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user manager usb disk not found

Posted: Tue May 01, 2018 3:47 pm
by freemannnn
i am using user manager 6.42.1 for a new hotspot and every some days i found out that users cannot login because the ccr1009 cannot find the usb disk starage where the user manager database exists. its a usb flashdrive 4gb. i dont have any power outage because ccr is on ups. i have to restart many times plug/unplug the usb to see it on files menu.
why is this happening. should i try another usb stick? or should i go for a aws chr image and use it only for user manager with vpn?

i dont have problems when using internal storage for user manager but its only 128mb and i dont want to have many writes in internal flash.

Re: user manager usb disk not found

Posted: Fri Sep 13, 2019 11:59 pm
by Nazking
I've the same problem with ccr1009-8g-1s
I can't see the usb flash drive in Disk list...
any help plz.

Re: user manager usb disk not found

Posted: Sat Sep 14, 2019 6:53 pm
by petertosh
I use userman with an external USB-SSD with OTG-Cable without problems for two years now. Before that I had tried internal memory (not good, too much wear, random errors) and an external USB-drive with micro-usb port (not good, drive often remounted with another name). Since I put the USB-SSD on the CCR the filesystem is stable and userman runs without problems. So, yes the flash drive can be the culprit.

Re: user manager usb disk not found

Posted: Sat Sep 14, 2019 7:53 pm
by freemannnn
I use userman with an external USB-SSD with OTG-Cable without problems for two years now. Before that I had tried internal memory (not good, too much wear, random errors) and an external USB-drive with micro-usb port (not good, drive often remounted with another name). Since I put the USB-SSD on the CCR the filesystem is stable and userman runs without problems. So, yes the flash drive can be the culprit.
so you use the OTG-cable with the usb cable that came with the ssd to connect it to the CCR. right?

Re: user manager usb disk not found

Posted: Sat Sep 14, 2019 9:04 pm
by petertosh
yep. That works. But you should be careful, the USB-port on the CCR is rather delicate. Bend or pull the OTG-cable a little to the left or right and the disc gets remounted. And the paths will change, therefore userman will complain. But if you leave it in a cabinet where no one touches the cables, it works. At my place now two years 24/7 without further problems.

Re: user manager usb disk not found

Posted: Sat Sep 14, 2019 10:07 pm
by pe1chl
Maybe it is better to use a Micro SD card, that is a little more sturdy.

Re: user manager usb disk not found

Posted: Sun Sep 15, 2019 9:53 am
by freemannnn
yes Bend or pull the OTG-cable and you are out of luck so i dismissed the OTG-Cable.
now on my CCR customer i am using flash drive with micro-USB. Its not loose anymore. this season (6 months) not a problem with 6.43.14.
didnt thought of using an SSD though. good idea.
i am using this..

https://www.sandisk.com/home/mobile-dev ... ve-usb-m-3

Re: user manager usb disk not found

Posted: Sun Sep 15, 2019 9:57 pm
by petertosh
Yep I bought and tested the same Sandisk drive but I had random remounts. And then I had a nice Intel 80GB SSD in an USB-enclosure and this works perfectly.