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malizim
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LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Tue Jun 23, 2020 6:08 pm

Hi,

Looking for some assistance please with upgrading the LTE R11e-LTE modem firmware.


[admin@d+h-LTE-A] > /interface lte firmware-upgrade lte1
installed: MikroTik_CP_2.160.000_v008
latest: MikroTik_CP_2.160.000_v017

[admin@d+h-LTE-A] > interface lte firmware-upgrade lte1 upgrade=yes
status: failed


The firmware seems to download fine but fails as above

Any assistance would be appreciated.
 
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SiB
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Re: LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Tue Jun 23, 2020 6:29 pm

This is internal error, we can say only that you should try at latest ROS 6.47 and maybe with other SIM card bcs the update can be done only by lte1 interface itself.
If that two stuff not help then you must write directly to MikroTik Support ! Only they can give you a way to upgrade firmware.
 
malizim
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Re: LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Tue Jun 23, 2020 6:46 pm

This is internal error, we can say only that you should try at latest ROS 6.47 and maybe with other SIM card bcs the update can be done only by lte1 interface itself.
If that two stuff not help then you must write directly to MikroTik Support ! Only they can give you a way to upgrade firmware.
Hi SiB,

Thanks for the reply. Yes, am trying the firmware upgrade after ROS 6.47 upgrade - and have tested with 3 different SIMs from different MNOs all with same result.
Firmware is downloading via LTE, but not installing for some reason.

I have reached out to Mikrotik support, awaiting a response now.

Thanks.
 
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SiB
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Re: LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Tue Jun 23, 2020 6:53 pm

Thanks for the reply. Yes, am trying the firmware upgrade after ROS 6.47 upgrade - and have tested with 3 different SIMs from different MNOs all with same result.
Firmware is downloading via LTE, but not installing for some reason.
Firmware of ROS or boot-loader or lte modem firmware?
About ROS - you can download a npk package and do that manual.
About modem firmware - you can not use lte1 but give internet from other source to chateau via ether1 and that way try again.

Good that you report that to MikroTik support directly
 
malizim
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Re: LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Tue Jun 23, 2020 7:18 pm

Thanks for the reply. Yes, am trying the firmware upgrade after ROS 6.47 upgrade - and have tested with 3 different SIMs from different MNOs all with same result.
Firmware is downloading via LTE, but not installing for some reason.
Firmware of ROS or boot-loader or lte modem firmware?
About ROS - you can download a npk package and do that manual.
About modem firmware - you can not use lte1 but give internet from other source to chateau via ether1 and that way try again.

Good that you report that to MikroTik support directly
Hi SiB,

Packages and Routerboard FW upgraded as per attachments.

I have also tried lte modem firmware download via my existing router with a fibre connection - the same problem persists - file downloads, and then fails with same error :

[admin@d+h-LTE-A] > /interface lte firmware-upgrade lte1
installed: MikroTik_CP_2.160.000_v008
latest: MikroTik_CP_2.160.000_v017
[admin@d+h-LTE-A] > interface lte firmware-upgrade lte1 upgrade=yes
status: downloading via LTE connection: 21%
-- [Q quit|D dump|C-z pause]

[admin@d+h-LTE-A] > interface lte firmware-upgrade lte1 upgrade=yes
status: downloading via LTE connection: 69%


[admin@d+h-LTE-A] > interface lte firmware-upgrade lte1 upgrade=yes
status: downloading via LTE connection: 99%

[admin@d+h-LTE-A] > interface lte firmware-upgrade lte1 upgrade=yes
status: installing (3min to complete)


Ahh - it worked that time. I think it was a classic case of needing to reboot the unit and try again.

[admin@d+h-LTE-A] > /interface lte firmware-upgrade lte1
installed: MikroTik_CP_2.160.000_v008
latest: MikroTik_CP_2.160.000_v017
[admin@d+h-LTE-A] > interface lte firmware-upgrade lte1 upgrade=yes
status: done


[admin@d+h-LTE-A] > /interface lte firmware-upgrade lte1
latest: MikroTik_CP_2.160.000_v017


Many thanks for your assistance anyway.

Take care,

Liam
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marwooj
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Re: LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Tue Sep 01, 2020 1:35 pm

What speed could I expect from this modem?
I am getting 20/10 M while the same SIM card is getting 150/50 inside iPhone.
 
WeWiNet
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Re: LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Wed Sep 02, 2020 3:37 pm

What speed could I expect from this modem?
I am getting 20/10 M while the same SIM card is getting 150/50 inside iPhone.
Yes this is what you can probably expect.
Iphone is a multi 100$ device while Mtik is 100+/-. The LTE modem is not the same (CAT4 inside Mtik).

But keep in mind, not providing any information will not allow to give you any further answer...
(what iphone model, which country, is carrier using the frequency supported by R11e or different ones etc.).
 
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SiB
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Re: LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Mon Sep 14, 2020 2:51 pm

malizim
Many thanks for your assistance anyway.
Please write to support@mikrotik.com, they can share you a firmware as binary with instruction.
You will must buy a USB WWAN Adapter, one who is work and last time tested by another user was (maybe if you have one then he works, check):
Image
 
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krafg
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Re: LHG RBLHGR LTE R11e-LTE modem firmware upgrade issue

Fri Sep 18, 2020 5:12 am

malizim
Many thanks for your assistance anyway.
Please write to support@mikrotik.com, they can share you a firmware as binary with instruction.
You will must buy a USB WWAN Adapter, one who is work and last time tested by another user was (maybe if you have one then he works, check):
Image
"Another user" is me. I confirm that R11e-LTE international and R11e-LTE-US are recognized by this adapter.

Regards.

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