987?

yes i performed it, also upgraded to 7.7 stable. I removed all configs (again) and followed the first time config.
No luck yet, after some reading i found out you can add the DHCP logs to the LOG.
I added it there are some messages but i dont know what it says. (see screenshot dhcp.png)

Also everytime i'm trying to configure a DHCP client on ether1 or ether2 the status keeps saying "searching".
I think this is the problem but i did not find a solution.

Can you connect the router (with the eth1 port connected) to test if the DHCP client is working?
If a pc is working on the connection, can you test with the pc's address cloned in the MikroTik on eth1?

And...never ever use Quickset after any manual adjustment to the config.

Hey, i dont know what you mean with clone the ip address in the eth1.
I have done the following:

01.) YELLOW WAN cable in eth1 -> ziggo modem
02.) WHITE LAN cable in eth2 -> laptop
Results: no DHCP address on my laptop.

03.) Unplug YELLOW WAN cable. from eth1.
04.) Plug WHITE LAN cable in eth1 -> laptop.
Results: i get a DHCP ip address 192.168.88.254. No internet due to no WAN cable.

Topic can be closed. G*d d*mn stupid ziggo modem was not being placed correctly in bridge mode.
Let's just say it was a special snowflake. i have requested to put it in modem mode and then again in bridge mode.
Now i got DHCP.