first thanks for ur reply
i have from 150 to 180 users in daily basis they connect hotspot
about me I need to improve the service we are a hotel and some of our score depend on Wi-Fi service I got 60 M in one line from one of ISP goid one but I feel I have something missing to reach to good service
if u need to see my configuration I can send it to u
it's simlpe not have many rules in mangle
At this time I don't need to see your config.
What is lacking about your current service for WiFi for your clients?
How is your bandwidth managed at the moment? For example are there any limitations on the amount of bandwidth a single user can use?
Is there a certain amount reserved for the hotel itself?
You plan for 150-180 online each day, but roughly how many each minute? You need to manage your over-subscription rate.
You could set a queue tree where the total bandwidth is 60Mbps.
Then you set aside 10Mbps for the hotel itself; that leaves 50Mbps for your guests.
At this point you would want to look at how many people are connected at any given moment. Say for instance, during the day, you have on average 50 users connected. At night that would probably be more. You can setup a queue for daytime hours to allocate 5 Mbps with a burst to 10 Mbps per user. Keep in mind not all users at any given moment will use their available bandwidth. Most would be checking email, social media and uploading photos / videos.
If you plan to support streaming features such as YouTube or Netflix you will need enough bandwidth allocated on a per user basis. You would probably want 7-10 Mbps per user to give sufficient support for streaming. You see here that you can quickly run out of bandwidth. This really depends on what your clients are actually using your WiFi for.
What are your clients complaining about in their reviews?