Just as suddenly as my problem showed up, it has stopped. Do you want me to send a supout file, or wait until it happens again and grab it right after?Without inspecting supout files through firstname.lastname@example.org it is not possible to be sure what is the problem with your router.
We did install the 6.43rc11 version, and it did reboot once or twice after that, but then it hasn't happened in about 16 hours. Can you tell me what exactly was resolved in that version as I don't see anything specific in the changelog that sounds like it would have fixed this type of issue. I'm not holding my breath at this point. If the issue does happen again, I will downgrade to the bugfix version, but I'll grab a supout first.However, seems that this is the problem which is already resolved in 6.43rc11 version.
I understand, but a lot of times the people in the forum know about some situations that may be fixed by just changing settings, so I wanted to make sure I didn't goof something up first. I did send two supout files, so hopefully those will help determine the cause.We have had such topics in forum repeatedly and the answer from us remains the same - it is not possible to determine cause of the issue through forum.
Kernel Failure - something went wrong and device rebooted itslef. Only MikroTik support can tell the reason. You must send supout file from your router to email@example.com. Maybe all of you have the same problem, maybe all of them are differenet, maybe they are caused by HW, etc. Only firstname.lastname@example.org can tell for sure by inspecting supout files.
In future - contact support first. Forum with such type of problem will not be able to help you.
No unfortunately I haven't done it yet,heavyd and johnnyk, were either of you able to create and send supout files?
Just a quick update, I downgraded to 6.40.8 and I've gone a little over 24 hours without any kernel failure reboots.
So which specific issue did you encounter? I noticed you post same in router rebooted because some critical program crashed. Those are two different error messages and most likely also two different reasons for a crash. Are you experiencing both of them?I am having difficulties with the same problem lately.
/system routerboard print routerboard: yes model: RB4011iGS+ serial-number: xxxx firmware-type: al2 factory-firmware: 6.43.8 current-firmware: 6.44.3 upgrade-firmware: 6.44.3 /log print 09:37:22 system,error,critical router was rebooted without proper shutdown 09:37:22 system,error,critical kernel failure in previous boot