Community discussions

MikroTik App
 
e3acf43dcd074d7884d
just joined
Topic Author
Posts: 4
Joined: Mon Feb 06, 2023 11:41 am

Initial setup

Mon Feb 06, 2023 11:50 am

Hi

Bought a new MikroTik hAP ac2 Dual Band 5 Port and am struggling to set it up.

The packaged instructions and the wiki (https://help.mikrotik.com/docs/display/ ... figuration) refer to HTTP into 192.168.88.1.
That IP isn't working. I can see and connect to the "MikroTik" SSID.

Using WinBox as detailed in the wiki (find neighbours) I can see the router at 192.168.101.1 ... but that IP doesn't respond to HTTP/S requests either.
WinBox can't connect to the router either using the default credentials (admin/blank pwd).

What should I do here? It's almost like the device came with some non-default config, but it was sealed and new as far as I know.
 
User avatar
normis
MikroTik Support
MikroTik Support
Posts: 26322
Joined: Fri May 28, 2004 11:04 am
Location: Riga, Latvia

Re: Initial setup

Mon Feb 06, 2023 11:55 am

Where did you buy it? If it came from your ISP, they sometimes pre-configure it some other way. Then you must ask the seller / installer
 
e3acf43dcd074d7884d
just joined
Topic Author
Posts: 4
Joined: Mon Feb 06, 2023 11:41 am

Re: Initial setup

Mon Feb 06, 2023 11:58 am

Where did you buy it? If it came from your ISP, they sometimes pre-configure it some other way. Then you must ask the seller / installer
No, it's not from the ISP. A generic large online retailer, think Amazon but a local competitor.

Edit: I checked the listing again and it's a third party one - some random local tech supplier. I'll try and contact them but I'm not super hopeful.
Unfortunately I waited too long and the "no questions asked" return period had passed.
 
erlinden
Forum Guru
Forum Guru
Posts: 1920
Joined: Wed Jun 12, 2013 1:59 pm
Location: Netherlands

Re: Initial setup

Mon Feb 06, 2023 12:45 pm

 
e3acf43dcd074d7884d
just joined
Topic Author
Posts: 4
Joined: Mon Feb 06, 2023 11:41 am

Re: Initial setup

Mon Feb 06, 2023 1:57 pm

Thanks for that link, I will try it out. Is that model a RouterBOARD device?
 
e3acf43dcd074d7884d
just joined
Topic Author
Posts: 4
Joined: Mon Feb 06, 2023 11:41 am

Re: Initial setup

Thu Feb 16, 2023 10:50 am

Just to close the loop: the factory reset worked. Thanks for the assistance.
 
User avatar
anav
Forum Guru
Forum Guru
Posts: 19107
Joined: Sun Feb 18, 2018 11:28 pm
Location: Nova Scotia, Canada
Contact:

Re: Initial setup

Thu Feb 16, 2023 2:32 pm

You didnt get a new unit, it had been used prior.

Who is online

Users browsing this forum: akakua, Amazon [Bot], GoogleOther [Bot] and 33 guests