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redalg
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Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 12:30 pm

Hi,

What could cause poor wireless performance of hAP AC RB962UiGS-5HacT2HnT? I can achieve only about 20mbit/s download and 40mbit/s upload throughput. Hap AC is managed from a capsman. Could it cause problems? I have tested performance with Macbook pro, Macbook air and different android devices. Distance from AP doesn't matter, result is always same. Is there something I could check? Could it be device failure?
 
mistry7
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 1:32 pm

Caps Controller is on HAP ac too?
 
redalg
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 3:24 pm

No, CAPSMAN is on a CRS125 which is my internet gateway and router between VLANs. Is that a problem?
 
whatever
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 4:48 pm

Try local forwarding
 
redalg
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 5:20 pm

If I turn local forwarding on, I will lost network connection completely.
 
whatever
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 5:54 pm

For local forwarding to work you got to setup your L2 network accordingly and configure the bridge to drop the traffic on the CAP.
Without local forwarding all your traffic will be tunneled (possibly encrypted) to the CapsMan, that's not a good idea on a device with low CPU power.
 
redalg
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 9:36 pm

Well, my internet connection is on CAPSMAN device so it will in any case forward to that same switch.

Even if the problem would be in CAPSMAN and low cpu power how could uplink throughput be twice as downlink?
 
mistry7
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 10:13 pm

Routing and Capsman Controller on such lower power switch is no good idea!
 
redalg
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 09, 2018 10:17 pm

Ok. I will try without capsman
 
redalg
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 16, 2018 10:35 pm

Tried without capsman and results are same. With 2.4GHz troughput down 2mbit/s up 10mbit/s. Wiht 5GHz down 20mbit/s up 40mbit/s. Is my hap ac faulty?
 
anav
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Fri Nov 16, 2018 11:49 pm

What firmware version are you using?
 
redalg
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Sat Nov 17, 2018 8:54 pm

Latesta and greatest released version v6.43.4. Should I try some other version? Is there known issues with this one?
 
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fmarais007
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Sat Nov 17, 2018 9:51 pm

Hi,

Have you also tried upgrading routerboard firmware under System > Routerboard > Upgrade?
You might also want to check the wireless encryption method ie. aes or tkip. It is better to use aes ccm only as tkip is slower.
 
redalg
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Mon Nov 19, 2018 10:11 am

Routerboard has latest version also and I'm using only aes ccm.
 
erlinden
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Re: Hap ac & poor performance in 2.4GHz and 5GHz

Mon Nov 19, 2018 11:12 am

Can you please share your wireless settings?

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